Increase conversion rates with rich Viber campaigns
Learn how to create promotional campaigns to increase online store orders and set automatic reminders.
Viber Bots for 24/7 support with further communication
Viber Bots are searchable as channels in the Viber interface and are searchable by end-users, providing customers with round-the-clock availability, streamlined communication, and an intuitive CX; furthermore to convert the target audience into paid customers.
Send order and delivery status notifications
Send timely order notifications to your customers for the best shopping and delivery customer experience.
Use videos to showcase new products
Businesses can promote new offerings and help customers choose the right product or explain a product’s features in video format.
Provide video instructions
Brands can support better post-sales using video messages, such as furniture assembling guidance, electric appliances instructions, gardening advice, etc.
Collect timely feedback and reviews
Customers can send over videos for timely assistance when using the product/service. At the same time, businesses can collect feedback and reviews for future improvement while positive reviews for a website or social media channels word-of-mouth promotion.
Confirm transactions that seem suspicious
Prevent card fraud by using Viber alert messages.
Send personalized loan offer
Boost conversions and engagement by sending targeted, personalized offers to your customers using two-way communication.
Welcome your loyalty club members
Build a flow to welcome your new loyalty club members and encourage new purchases.
Provide support with live agents
Help your customers get support via the channel that suits them the most.
Arrange meetings with your customers
Gather information from your customers, such as preferred dates and times, to easily arrange meetings using Viber and Conversations.