Dedicated connections
Infobip supports several ways to set up private physical or virtual network connectivity to the platform that does not use the public internet. These options suit scenarios where security, privacy, latency, bandwidth, or connection stability are important. To set up a dedicated connection, or for pricing and availability, contact your account manager. To see which regions and data centers these options connect to, go to Regions and data centers.
Connectivity options
Infobip supports the following private connectivity options:
| Option | Description |
|---|---|
| Direct L1 cross-connect | Cross-connect through a direct Layer 1 link if you colocate your hardware in the same data center as Infobip. |
| MPLS links | Infobip hardware is housed in colocated data centers with many MPLS providers. Cross-reference the availability table with your MPLS provider to find how to connect. |
| Equinix Fabric (formerly ECX)(opens in new tab) | Private peering through Equinix colocation facilities. |
| Megaport(opens in new tab) | Connectivity through a software-defined network (SDN). |
| PCCW Console Connect(opens in new tab) | Third-party network interconnection provider. |
| Internet exchanges | Private peering at the Internet Exchange centers where Infobip is present: DE-CIX, NWAX, Extreme IX Mumbai, MegaIX Ashburn, CIX. |
Availability per data center
The following table shows the specific data center facilities and which interconnection services are available at each.
| Country | Facility | Cross-connect or MPLS | Equinix Cloud Exchange | Megaport | PCCW Console Connect | DE-CIX |
|---|---|---|---|---|---|---|
| Germany | Equinix FR4 | ✓ | ✓ | ✓ | ✓ | ✓ |
| Germany | Equinix FR5 | ✓ | ✓ | ✓ | ✓ | ✓ |
| Hong Kong | Equinix HK2 | ✓ | ✓ | |||
| United States | Equinix NY2 | ✓ | ✓ | ✓ | ||
| United States | Equinix US2 | ✓ | ||||
| Singapore | Equinix SG1 | ✓ | ✓ | |||
| Brazil | Equinix SP3 | ✓ | ✓ | |||
| Indonesia | Equinix JK1 | ✓ | ||||
| South Africa | Teraco JB1 | ✓ | ✓ | |||
| India | Mumbai Netmagic DC7 | ✓ |
For the full list of internet exchanges where Infobip is present, see PeeringDB(opens in new tab). For the IP addresses to safelist, see IP address safelist.
Regions and data centers
How the Infobip infrastructure of locations, data centers, and regions keeps data processed and services available.
Network connectivity troubleshooting
Diagnose connection problems between your system and Infobip endpoints.
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