Make it Personal
with Viber for Business
Build memorable, branded customer journeys and reach users in over 190 countries worldwide.
VIBER FOR BUSINESS
Start a memorable dialog
Offer personalized one-on-one experiences, and grow your business along the way.
OFFER A RICH EXPERIENCE
Make your mark from the start
Deliver personalized one-on-one experiences – to every inbox! Use Viber’s rich media messaging options, including videos (new!), to brand your presence and impress from the first message.
NOTIFY SAFELY
Build trust by putting security first
Get your verified Blue Tick and start building relationships based on trust. Share important updates, reminders, and alerts – safe in the knowledge that your communications are end-to-end encrypted and GDPR compliant.
GO PROMO
Deliver results through targeted campaigns
Got news on a product launch, special deal, or loyalty program? Promote your offering and boost your sales by designing high-performing automated campaigns in just a couple of clicks. Send. Track. Analyze. Optimize. Repeat.
SMS FAILOVER
Guaranteed delivery
When WiFi is not available, Viber switches to SMS, ensuring your message gets delivered on time, every time.
SUPPORT WITH CHAT OR CALL
Customer service their way
Some customers want to chat. Others prefer to call. Provide personalized support on your customers’ terms with a 24/7 chatbot or direct contact with an agent. Check out our latest solution Viber Bots!
CONNECT YOUR WAY
As you like it
Integrate Viber API into your existing system. Open the door to true omnichannel customer engagement with Infobip Moments, Conversations, and Answers.