Create memorable conversational experiences with RCS Business Messaging
RCS Business Messaging is a native channel that enables businesses to engage with customers through branded, rich, conversational messaging.
Connect with customers worldwide over RCS Business Messaging
With functionality that outperforms traditional channels, RCS Business Messaging helps businesses elevate engagement and reach customers in powerful new ways.
Message to impress
Because every touchpoint matters.
STAND OUT FROM THE CROWD
Branded business messages
Reach out to customers with branded and personalized messaging delivered straight to their inbox.
VISUALIZE YOUR COMMUNICATION
Deliver rich media experiences
MAKE AN IMPACT
Reach, attract and convert
Be unique and stand out from your competition by sending engaging and reliable conversational RCS messages that convert.
MAKE IT PERSONAL
Stay close to your customers
Be there for your customers, understand their habits, identify their needs, personalize your communication, and build lasting relationships that drive loyalty.
Programmable support with RCS Business Messaging API
Easily integrate RCS with your existing systems via API and take advantage of all the rich features and campaign analytics.
Easily integrate RCS with other cloud solutions
Use a single omnichannel platform to connect RCS to the tools and technology that your business and customers already use.
Our omnichannel customer engagement solution helps you create personalized customer journeys and engage with customers with the right message at the right time.
Our customer data platform allows you to unify customer data from many sources on one single customizable interface and build detailed profiles to support the best behavior based CX.
Our chatbot-building platform helps you build real-time automated communications using AI or rule-based chatbots for all customer inquiries that come through RCS messages.
Our cloud contact center solution allows customers to contact a live agent directly from the RCS message and keeps all messages available for agents to have a full contextual view of past interactions.
Integrate RCS with your existing solutions
Our platform is designed to keep your operations running smoothly with ease. Configuring integrations with your existing systems is effortless and seamless.
Rich communication messaging features
Level up your engagement by creating rich branded messaging that develops relationships using two-way interactive communication.
Take your customers on branded journeys
Re-engage your customers
Interactive promotional campaigns
Send interactive marketing campaigns to promote products and drive website traffic using a single carousel message.
Automate customer support by sending order status, account info, and delivery confirmation after purchase.
Onboarding & sign up
Use video content to guide your customers through a secure and safe onboarding process.
Branded customer service
Send reminders for scheduled maintenance and appointments and notify customers about changes in your Terms of Service with branded and secure messages.
Engage and upsell to existing customers
Increase engagement, personalize your customers’ experience and drive revenue by sharing product updates and special offers through rich media content that will encourage customers to upgrade.
Explore how businesses are elevating customer engagement with RCS
Imagine CX: Fueling partnership success with tailored communication innovations over Oracle
193% increase in potential clients
5% contribution to sales
Apollo 24|7: Digitally transforming the healthcare CX with a unified omnichannel approach
95% omnichannel message delivery rate
15% higher conversion rate
Learn more about RCS messaging with Infobip
RCS vs SMS. Which is best for your use cases?
Join us as we explain the main differences between SMS and RCS Business Messaging and the best practices for combining the two channels to optimize your communication efforts.
What is 2FA: Everything you need to know
Find out how two-factor authentication (2FA) can be used most effectively as part of an omnichannel authentication solution that puts the emphasis on the customer experience.
How RCS Business Messaging helps increase customer engagement
Find out how Telekom Deutschland increased conversions with RCS Business Messaging – and how you can achieve similar results.