About Us - Infobip

Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale.

Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention.

GLOBAL REACH
One Platform. All Channels. For developers and business alike.

We help businesses and developers build, coordinate and intelligently orchestrate all engagement activities across their customers’ lifecycle over a single-interface, scalable and easy to use communication platform.

OUR MISSION

We create seamless interactions between businesses and people

Since our beginnings in 2006, our mission is to provide accessible, innovative communication technology to our partners in various industries and geographies, enabling them to grow, innovate, and impact their communities for the better.

600+ direct connections
12+ years of experience
7+ billion of monthly transactions
28 data centers
60+ offices on all continents

We are honored to be honored

It’s extremely rare in Rocco Research to see such wide admiration for a vendor. The global ratings from MNOs and Enterprises we received, has placed Infobip in the Number 1 vendor position for both reports, displaying a strong recognition of their excellent capability in messaging.

Jason Bryan
CEO ROCCO Research

ROCCO BEST-RATED
A2P SMS VENDOR 2019
ROCCO BEST-RATED
A2P SMS VENDOR 2018

With an average score of 4.47 out of 5, Infobip is the world’s best rated vendor in ROCCO’s 2018 A2P SMS messaging vendor survey for the second year running.
ROCCO BEST-RATED
A2P SMS VENDOR 2017

ROCCO has been providing independent and unsponsored research in the Roaming and Interconnect space since 2012. Its 2017 survey featured the greatest number of mobile operators, who rated vendors on over 38 performance and leadership KPIs.

The Infobip Advantage

Local, Globally

Our local presence enables us to react faster and have everyday interactions with our customers, providing solutions in-line with their needs, local requirements and based on proven best-practices.

600+ direct-to-carrier connections
Connect with over 7 billion people and things
Strong enterprise client base
60+ offices on 6 continents

Scalable, fast and flexible solutions

Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer.

Best-in-class delivery rates
High speed and reliability
Low latency
In-house developed platform
Full-stack, end-to-end offering

Own infrastructure

Our infrastructure easily scales horizontally, leveraging the hybrid cloud model to never run out of resources.

Locally available services
Compliance to local regulations
Locally stored data
28 data centers worldwide, and growing

Remarkable customer experience

We will help you get up and running in no time, whether it’s assisting with integrations, messaging best practices or solutions consultancy.

Technical expertise
Solutions consultancy
Customer success management
24/7 support and network monitoring
Customer support in local language

Infobip Leadership

Silvio Kutic

Chief Executive Officer

Silvio is the driving force behind Infobip’s growth and the strategic focus since the company’s start in 2006. An entrepreneur at heart, Silvio knew he would start a company of his own as early as elementary school age.

After finishing his M.Sc. at the University of Zagreb Faculty of Electrical Engineering and Computing, he started Infobip with a couple of enthusiastic friends sharing the same mindset and passion for technology and innovation within the communications industry. His leadership, fueled with a humble approach, a non-hierarchical work structure of togetherness in building great things, has shaped the Infobip culture and what the company is today. He has endless passion for reading and loves playing squash and beach volleyball – and is good at it.

Izabel Jelenic

Chief Technical Officer

Izabel is the visionary and leading force of what has become one of the world’s top-performing communication platforms. Leading and nurturing the rapidly growing Infobip development team is instrumental in his everyday work at Infobip.

An ever-changing, rewarding job, that allows him to be a developer at times, keeping up with the industry and implementing new solutions on the Infobip platform. When he is taking a break from creating new solutions, he enjoys playing sports with his teammates. Izabel is well known in the company for his competitive spirit in table tennis and the ancient board game Go.

Roberto Kutic

Chief Operations Officer

Roberto is one of the key executives of the early entrepreneurial group that founded Infobip. He joined as the Chief Operating Officer in 2009, applying his background in business and technology to expand Infobip globally.

