Get creative with Viber Business Messages’ unique features
From rich media options to conversational interactions, create memorable customer journeys that convert.
A single channel for all your messaging use cases
Consistent and easy-to-manage brand interactions for transactional, promotional, and conversational messaging. All message types are displayed in the same thread for easy access to all interaction history.
Flexible implementation options
For developers – try Viber Business Messages API
Build rich, cost effective, and scalable messaging solutions with the Viber Business Messages API.
Integrate and grow with the right apps
Learn how top brands are using Viber Business Messages to drive sales and improve customer satisfaction
Nissan Saudi Arabia: Boosting sales and building lasting connections with a WhatsApp chatbot
-
4.4
customer satisfaction rate -
71%
increase in unique users -
138%
increase in leads
Unilever: Promoting new products with a conversational WhatsApp chatbot
-
14x
higher product sales -
290,000
messages exchanged in 7 days
LEAP Summit: Improving attendee experience with Viber and SMS
-
50%
decrease in queries
ShoeBeDo: 4x order increase through personalized Viber communications
-
4x
increase in orders
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Harness over 15 years of experience with the world’s best-connected platform.
With industry-leading expertise, you can deliver superb customer experience through our global network.
9,700+ global connections
And 800+ direct operator connections to facilitate reliable messaging and use cases anywhere in the world.
75+ offices on 6 continents
Global experience and local presence provides best-in-class service and solutions.
40+ data centers
Our worldwide data centers help you keep operations running smoothly and efficiently.
Learn more about Viber for Business
A quick guide to Viber chatbots and how to build one
Join us for an introduction to Viber chatbots, including key features, how they differ from Viber Business Messages, and how to build a Viber chatbot without needing to be a developer.
Transform your business communication with Viber Business Calls
Improve customer satisfaction with Viber Business Calls. Find out how to provide exceptional service and personalized interactions.
Infobip x Rakuten Viber – working together for seamless customer experiences
How is Viber helping to create direct interactions between businesses and customers? And how can businesses build trust along the way? Find out this and more.
How co-creation through partnerships enables conversational experiences
Find out how our partnership with Croatian Telecom and Rakuten Viber enables brands to deliver conversational experiences.
