When Engagement meets Service

One chat app, multiple uses.

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Increase conversion rates with rich Viber campaigns

Learn how to create promotional campaigns to increase online store orders and set automatic reminders.

Customer Support

Viber Bots for 24/7 support with further communication

Viber Bots are searchable as channels in the Viber interface and are searchable by end-users, providing customers with round-the-clock availability, streamlined communication, and an intuitive CX; furthermore to convert the target audience into paid customers.

Customer Service

Send order and delivery status notifications

Send timely order notifications to your customers for the best shopping and delivery customer experience.

Confirm transactions that seem suspicious

Prevent card fraud by using Viber alert messages.

Send personalized loan offer

Boost conversions and engagement by sending targeted, personalized offers to your customers using two-way communication.

Customer Retention

Welcome your loyalty club members

Build a flow to welcome your new loyalty club members and encourage new purchases.

Customer Support

Provide support with live agents

Help your customers get support via the channel that suits them the most.

Customer Satisfaction

Arrange meetings with your customers

Gather information from your customers, such as preferred dates and times, to easily arrange meetings using Viber and Conversations.

Invite customers for mobile app launch

Invite your customers to download your mobile application.

Start connecting today.

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