2,000 brands worldwide trust WhatsApp powered by Infobip


Enhance your WhatsApp business messages on a reliable platform
Create meaningful interactions on WhatsApp with user-friendly automation capabilities and provide customers with always-on support.
99%
of chatbot and customer service interactions on our platform happen on WhatsApp.
Source: Infobip Messaging Trends Report
80%
increase in channel usage for B2C interactions
in one year on our platform.
Source: Infobip Messaging Trends Report
2.44 billion
users are active on WhatsApp.
Source: Statista
Implement any use case on a single channel
Conversational marketing, sales or support use cases can be designed and deployed throughout the entire customer journey on WhatsApp over a unified platform.

Enhance your communication strategy with WhatsApp features
WhatsApp features will help you develop creative and unique interactions for customers, improving your overall communication strategy.
Elevate your communications with WhatsApp and Infobip
Easily build any use case with our drag-and-drop interface
Simply create workflows and customer journeys with no coding required and start offering convenient and relevant communication with customers.
- Automate responses to common queries
- Build campaign flows
- Trigger messages based on events and behaviors
- Use customer data to build relevant message flows

Integrate WhatsApp Business Platform API in an instant
Start unlocking opportunities to scale communications and grow engagement with a flexible API supported by developers.
- Access detailed API documentation
- Get 24/7 integration support
- Create custom message templates
Discover how businesses benefit from Infobip and WhatsApp

Benefit from expert guidance with tailored CX consultancy
From initial planning to deployment, you can depend on our expert guidance at every step of your digital transformation with WhatsApp.
CX servicesPartner with the omnichannel communication industry leader
Digitally transform your business with Infobip expertise and support.
Easy onboarding and migration
Set up a new verified business account on WhatsApp or migrate an existing one quickly.
24/7 support in over 14 languages
Your problems won’t be lost in translation with our always-on support available in multiple languages.
Security comes first
All your data is encrypted and secured before being sent to the WhatsApp Business Platform.
Learn more about the WhatsApp Business Platform with Infobip

Messaging trends: From omnichannel to conversational experiences
We analyzed over 153 billion interactions that took place on our platform in 2022 and compared them to 2021 to learn the current trends in business-to-consumer communications.

WhatsApp banking: How to build an end-to-end customer journey
Learn how your financial institution can enhance customer experiences with Infobip and WhatsApp Business.

Key benefits of using WhatsApp Business Platform with Infobip
Ready to build end-to-end experiences on your customers’ favorite chat app? Here’s everything you need to get started.