Best-in-class SMS firewall

Ensure customer protection on your mobile network with our state-of-the-art SMS Firewall. Maximize revenue, eliminate messaging threats, and monetize traffic with our leading A2P security platform and telco consultants.

Secure and monetize your A2P SMS traffic

Secure your A2P messaging business and customers

Protect your A2P revenue and shield customers from messaging scams by monitoring real-time inbound and outbound traffic from both SS7 and SMPP connections.

Protect customers against SIM box fraud

Secure your customers against SIM box fraudsters with sophisticated filtering and analytical tools. Target and block SIM farm traffic without disrupting legitimate customers.

AI-powered fraud protection

Beat fraud with minimal human effort by using machine learning algorithms, NLP technology, and analytics. This enables us to reliably identify and filter suspicious traffic in real-time and without human error.

Gain real-time traffic insight

Take control of your network with customized traffic segmentation, local and international traffic differentiation, and analytics per brand, industry, and vertical – all from a single web interface.

Leverage our monetization expertise

Our 15+ years of experience and in-depth industry knowledge helps telecoms maximize their A2P traffic revenue from international and local brands.

Discover how businesses monetized A2P traffic with SMS firewall

Usher in an era of secure and fully monetized networks

Secure messaging traffic on over 120 mobile networks serving 1.1 billion mobile subscribers globally.

Frequently asked questions

Read more about Anam Protect SMS firewall

Secure your mobile network and revenue

We secure messaging traffic on over 120 mobile networks serving 1.1 billion mobile subscribers. Contact us to protect and monetize your network.

使用 RCS 商業訊息來加速提升您的收入時程

透過 RCS 提供更佳的客戶體驗,並為電信業者開啟新的收入和合作機會。電信業者可以透過使用我們的通訊平台中的 RCS,滿足其自身業務以及企業的需求。

變現力

透過 RCS 商業信息實現變現

全球企業已準備開始使用 RCS 作為其中一個通訊通道。我們提供靈活且最適合市場需求的商業化模式。

首選合作夥伴

電信通訊解決方案的首選合作夥伴

我們基於網頁的介面和易於整合的應用程式介面(API),讓您輕鬆將新通道引入您的產品組合中。我們的專業技術知識、解決方案諮詢以及客戶成功管理案例,將協助您向您的客戶提供最大價值。

一站式解決方案

一站式解決方案

我們的通訊平台集成品牌資訊、聊天機器人目錄、通道備用、報告以及分析功能,集於一處。

無縫轉換

無縫轉換至 RCS

我們的通訊平台使企業更容易引入 RCS 作為新的通訊渠道,它具有從 RCS 到簡訊或其他通訊通道的自動切換功能。

讓數位轉型變得簡單

為您的企業客戶提供支持,協助他們實現業務數位轉型。我們提供像是聊天機器人等解決方案,使訊息傳遞更簡便、更有效。

豐富您的行銷活動並提升轉換率

透過引人入勝、具行動力的 RCS 訊息來推廣您的產品和服務,提高追加銷售和交叉銷售活動的成功率。

提高整體客戶滿意度

RCS 訊息的靈活性優化了客戶啟動、通知警報以及客戶服務互動的流程。RCS 讓與客戶互動變得簡單,因此您可以根據客戶反饋持續改進您的業務。

優化成本

使用 RCS 上的聊天機器人可降低呼叫中心成本,並將常見問題和容易解答的客戶查詢轉移到您的支援團隊之外。

了解更多有關適用于電信業的 RCS 的更多資訊

使用 RCS 商業訊息來加速提升您的收入時程

透過 RCS 提供更佳的客戶體驗,並為電信業者開啟新的收入和合作機會。

A better way to manage the telco customer experience

Build superior CX solutions across the entire telecom customer journey and boost loyalty with our omnichannel cloud communication platform.

Create result-driven telco customer journeys

Maximize the value of your digital sales channels

Our cloud communications platform enables you to grow the value of your existing telecom customers and boost acquisition. Increase engagement, conversion, and revenue with an omnichannel strategy and unified management of your own and third-party channels.

Increase customer satisfaction, reduce churn

Unlock higher customer satisfaction and lower churn with a digital-first customer experience. Benefit from additional digital channels for personalized customer support, and cross-sell and up-sell campaigns to drive growth.

Enhance customer support, reduce costs

Cut operational costs and boost agent efficiency. Adopt our cloud contact center and enhanced conversational tools to reduce inbound calls and improve resolution times.

Transform your CX with one platform

Our modular, flexible, and integrated solutions help telecom companies large and small to connect better with their customers – across any channel, any device, anytime, anywhere in the world.

Moments

Upsell your products and services with personalized messages and win back customers with contextual promotions.

Answers

Build an intent-based or AI chatbot to offer quick and always-on customer support over our chatbot building platform.

Conversations

Allow agents to easily manage multiple conversations and gain access to past interactions on our cloud contact center.

People CDP

Collect valuable data and insights to create detailed customer profiles and run behavior-based campaigns.

All channels

Choose from a portfolio of CPaaS and digital channels to provide end-to-end customer experiences.

Better telco customer experiences. Better business outcomes.

Engage customers

Proactively reach customers on their preferred channels, in the right moment.

Activate

Simplify set-up with a chatbot that can handle verification, SIM registration, and more.

Improve usage

Reduce effort and allow your customers to self-serve for rapid responses.

Support

Unify customer data and manage all your channels through one interface.

Grow

Turn positive experiences into an opportunity to share personalized offers.

Learn how top telcos are using our platform to transform their customer experience

Harness over 15 years of experience with the world’s most connected platform

With industry-leading expertise, you can deliver superb customer experience through our global network.

800+ direct operator connections

Reach customers worldwide while staying compliant with local laws.

40+ data centers

You will have the stability and low latency your business needs to connect with customers all over the world.

Local numbers

Our global presence allows for you to use local numbers to connect with customers offering them convenience when they need to reach out to you.

Always-on support

Reach out to our support at any time to ensure you are always able to offer the best Voice interactions for customers 24/7.

A better way to manage the telco customer experience

Drive cost efficiencies, reduce churn, and maximize your revenue streams with Infobip’s programmable cloud communications platform.