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Infobip Platform
Welcome to Infobip
A customer engagement platform for messaging, automation, contact center management, and AI agents.
✓ 60-day free trial
✓ No credit card required
✓ Free credits across channels
Create free accountSee how it works ↓
portal.infobip.com
SMS
98%
delivered
Email
24%
open rate
WhatsApp
4.8k
sent today
New message
Your code is 4821. Expires in 10 minutes.
✓
Delivered · 1 recipient · 0.3s
Choose your path
Get started
What do you want to do?
Choose the path that matches your goal.
Onboarding flow
Onboarding flow
How onboarding works
Five steps from signup to production. Each one builds on the last.
1
Create and activate your account
Sign up with email, Google, or GitHub. Verify your email and phone. Your 60-day free trial starts immediately.
2
Send your first message
★ Start here
Choose a channel and send a test message. SMS takes 5 minutes. WhatsApp and RCS require sender registration.
3
Most regions require sender registration before sending to real customers. Requirements vary by region and channel.
4
Invite teammates, assign roles, configure 2FA, and set up account access. Keep your account secure from day one.
5
Go live
Final step
Add funds to upgrade from free trial to a paying account. Remove message limits and send to all customers.
Ready to start? Free 60-day trial. No credit card required.
Create free account →
Account
Account setup
Create your account, explore the free trial, and upgrade when you are ready.
Step 1 of 5
1
Sign up with email, Google, or GitHub. No credit card needed. Verify your email and phone to activate.
2
Test with free credits. Send up to 100 messages per channel to verified numbers. Full platform access.
3
Add funds to upgrade from trial to a paying account. Unused trial credits stay. No message limits.
Trial vs. paying account
Free trial
✓ Free credits across channels
✓ Up to 100 messages per channel
✓ Send to verified numbers only
✓ 60 days from account creation
✗ Cannot send to all customers
Paying account
✓ Send to any customer
✓ No message limits
✓ Your own registered sender
✓ Prepaid wallet, pay as you go
✓ Trial credits stay available
★
Recommended next step
Pick a channel and send your first test message.
Send first message →
Platform overview
Platform
Explore the platform
Infobip connects messaging channels to a suite of engagement products.
infobip-platform
Infobip Platform ├─ Channels │ ├─ SMS · Email · WhatsApp · Voice · RCS │ └─ Viber · Apple Messages · KakaoTalk · + more │ ├─ AgentOS (Customer Engagement Suite) │ ├─ Inbox : human-agent contact center │ ├─ Automation Studio : journeys and chatbots │ ├─ AI Agents : LLM-powered automation │ └─ Customer Profiles : CDP and segmentation │ └─ Insights and Analytics └─ Dashboards · Reports · AI-driven insights
Want to see AgentOS in action?
Get a walkthrough tailored to your business goals.
Quickstart
Quickstart
Send your first message
Pick a channel and send a test message. Some channels are ready in minutes. Others require sender registration.
Available now, no registration needed
Registration required: 1–3 business days
ℹ
Channels marked "Registration required" need sender approval before you can message real customers. See Register your sender below.
Compliance
Compliance
Register your sender
Required before sending to real customers in most regions.
Conditional
Team
Team
Set up your organization
Invite your team, assign roles, and configure access controls.
Optional
role-hierarchy
Role hierarchy ├─ Owner : full account control ├─ Admin : full access, manage users and billing │ └─ Supervisor : manage agents, view reports │ └─ Agent : handle conversations and messages └─ Viewer : read-only access
Billing
Billing
Billing and payments
Most users do not need billing setup immediately. You can upgrade at any time.
Optional
Free trial
60 days from sign-up
✓ Free credits across channels
✓ Up to 100 messages per channel
✓ Send to verified numbers only
✗ Cannot send to all customers
✗ Test sender only
Paying account
After adding funds
✓ Send to any customer
✓ Your own registered sender
✓ No message limits
✓ Prepaid wallet, auto recharge
✓ Unused trial credits stay
Ready to go live? Add funds and remove all trial limits.
Upgrade account →
Launch
Go live checklist
Complete these steps before sending to real customers.
Your progress
0 / 6
Account created and verified
Email and phone verified. Credentials set up.
Guide →
Channel configured
At least one messaging channel set up and tested.
Guide →
First message sent
At least one successful test message sent via your chosen channel.
Guide →
Sender registered (if required)
Sender ID registered with the relevant regional authority for production sending.
Guide →
Team invited and roles assigned
Teammates added, roles configured, 2FA enabled.
Guide →
Account upgraded to paid
Funds added. Sending to all customers. No message limits.
Add funds →
Resources
Resources
Need help?
More guides, support, and resources to keep you moving.
Ready to go live?
Start your free 60-day trial today. No credit card required.
Create a free account