Craft end-to-end customer journeys with Viber for Business
The ideal channel for building closer customer relationships. Enable one-to-one marketing and drive conversions in 190+ countries with Viber business messaging solutions.
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Start meaningful customer conversations with a messaging solution for every use case
Provide instant voice support from Viber’s chat interface
- Integrate Viber Business Calls alongside chatbots and messages into your existing Viber business account Â
- Reduce queues and time to resolution with contextualized customer support Â
- Reach customers worldwide with a flat fee, without setup fees or recurring chargesÂ
- Convert more leads by encouraging customers to contact you directly from the same app they’re chatting from
- Host a call link on your webpage, or become searchable via the Viber Business DirectoryÂ
Deliver timely, convenient customer service that drives conversions
Attractive rates
Enhanced accessibility
Easy integration
Resolve matters quickly and efficiently
Add Viber Business Calls as a new support channel and enhance customer interactions by resolving problems quickly and more efficiently.
Improved customer satisfaction
Enhance brand sentiment, increase retention, and reduce churn with personalized conversational support.
Faster time to resolution
Contextualized audio and video support expedites problem-solving and allows for faster issue resolution.
Increased productivity
Faster resolutions help address more customers in a shorter amount of time.
Enhanced experiences and accessibility
One-click calls for users. Speak with agents anytime and from anywhere.