Omdia has ranked Infobip as a Leader in its CPaaS Universe report 2025 for the third time. Omdia recognizes Infobip as a leading CPaaS provider, delivering exceptional communication services to enterprises, developers, hyperscalers, partners, and telcos.

Juniper Research has ranked Infobip, the global communications platform, as an Established Leader in its 2025 Conversational AI Leaderboard.

Infobip has been named a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment.

Infobip has been recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research.

Infobip has been named number one amongst Established Leaders in the Juniper Research Global RCS Business Messaging Market 2024-2029: Competitor Leaderboard report.

Learn why Infobip has been named as a Leader in the 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS).

Infobip named as Established Leader in latest CPaaS Competitor Leaderboard

Find out how CPaaS is being adopted, key trends in the CPaaS market, and how the CPaaS vendors compare. 

Omdia has named Infobip as a CPaaS leader for the second consecutive year in its latest Omdia Universe: CPaaS Platform Providers 2023-24 report.

Agentic RAG and rag agents enhance conversational AI with accurate, business-specific answers. In this blog, we explain agentic RAG pipelines deliver trust, boost efficiency, and transform customer interactions.

Customers expect fast, personalized, and secure communication. Viber Business Messages enables businesses to deliver rich, interactive messaging at every step of the customer journey. Discover why and how brands are using Viber to drive effective customer engagement.

We have compiled and analyzed data from multiple sources to formulate what we believe is the most definitive and accurate list of global penetration rates for the most popular messaging apps.

Discover how Niva Bupa is transforming health insurance in India with AI-powered, personalized, and omnichannel customer experiences through Infobip.

Discover how to increase your customer lifetime value and loyalty by providing a conversational post-purchase experience with WhatsApp Utility Messages.

Unlock ways to optimize your retail touchpoints to offer better customer journeys and drive business results.

CAPTCHA alone can’t keep up with modern bots. Explore CAPTCHA alternatives that go beyond visual puzzles to block fraud in real time. See how Infobip Signals detects fake OTP traffic, stops AIT, and protects your platform, without adding friction for real users.

Apple supports RCS and RCS for Business on iOS devices. Find out what it means for businesses and how to build messages that perform across devices.

As an Apple business partner and authorized messaging platform we can help you engage with iOS users and provide a memorable service through Safari, Maps, Siri, Apple Pay, and more. Discover the benefits and how to get started with Apple Messages for Business!

Discover why the future of customer experience lies in combining the power of AI with the irreplaceable value of human connection. Adrian Swinscoe explores how businesses can balance automation with empathy to create more meaningful, data-driven CX strategies.