Make it Personal
with Viber for Business

“Having Infobip as our global messaging provider helped us achieve higher reliability and delivery rates. They helped us address one of our biggest pain points and improve member satisfaction by implementing Viber as a new channel for our users. ”

— Erwann Robin Product Manager at BlaBlaCar

“Introducing Viber through Infobip was a great success for our bank. It really influenced our sales results and for some campaigns we increased sales leads by 30%. We are now pioneering the use of chat apps for transactional content. We are also pleased with the 50% increase in response time compared to our previous solution provider.”

— Miraš Đelošević Head of Sales Network Coordination and Contact Center Unit at NLB Banka

“In today’s delivery environment, we need to have a reliable communication partner. An increase in customer satisfaction and a 20% reduction in costs are some of the results we achieved using the Viber with SMS failover solution from Infobip in partnership with Croatian Telecom. We look forward to expanding our communication channels portfolio with Infobip in the future. ”

— Tomislav Lažeta Sales Director at DPD