His strength in building teamwork, understanding of global work culture, and business development continues to be instrumental to Infobip’s growth. With a B.Sc. in Mechanical Engineering from the University of Zagreb Faculty of Mechanical Engineering and Naval Architecture, he started his international career at Uljanik in Pula, one of Croatia’s largest shipyards. There, he advanced to senior management in the engineering division, supervising global and multidisciplinary projects within engineering, information technologies, organizational improvement, and employee relations.

Mario Baburic

Chief Financial Officer

Mario joined Infobip as the Chief Financial Officer in 2019 to help the company further strengthen its finance function and to facilitate its journey on its growth towards global capital markets.

He is a corporate executive and an investment banker with more than a decade’s experience in advising on strategic corporate developments, M&A, and business planning. In 2017, he also co-founded Creative Fields, a London-based technology start-up that develops engineering simulation software. Mario has an MBA from Rotterdam School of Management and a Ph.D. in Mechanical Engineering from the University of Zagreb. In his spare time, he loves exploring nature and new places, and is also a passionate American football fan.

Aurora Volarević

Chief Audit Executive

Aurora teamed up with Infobip as a Chief Audit Executive to strengthen overall governance as the company prepares for future growth opportunities. As one of the company’s newest reinforcements, she is responsible for putting in place protocols and practices to ensure full corporate transparency, including setting up a global audit function.

With more than 20 years’ experience in audit and risk management, Aurora was previously part of the Deutsche Telekom global audit management team and assumed various management roles in the banking industry including Sumitomo Mitsui Banking Corporation in NYC, UniCredit group and Kentbank (Suzer Group). She has a strong background in engineering, followed by specializations in Financial & IT auditing, fraud detection, and business administration. She likes to visit new places and spend time in her olive grove that regularly wins international quality awards for its olive oil.

Stjepan Zitnik

VP Finance and deputy CFO

Stjepan joined Infobip in 2011 and since then has been working on building up the finance department within the company. Today, as a Vice President of Finance, Stjepan oversees various financial activities of the Group, including consolidation and reporting, tax, treasury, and controlling activities.

Before joining Infobip, Stjepan served as a Senior in audit at Ernst & Young. He graduated from the Faculty of Economics and Business, University of Zagreb, in the field of finance. Stjepan is also a member of the Association of Chartered Certified Accountants (ACCA) in the United Kingdom. In his spare time, he loves camping, reading books, and playing rather good tennis.

Veselin Vukovic

VP Strategic Partnership

As the Vice President of Strategic Partnerships at Infobip, Veselin seeks and develops lasting business relationships with key stakeholders and companies in cloud communications, enterprise cloud and software, Sis, ISV, and consulting & technology. He joined the company in 2010.

For him, great business partnerships are founded in trust, respect, and transparency. He is working in different areas to identify complementarity and helps to build integration scenarios and business models that lead to joint accomplishments. Veselin holds an MSc in Economics, finance, from the University of Rijeka. For him, quality time spent with his son or family is always valued. He enjoys having a barbecue with friends, playing or watching all kinds of sports, and listening to music. Learning about the world, while traveling and meeting other people and cultures, is something Veselin cherish as a great fortune.

Adrian Benic

VP Products

Adrian joined the company in 2010, and today, as Vice President of Products, he is a prime mover in creating Infobip’s global product vision and strategy, steering it’s development through new technologies to address the constantly changing needs of enterprises and developers all over the world.

For him, the success of the product depends on comprehensively understanding the customers and their problems and needs. His main strength is the ability to understand what makes a product great. Disruptive technological innovations are at the heart of his interests, as well as creating a positive impact on the community. Besides reading and researching, he spends much of his free time in the outdoors, exploring nature and visiting new places.

Goran Jursic

VP Business Intelligence

Matija Razem

VP Business Development

Working and competing with some of the world’s largest companies is a source of great motivation for Matija, who joined the company in 2009.

