One operating system for agentic customer experiences

AgentOS is a platform for building and deploying AI agents that handle customer conversations across every channel. It includes tools for creating agents (visually or with code), deploying them across chat, voice, email, and 15+ channels, and managing them at scale with built-in analytics, security, and compliance.

AI bots handle conversational interactions, answering questions and routing conversations. AI agents go further by taking autonomous actions, executing multi-step workflows, and integrating with your systems to complete tasks end-to-end. Both can be built and deployed through AgentOS.

No. AgentOS offers three approaches: visual builder for no-code creation, configurable templates for technical teams, and full code access for developers. All three deliver the same agent capabilities, so you can choose based on your skills and preferences.

AgentOS includes enterprise-grade security from day one: SSO and API authentication, role-based access control, data isolation, and complete audit trails. We’re SOC 2 Type II compliant and GDPR ready. You can deploy in cloud or on-premises based on your requirements, and you maintain full control over what AI can access.

Yes. Build your agent once and deploy it across WhatsApp, SMS, voice, email, chat, and 15+ other channels instantly. Agents maintain context when customers switch channels, so conversations flow seamlessly without customers repeating themselves.

AgentOS includes seamless AI-to-human handoffs through our Human Studio. When agents detect complexity or customer requests, they transfer to human agents instantly with complete conversation history, customer context, and AI recommendations. Humans can hand back to AI when appropriate, maintaining continuity.

Agents can connect to your CRM, databases, ERPs, knowledge bases, and business tools through pre-built integrations (Salesforce, HubSpot, Zendesk, Shopify, etc.) or via Model Context Protocol for custom connections. You can also build custom tools that agents call to interact with proprietary systems and internal APIs.

You can deploy agents in hours using pre-built templates, or build from scratch with our visual builder or code. Once deployed, AgentOS scales automatically on enterprise infrastructure with 99.95% uptime guarantee, handling everything from a single conversation to millions.

AgentOS includes built-in guardrails you define: approved messaging, data privacy limits, action permissions, and escalation triggers. Input and output filtering catches inappropriate content, policy violations, and sensitive data leaks before they reach customers. You maintain complete control over what agents can say and do, with full audit trails for every decision and action.