Enrich the customer messaging experience with Viber for Business
Customers want personalized one-on-one experiences with the brands they love. Using your verified business account, you can send timely notifications, create engaging offers, or provide real-time customer support.
Leading brands across industries use Viber Business Messages through Infobip to improve their messaging experience
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CUSTOMER STORY
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CUSTOMER STORY
Using Infobip’s web interface, this retailer set up geo-location push notifications and sent rich Viber messages to their customers to increase in-store traffic.
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CUSTOMER STORY
Through Viber, this bank kept customers informed throughout the entire customer journey – with notifications, promotions, account details, and feedback.
Use your branded profile to send targeted messages and gain insight into campaign analytics
Enterprises can deliver three types of business messages through Viber to their customers:
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Increase conversion rates with rich Viber campaigns
Learn how to create promotional campaigns to increase online store orders and set automatic reminders.
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Send Personalized Loan Offer
Boost conversions and engagement by sending targeted, personalized offers to your customers using two-way communication.
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Arrange Meetings With Your Customers
Gather information from your customers, such as preferred dates and times, to easily arrange meetings using Viber and Conversations.
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Send Campaign reminders using failover
Ensure message delivery and increase conversion rates for your targeted promo campaigns by combining Viber with SMS as a failover channel.
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How to Connect to Viber for Business with Infobip
Using Infobip’s platform, enterprises can setup automatic messages, gain insights into campaign analytics and track the success of their marketing efforts.
Infobip API
Use any programmable language to easily integrate various communication channels and modules into your business workflows.
Explore Dev_
Infobip Web Interface
Build customer journeys easily with drag and drop automated workflows and create detailed profiles to personalize customer communication.
Contact an ExpertThe Infobip Advantage
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Local, Globally
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Scalable, Fast and Flexible Solutions
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Own Infrastructure
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Remarkable Customer Experience
Local, Globally
Our local presence enables us to react faster and have everyday interactions with our customers, providing solutions in-line with their needs, local requirements and based on proven best-practices.
Find out moreScalable, Fast and Flexible Solutions
Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer.
Find out moreOwn Infrastructure
Our infrastructure easily scales horizontally, leveraging the hybrid cloud model to never run out of resources.
Find out moreRemarkable Customer Experience
We will help you get up and running in no time, whether it’s assisting with integrations, messaging best practices or solutions consultancy.
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Viber for Business
Start Sending Viber Business Messages Today
The secure and easy way to communicate with your customers. Reach 1 BN users worldwide with branded, rich Viber business messages.