Over the past decade at Infobip, he was responsible for opening new offices worldwide and setting up day-to-day operations and had operational responsibility for Indian, Russian, Chinese, and Italian markets. Today, as the Vice President of Business Development, Matija is in control of developing relationships with Mobile network operators globally, and he oversees a team of telecom experts that work on partnerships with all MNO’s. Matija holds a Master’s degree in telecommunications engineering from the University of Zagreb Faculty of Electrical Engineering and Computing. He is a big fan of traveling and outdoor sports like mountain biking, skiing, beach volleyball, and rowing.

Boris Pogacnik

VP Business Operations

Fascination by people coming from very different cultures and backgrounds, yet with surprisingly similar core values, has been a personal drive throughout Boris’ professional career.

He joined Infobip in 2010, and today, as a Vice President Business Operations and member of the Management Board, his mission is to keep Infobip teams in Regions agile, successful and high performing. Responsible for new and existing markets, Boris daily steers Customer-facing teams toward company goals. He studied Computer and Information Science at the University of Ljubljana. He graduated at the Faculty of tourism studies Turistica in Portorož, Slovenia. Besides his childhood love for fishing, Boris enjoys water and winter sports, especially skiing, and is passionate about history and geopolitics.

Yuri Fiaschi

VP Sales

Yuri is responsible for Infobip’s global sales structure and helps driving commercial initiatives at a global level with a focus on exponential growth. He joined the company in 2015. As Vice President of Global Sales, he develops new strategic alliances to obtain the best products and results regarding Mobile solutions.

With over 20 years of experience in Sales, Business Development, and Project Management in companies such as IBM and Spring Mobile Solutions, Yuri also holds a degree in Business Administration, specializing in People and Sales Management, obtained at the Harvard University. A pioneer in mobile, he was responsible for implementing the first-ever m-health project in Brazil, working together with carriers to provide broader access to medical services. He is also holding a Latam Board Director position at Mobile Forum. Yuri enjoys spending time traveling and exploring new places with his wife, Ana. He loves fun facts and is passionate about arts, films, and motorsport.

Zeljko Jelenic

Managing Director Americas

Nikhil Shoorji

Managing Director Europe

Ruslana Reznikova

Managing Director Eurasia

Harsha Solanki

Managing Director India

Craig Greenwood Selby

Managing Director Africa

Dino Ibrahimovic

Managing Director MENA

Alma Numic

Managing Director APAC

Boris Nemsic

Chairman of the Advisory Board

Boris is a seasoned business leader and corporate executive with more than 30 years’ experience in managing multinational and listed businesses and nurturing fast-growing companies through critical steps in their evolution. After supporting the Infobip Management Board since 2017, he has been serving as the Chair of its Advisory Board of Directors since 2019. His well-known roots in engineering perfectly fit the core of Infobip DNA.

A serial entrepreneur and investor in growing tech companies, Boris was previously CEO of Vimpelcom, now known as Veon, Telekom Austria Group and Mobilikom Austria, and is currently Chairman of Delta Partners Group. Furthermore, he is a member of Frequentis AG’s supervisory board, and has also served as board member of GSMA. Boris holds a Ph.D. in Technology from the Technical University of Vienna and a Bachelor’s degree in Electrical Engineering from Sarajevo Technical University. Boris loves the sea, boxer dogs, and handball.

Engineering Powerhouse

We are creating a concept where talented people from all over the world, working in all disciplines, come to engineer innovation. It’s our core values in action.
View Open Positions

Tech City

Over the next five years we plan to bring engineers from all around the world to work together and create innovative ways of bridging the offline and online worlds in the city of Vodnjan, Croatia: our hometown and HQ.
View Open Positions

Infobip Academy

Global synergies are uncovered and enhanced through an extensive onboarding program for all employees who attend the Infobip Academy at our Pangea campus in Vodnjan, Croatia.
View Open Positions

Certificates

Years of functioning at the core of telco technologies have resulted in top industry standing and reputation as the leading provider of mobile communication services.

