Enrich communication and simplify personalization to create powerful customer experiences
Enable your marketing and support teams to create connected experiences with new data and insights.
Make data work for you, not against you
Collect and unify data in one place to create customer profiles that make it easy to personalize every interaction.
Unlock a new level of customer engagement with Moments
Trigger messages based on specific segments, conditions, or actions.
Tailor communication based on historical, demographic, and behavioral data.
Recommend products, locations, and services based on individual profile data.
Set up a data-driven virtual assistant with Answers
Create and enrich profiles based on customer interactions with your chatbot.
Build tailored chatbot journeys for customers based on previous behavior and demographics.
Get important insights about chatbot usage such as conversion rates from chatbot sessions resulting in purchases, registrations, or downloads.
Provide personalized customer support with Conversations
Give agents a 360-degree view of each customer using demographic, historical, and behavioral data.
Enhance routing capabilities based on customer profiles to connect them with the right agent.
Enrich your data based on interactions that take place through your contact center.
Build rich profiles with easy-to-integrate APIs and SDKs
Use our API and SDKs to easily collect and access data and behavior from your website and mobile app.
Easily connect, configure, and communicate
Benefit from out-of-the-box or custom integrations to enhance and enrich your campaigns.
Brands are using their data to drive results
KINZ: Secure and innovative data validation with a single omnichannel communication platform
50% reduction in operational costs
30% conversion rate
20% increase in agent efficiency
Petpetgo: Doubled purchase frequency with an omnichannel customer engagement solution
2x Purchase frequency
10% Less advertising spend
Beam&Go: Cuts costs by 30% with unified omnichannel customer communication
30% reduction in cost
100% increase in agent response time