WhatsApp Business

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WhatsApp Business

Contact an Expert Customer Stories

A Chat for Every Occasion

There are limitless ways WhatsApp can help you deliver an always-on customer experience - from onboarding to customer support. Here are a few use cases to help you get started. 

Contact an Expert Customer Stories
Customer Service

Speed Up Onboarding

Send welcome messages to newly registered users.

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Customer Support

Credit Card Activation

Use interactive call-to-action buttons to guide customers through your onboarding process.

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Customer Satisfaction

Loyalty Points Reminders and Status Notifications

Help your customers use their benefits and simultaneously offload tedious tasks from your customer support team.

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Customer Service

Share Real-time Updates on Financial Transactions

Keep your customers up to date with any changes to their account balance.

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Customer Service

Share Package Delivery Location

Notify your customers where their package or item has been delivered by sharing the location.

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Customer Service

Send Invoices

Use WhatsApp media message templates to send invoices as documents in a WhatsApp message.

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Customer Satisfaction

Reduce Hold Time in Your Call Center

Let customers know they can chat with your agents on WhatsApp as soon as they become available.

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Customer Service

Create a Simple Self-Service Chatbot

Provide important information to your customers 24/7 by creating a simple codeless chatbot.

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Start using WhatsApp Business API today

with Infobip as your WhatsApp Business Solution Provider

Contact an Expert Customer Stories
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