Internationally-recognized certificates confirm our compliance with global quality management (ISO 9001) and information security (ISO 27001) standards applied throughout our organization.

Infobip is compliant with the strict data security standards set by the payment card industry. We are trusted to process sensitive cardholder data with maximum security and reliability.

CERTIFIED
ISO 9001
CERTIFIED
27001
COMPLIANT
PCI DSS
CERTIFIED
GSMA OPEN CONNECTIVITY
COMPLIANT
GSMA MOBILE CONNECT
ACCREDITED PARTNER
EE LTD
CERTIFIED
CYBER ESSENTIALS CERTIFICATE

Join the Engineering Powerhouse

If you are passionate about mobile technology, software development or global business, apply now so we can find out how well we fit together.

View Open Positions

Designed and developed by Bornfight

Simplifying the Global Complexity of Communication

Create Memorable Customer Experiences

Maximize your revenue with Infobip

Get better by example and experience

Simplifying the Global Complexity of Communication

Create Memorable Customer Experiences

Maximize your revenue with Infobip

Get better by example and experience

One Platform. All Channels. For developers and business alike.

A2P SMS VENDOR 2019

A2P SMS VENDOR 2018

A2P SMS VENDOR 2017

The Infobip Advantage

Local, Globally

Scalable, fast and flexible solutions

Own infrastructure

Remarkable customer experience

Infobip Leadership

Silvio Kutic

Silvio is the driving force behind Infobip’s growth and the strategic focus since the company’s start in 2006. An entrepreneur at heart, Silvio knew he would start a company of his own as early as elementary school age.

Izabel Jelenic

Izabel is the visionary and leading force of what has become one of the world’s top-performing communication platforms. Leading and nurturing the rapidly growing Infobip development team is instrumental in his everyday work at Infobip.

Roberto Kutic

Roberto is one of the key executives of the early entrepreneurial group that founded Infobip. He joined as the Chief Operating Officer in 2009, applying his background in business and technology to expand Infobip globally.

Mario Baburic

Mario joined Infobip as the Chief Financial Officer in 2019 to help the company further strengthen its finance function and to facilitate its journey on its growth towards global capital markets.

Aurora Volarević

Stjepan Zitnik

Veselin Vukovic

As the Vice President of Strategic Partnerships at Infobip, Veselin seeks and develops lasting business relationships with key stakeholders and companies in cloud communications, enterprise cloud and software, Sis, ISV, and consulting & technology. He joined the company in 2010.

Adrian Benic

Goran Jursic

Matija Razem

Working and competing with some of the world’s largest companies is a source of great motivation for Matija, who joined the company in 2009.

Boris Pogacnik

Fascination by people coming from very different cultures and backgrounds, yet with surprisingly similar core values, has been a personal drive throughout Boris’ professional career.

Yuri Fiaschi

Zeljko Jelenic

Nikhil Shoorji

Ruslana Reznikova

Harsha Solanki

Craig Greenwood Selby

Dino Ibrahimovic

Alma Numic

Boris Nemsic

Infobip officially founded

First API

mGate, enterprise messaging gateway

sGate, SMS firewall for mobile operators

Global expansion continues

Business-as-a-Service mobile for mobile operators

OMNI, omnichannel communication solution launched, CPaaS

Pangea Campus, HQ in Vodnjan, Istria/Croatia opened

RCS, Mobile Identity, WhatsApp Business solution official provider

Cloud contact center solutions, CCaaS

Planned opening of Alpha Centauri Campus in Zagreb, Croatia

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Engineering Powerhouse

Tech City

Infobip Academy

ISO 9001

27001

PCI DSS

GSMA OPEN CONNECTIVITY

GSMA MOBILE CONNECT

EE LTD

CYBER ESSENTIALS CERTIFICATE

Products

Industries

Solutions