The telco transformation partner
Our leading cloud communications platform, best-in-class omnichannel security solutions, and global scale help telcos transform CX and secure the mobile ecosystem for their enterprise, small business, and consumer customers.
What makes Infobip the ideal telco partner
[We’re universal]
Wherever you or your customers are, we’re there. Be it enterprises, SMBs or consumers, we’re present around the globe in 190+ countries.
[All-in-one platform]
From mobile user security to omnichannel CX, we have solutions for every customer touchpoint.
[We are leaders]
On one hand, ROCCO recognizes us for our best-in-class telco firewalls and on the other IDC, Juniper, and Omdia regard us as CPaaS leaders.
The 5 ways we help telco CX and security transformation
MNO firewall and monetization
Protect and monetize A2P traffic to ensure customer protection on your mobile network with an award-winning SMS firewall and best-in-class voice firewall solution. Our 15+ years of experience and in-depth industry knowledge helps you maximize revenue, eliminate messaging threats, and monetize traffic with our leading A2P security platform.
Transform the telco customer experience
Connect with a platform and renowned telco partner that offers network reliability, scale, flexibility, and automation innovation, so you can adapt to the communication needs of the fast-changing digital world and keep leading by example when it comes to CX excellence. Get access to every channel, solution, and tool you need to build and orchestrate unlimited friction-free interactions and omnichannel journeys.
Telco CPaaS partnership
Expand your offer and grow your B2B revenue by extending your core solutions with digital channels, customer engagement solutions, chatbot-building services, mobile identity solutions, or other automated CX solutions. Drive your business growth and unlock new revenue streams, while facilitating secure and compliant interactions across use cases and markets.
Network connectivity and security
Capitalize on every network opportunity with 800+ direct operator connections at the core of our #1 global cloud communications platform. We help create stable SMS, MMS, RCS, Voice and Mobile Identity ecosystems – for secure and friction-free end-user experiences.
Wholesale A2P messaging solutions
Scale with best-quality off-net and international routes, all with a single A2P SMS and Voice provider – enabling telecoms to expand terminations beyond country borders. Our telco-grade platform is built for high reliability, stability, and availability – with intelligent routing that makes for faster and more reliable delivery.
Related content
How Digicel fuels SMB digitalization through communication platform partnerships
We sat down with Kishner Cowell, Group Head of Sales at Digicel, to understand how combining telco connectivity with omnichannel communication solutions help SMBs on their digital transformation journey.
SMS fraud: What is it, and how can you prevent it?
Learn about the latest SMS fraud tactics criminals are using, how they work, and how they can be prevented.
Infobip x Vodafone: How telcos are leveraging CPaaS to revolutionize customer relationships
Vodafone Italy highlights their winning partnership with Infobip and how using an omnichannel communication strategy helped scale their business-customer relationships.