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Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

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Customer Engagement
Communication Channels
Platform and Connectivity
Create Memorable Customer Experiences

Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

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By Industry
Your business. Just more of it.

Increase your solutions portfolio with the Infobip CPaaS and CCaaS solution. Benefit from the added value brought by our communication platform for enterprise customer engagement, authentication, and security. Amplify your customer’s digital transformation journey with Infobip.

Maximize your revenue with Infobip

We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.

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Telecom solutions
Get better by example and experience

Real-world Insights, events and case studies to learn and adapt to your needs.

Number Lookup

Reduce messaging costs and improve delivery rates in real time

Say goodbye to spending money on invalid numbers. Optimize costs and improve deliverability with a contact database that's always up-to-date. 

Number Lookup checks against first-party numbering sources and provides real-time feedback, keeping your database clean while improving delivery rates.


    Maximize your messaging accuracy

    • Reduce the number of undelivered messages or failed calls. Our phone verification service cross-checks your numbers against the databases of more than 400 global operators and confirms that a phone number exists, is active and reachable, before you hit “send.”

    Keep your database clean with correct number formats

    • Create a database you can trust by ensuring that the numbers on your contact list are correct, or validate the information entered in online and mobile forms in real time. Our platform will automatically reject incorrectly formatted numbers, optimizing your messaging productivity and costs.

    Reach ported numbers efficiently

    • Faster and more reliable message delivery to your customers, even if they’ve changed operators. Our platform conducts a real-time HLR lookup to discover the number’s original and new operator networks, providing you with timely and precise information that will help you increase your messaging efficiency.

    Know if customers are travelling out of country

    • We check operator networks at the signaling level and give you current country and network information, so you know if your customers are using their phones overseas. Use this information to validate account activity from unusual locations, or simply to route and time your messages optimally.

    Protect your user accounts

    • Protect user accounts from being taken over by SIM swap fraud with SIM card status checks. Through our connections with operator databases, we monitor changes in SIM card and IMSI status and flag any unexpected activity for your attention.
    Maximize your messaging accuracy
    Keep your database clean with correct number formats
    Reach ported numbers efficiently
  • 04 ROAMING
    Know if customers are travelling out of country
    Protect your user accounts

Reduce messaging costs and improve delivery rates in real time

Contact an Expert
  • Having Infobip as a global messaging provider helped us achieve higher reliability and increase delivery rates. In addition to helping us with one of our pain points, Infobip helped us improve member satisfaction by implementing Viber as a new channel for our users.

    Erwann Robin
    Product Manager
  • It has been fantastic working with Infobip on this project. Not only has the technology been easy to implement, the people at Infobip also use Strava. They understand how important Beacon is to our athletes.

    Ethan Hollinshead,
    Senior Product Manager
  • Infobip is one of the biggest global messaging companies and factors such as high-quality and quick support, loyalty, and cost-efficiency which helped us to make our choice. We are satisfied with the quality of service they provide.

    Nazar Kobryn
    Product Manager

  • Reduce costs and increase ROI

    Increase messaging effectiveness and optimize campaigns by cleaning user databases of invalid numbers with phone number verification.

  • Improve customer experience

    Make sure you have the right number when your customer signs up, so you can deliver targeted, personalized messages and promotions with phone number validation API.

  • Increase user security

    Confirm your user’s information and location over their mobile phone number and protect their accounts with phone validator API.

The omnichannel cloud communications platform for developers and businesses alike.

Infobip API

Use any programmable language to easily integrate various communication channels and modules into your business workflows.

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Infobip Web Interface

Build customer journeys easily with drag and drop automated workflows and create detailed profiles to personalize customer communication.

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The Infobip Advantage

  • Local, Globally

    Our local presence enables us to react faster and have everyday interactions with our customers, providing solutions in-line with their needs, local requirements and based on proven best-practices.

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  • Scalable, Fast and Flexible Solutions

    Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer.

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  • Own Infrastructure

    Our infrastructure easily scales horizontally, leveraging the hybrid cloud model to never run out of resources. 

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  • Remarkable Customer Experience

    We will help you get up and running in no time, whether it’s assisting with integrations, messaging best practices or solutions consultancy.

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  • Reduce messaging costs and improve delivery rates in real time

    Say goodbye to spending money on invalid numbers. Optimize costs and improve deliverability with a contact database that’s always up-to-date.