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Solutions for telecoms
See why leading telecoms around the world choose Infobip to transform their network
Create new B2B revenue streams with our omnichannel communications platform
Telecom core & security
Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators
Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall
Community & Resources
Reach more customers wherever they are, whatever they’re on
Engage them on every channel, in every scenario – from our platform or yours
Build any use case or conversational scenario
Easy-to-use cloud products for marketing, sales, and support
Your customers. Their channels.
It’s easier to get the attention of your customers when you meet them where they are.
You focus on the message; we get it delivered loud and clear.
Build flexible workflows with industry-leading CPaaS APIs
Code your own solutions
Integrate your customers’ favorite channels and build experiences your customers want, the way you want.
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Explore Network APIScalable, secure and compliant with our hyper network
1300+
Physical servers
40+
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17K+
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1600
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15K +
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800+
Engineers
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1000
Deployments daily
Head into the conversational future with a trusted partner
95% of global businesses will be using conversational solutions by 2025. We’re here to help you build leading conversational experiences in your market.
Compose your own tech stack by integrating our solutions with any app
With our wide range of integration options, you can use any of our solutions to enhance your customer experience on your existing systems.
Transforming 10,000+ businesses worldwide
Nissan Saudi Arabia: Boosting sales and building lasting connections with a WhatsApp chatbot
-
4.4
customer satisfaction rate -
71%
increase in unique users -
138%
increase in leads
Uber: Capitalizing on the global expansion of the ride-sharing phenomenon
-
90%
of global calls anonymized
UNICEF: Turning caring people into regular givers with omnichannel customer engagement
-
7.8%
increase in donor retention -
33.3%
decrease in churn rate -
4%
conversion rate on cart abandonment flow
DPD: Improving delivery experiences and cutting costs with Viber and SMS
-
20%
reduction in cost
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Stay on top of every tech trend: Explore our resources
Apple supports RCS on iOS 18
Apple supports RCS and RCS for Business on iOS devices. Find out what it means for businesses and how to build messages that perform across devices.
Apple Messages for Business: What is it and how to use it for customer support
As an Apple business partner and authorized messaging platform we can help you engage with iOS users and provide a memorable service through Safari, Maps, Siri, Apple Pay, and more. Discover the benefits and how to get started with Apple Messages for Business!
Why people still matter in the age of AI – lessons from Adrian Swinscoe
Discover why the future of customer experience lies in combining the power of AI with the irreplaceable value of human connection. Adrian Swinscoe explores how businesses can balance automation with empathy to create more meaningful, data-driven CX strategies.
Professional SMS & text message examples and templates
What makes a professional SMS effective? It’s about clarity, respect, and timing. A professional SMS is short, direct, and stays true to your brand’s voice. Let’s explore how to write concise, clear messages that draw people in and keep them engaged, with real professional text message examples you can use today.
Make every season count: A strategic guide to seasonal marketing
Learn how to create compelling marketing campaigns that resonate with your audience, regardless of the season.
Bring Your Own Carrier (BYOC) explained
Learn what BYOC means and to can switch your Voice, SMS, and MMS traffic to a reliable and robust platform while keeping your carrier contracts in place.
The ultimate guide to phone number reputation
Learn what phone number reputation is, why it matters, and how to protect and improve it to ensure your business calls successfully reach customers.
Email validation and list hygiene best practices for maximum deliverability
Learn how to maintain your email lists to achieve better campaign results through validation and sunset policy best practices.
Viber for Business: Powering the future of conversational journeys with Infobip
For more than a decade, Infobip and Rakuten Viber have partnered to redefine how brands and customers connect. As messaging expectations evolve, our shared mission remains the same: to enable seamless, end-to-end communication on the channels people already trust and use daily.
Cart abandonment: 11 proven strategies for eCommerce success
Cart abandonment is a major challenge in eCommerce. This blog breaks down why shoppers leave without buying, and more importantly, what you can do about it.
Recognition That Drives Connections
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