Blog
Develop and grow customer relationships over any channel, any device, anywhere. Powered by Infobip full-stack cloud communication platform

Telecom digital transformation: Tips to thrive in the digital future
Find out what the future holds for telecoms – from 5G to digital customer experience.

Product updates: Improving agent productivity and customer engagement capabilities
Read on to find out what options we added to simplify day-to-day activities for agents and marketers.

Infobip x Vodafone: How telcos are leveraging CPaaS to revolutionize customer relationships
Vodafone Italy highlights their winning partnership with Infobip and how using an omnichannel communication strategy helped scale their business-customer relationships.

SMS campaigns: Everything you need to know
Find out what an SMS campaign is, how to set up a successful one, and explore different campaign ideas.

Key benefits of SMS marketing
Learn more about what SMS marketing is, the benefits and best practices, top use cases, and how to get started.

The role of system integrators in the cloud
Discover the role of system integrators in the cloud-based world and how the right communication platform can help them evolve.

5G to 6G: Tracing the evolution of wireless technology
As wireless technology is quickly evolving, telcos must keep up with the pace of network evolution. Discover how you can prepare to transition from 5G to 6G and how to push beyond the current technical limits of wireless technology.

Product updates: New API and integrations plus upgraded personalization
Discover our Subscription API, personalization upgrades for multiple channels, additional SaaS features and new integrations within Exchange.

Mobile messaging trends: Shopping season goes omnichannel and conversational
We analyzed over 6 billion interactions that took place on our platform on and around Black Friday, Cyber Monday, Singles’ Day, Diwali, and Prime Day. Here’s what we found.

Why first-party data is the key to survival in a cookie-less world
How collecting and using first-party data will be the key ingredient for success in a cookie-less future.

Product Updates: Enhanced personalization, improved UX and greater discoverability
Discover how the latest feature updates to Calls API, WhatsApp Business Platform, Moments, People CDP, LINE, and Conversations will enhance your CX.