The telco transformation partner
Our leading cloud communications platform, best-in-class omnichannel security solutions, and global scale help telcos transform CX and secure the mobile ecosystem for their enterprise, small business, and consumer customers.
What makes Infobip the ideal telco partner
Wherever you or your customers are, we’re there. Be it enterprises, SMBs or consumers, we’re present around the globe in 190+ countries.
From mobile user security to omnichannel CX, we have solutions for every customer touchpoint.
[We are leaders]
On one hand, ROCCO recognizes us for our best-in-class telco firewalls and on the other IDC, Juniper, and Omdia regard us as CPaaS leaders.
The 5 ways we help telco CX and security transformation
MNO firewall and monetization
Protect and monetize A2P traffic to ensure customer protection on your mobile network with an award-winning SMS firewall and best-in-class voice firewall solution. Our 15+ years of experience and in-depth industry knowledge helps you maximize revenue, eliminate messaging threats, and monetize traffic with our leading A2P security platform.
Transform the telco customer experience
Connect with a platform and renowned telco partner that offers network reliability, scale, flexibility, and automation innovation, so you can adapt to the communication needs of the fast-changing digital world and keep leading by example when it comes to CX excellence. Get access to every channel, solution, and tool you need to build and orchestrate unlimited friction-free interactions and omnichannel journeys.
Telco CPaaS partnership
Expand your offer and grow your B2B revenue by extending your core solutions with digital channels, customer engagement solutions, chatbot-building services, mobile identity solutions, or other automated CX solutions. Drive your business growth and unlock new revenue streams, while facilitating secure and compliant interactions across use cases and markets.
Network connectivity and security
Capitalize on every network opportunity with 800+ direct operator connections at the core of our #1 global cloud communications platform. We help create stable SMS, MMS, RCS, Voice and Mobile Identity ecosystems – for secure and friction-free end-user experiences.
Wholesale A2P messaging solutions
Scale with best-quality off-net and international routes, all with a single A2P SMS and Voice provider – enabling telecoms to expand terminations beyond country borders. Our telco-grade platform is built for high reliability, stability, and availability – with intelligent routing that makes for faster and more reliable delivery.
CPaaS has evolved! Introducing CPaaS X for Platforms
Platform providers no longer have to adapt their business models to use communication solutions that are not suited to their unique requirements. Find out what that means for your platform.
Everything you need to know about customer experience maturity in Europe
Infobip, along with IDG Research surveyed over 1,000 European companies to understand how they are using their digital channels.
CPaaS: The ultimate guide to maximizing value for your business
How CPaaS can help your organization adapt and thrive during the current phase of rapid transformation in the business communication landscape.