WhatsApp Business Platform use cases
Learn how to use the WhatsApp Business Platform
to create simplified customer journeys that increase satisfaction.
Engage customers and send relevant promotions and deals to encourage them to convert.
Keep customers engaged on a single channel and enable them to complete orders on WhatsApp.
Send engaging surveys via WhatsApp and start collecting customer data on the world’s most popular chat app.
Streamline processes and automate your front desk with scheduling options for appointments on WhatsApp.
Keep customers informed by sending updates and alerts over their favorite messaging channel.
Authenticate user identity via WhatsApp and offer more convenient security measures for your customers.
Connect with customers on WhatsApp
Looking for a specific industry use case?
Explore how businesses implemented various WhatsApp Business Platform use cases along with our other solutions to build better customer journeys and meet their goals.Explore customer stories