Voice and Video
The way something is communicated is as important as what is communicated. Thus, when in communication with your customers it is important to have a seamless and yet sophisticated approach. Occasionally only the messaging is not enough, therefore Infobip also offers Voice and Video as means to help you provide a top-notch customer experience.
Infobip Voice is an enterprise-grade platform with a global reach that enables you to connect and manage audio calls to landlines, mobile phones as well as calls in your mobile and web applications. Create engaging call experiences by utilizing a wide range of available voice features.
If you are measuring communication channel against golden standard of face-to-face interaction - then live video communication is as close as you can get.
Both auditory and visual aspects of the interaction are present, conversations are live and in real time.
If you wish to make this interaction seem more personal but still professional - use Infobip Video.
And yes, you can record everything.