Short Message Service, aka SMS, is the most familiar channel to all mobile users as it was one of the first mobile communication channels to become available. You are almost guaranteed to get an SMS through to customers.
It remains simple and a quick method for delivering text messages to all types of mobile devices, and unlike other chat apps, doesn't require internet connectivity. It is also a secure and fast channel for two-factor authentication.
SMS requires signal coverage for messages to be delivered, however, messages are stored by default for 48 hours if the user is out of signal range (can be extended to 72 hours) and will be delivered once the users are within the specified range.
Be aware that standard SMS messages hold up to 160 characters (or 70 characters if Unicode data coding is used). When more characters are used, messages are broken into parts and are reassembled when they reach the mobile phone. SMS does not handle media file messages, only text characters.
Coverage and Routing
Connect through Infobip which has more direct connections than any other message provider. Our engine also finds the shortest path to delivery for every message.
Send longer messages without any additional setup. Send messages in any language and they will be supported with autoencoding.
Integrate your systems with Infobip and send messages easily across all Infobip solutions. Receive and react to messages in real-time and automate responses.
Personalize messages using Infobip dynamic elements and placeholders, in conjunction with People, our customer data platform.
New SMS Experience
Use Verified SMS messages by Google to deliver a new SMS message experience keeping up with today's chat apps, as well as being verified.
Before Getting Started
You will need to have an Infobip account to start setup. Please log in or register for an account to continue setup.