SMS coverage and connectivity
Please select country:
MCC | 289 |
Dialing code | 7840 / 940 and 995 44 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration not required. Alphanumeric dynamic. |
Service provisioning | 3 days to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Dynamic |
Sender provisioning | Information not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 412 |
Dialing code | 93 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure default account setup, more if it's a specific setup (depending on the client's needs). |
Sender availability | Alpha sender available on all networks. For numeric senders additional adjustment is needed. Contact your Account Manager. |
Sender provisioning | Alpha sender, immediately. Numeric senders 7-14 days. |
2way | Virtual Long Number. (use case overview needed) |
2way provisioning | It can take up to 30 days. |
Country regulations | No specific regulations. |
Country restrictions | No specific restrictions. |
Country recommendations | No specific recommendations. |
|
MCC | 276 |
Dialing code | 355 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Short Code - Virtual Long Number - Dynamic |
Sender provisioning | No sender registration needed. |
2way | Virtual Long Number and Short Code |
2way provisioning | Up to 15 days for VLN and up to 3 months for dedicated SC. |
Country regulations | No specific country regulations. |
Country restrictions | Political content is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 603 |
Dialing code | 213 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restriction. |
Service provisioning | No prior registration of senders is necessary. Service provisioning should be available within a day. |
Sender availability | Dynamic Alpha sender allowed. Numeric senders might get blocked on some networks. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | There are no specific regulations for A2P messaging. |
Country restrictions | Gambling traffic is forbidden. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 544 |
Dialing code | 1684 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Before you start sending messages towards American Samoa, contact your dedicated Account Manager because of specific regulations. |
Service provisioning | 1-3 days for default setup. |
Sender availability | Alpha, VLN , SC , dynamic. |
Sender provisioning | Not available |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Get opt-in consent from each end user before sending any messages, particularly for marketing or other non-essential communications. Only communicate during an end-user’s daytime hours, unless it is urgent. |
Country restrictions | No spam. |
Country recommendations | No specific country recommendations. |
|
MCC | 213 |
Dialing code | 376 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 631 |
Dialing code | 244 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions apply to sending traffic to Angola. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha sender allowed. Numeric senders will be manipulated into generic sender "Info". |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 342 |
Dialing code | 1246 |
Number portability | No |
Concatenated message | Standard. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic sender |
Sender provisioning | Available immediately after the account is set up. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 344 |
Dialing code | 1268 |
Number portability | No |
Concatenated message | Standard. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific country regulations. |
Country restrictions | No specific restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 722 |
Dialing code | 54 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | The traffic is separated into local and international. International traffic is a bit more expensive. |
Service provisioning | Immediately available once account and rout configuration is set up. |
Sender availability | Short Code (dedicated or shared) |
Sender provisioning | Shared: immediately after account and route setup is done. Dedicated: up to 3 months. |
2way | Short Codes (dedicated or shared) |
2way provisioning | 1-2 days for shared, up to 3 months for dedicated. |
Country regulations | Messages containing bank and mobile operators names will be identified as spam so avoid using those names. |
Country restrictions | Gambling and political traffic and messages containing adult content is forbidden. Mobile operators do not allow promotional messages from other operators to be delivered to their subscribers. Messages with operator names are identified as spam. |
Country recommendations | Use international format for destination numbers, do not add 9 or 15. If you are unsure whether your traffic is considered local, contact Infobip Support or your Account Manager before you start sending messages. |
|
MCC | 283 |
Dialing code | 374 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is required for local traffic only. |
Service provisioning | 3 days to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Alphanumeric |
Sender provisioning | The average sender registration time depends solely on network providers and exceeds 24 hours. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | Political content is forbidden. Infobip does not have coverage over Karabakh Telecom network from region Naghorno Karabakh. |
Country recommendations | No specific country recommendations. |
|
MCC | 363 |
Dialing code | 297 |
Number portability | No |
Concatenated message | Standard. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately |
Sender availability | Dynamic |
Sender provisioning | Available immediately |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 505 |
Dialing code | 61 |
Number portability | Yes |
Concatenated message | Standard |
Service restrictions | Before you start sending messages towards Australia, contact your dedicated Account Manager because of specific regulations. |
Service provisioning | Available within 1 day. |
Sender availability | Alpha, Virtual Long Number, Short Code. |
Sender provisioning | 1 working day. |
2way | Available as VLN. |
2way provisioning | Between 1 to 5 working days. The business doesn't need to have a local entity. |
Country regulations | No specific regulations. |
Country restrictions | No adult, religious, political, or gambling content. Gambling traffic restrictions are: - Anyone providing a regulated interactive gambling service in Australia must hold a license under Australian State or Territory laws. - Gambling promotional messaging is strictly prohibited to new users unless the user specifically opted-in with the gambling company prior to the actual SMS termination. - No inducement in the message content to get users to gamble – for both new or existing users. - Opt in/opt out functions are required for all promotional or transactional gambling messages. - Online sports betting is legal in Australia through licensed operators with numerous additional restrictions. - Online lotteries are legal, except for ‘instant-win’ games. For all additional restrictions, please contact your dedicated Account Manager. |
Country recommendations | In the case of Alpha Sender ID usage, prior to live traffic, the Authorization letter should be obtained. |
|
MCC | 232 |
Dialing code | 43 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Alphanumeric, Short Codes, and dynamic. International VLNs are not allowed. |
Sender provisioning | No sender registration. |
2way | Available as Virtual Long Numbers. |
2way provisioning | Up to 7 days. |
Country regulations | Alpha senders can contain up to 11 characters. Most of the special characters are supported. |
Country restrictions | Traffic containing names of the MNOs in message text or sender name is blocked. |
Country recommendations | No specific country recommendations. |
|
MCC | 400 |
Dialing code | 994 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure default account setup, more if it's a specific setup (depending on the client's needs). |
Sender availability | Alpha sender available on all networks. For numeric senders additional adjustment is needed. Contact your Account Manager. |
Sender provisioning | Alpha sender, immediately. Numeric senders 7-14 days. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific regulations. |
Country restrictions | No specific restrictions. |
Country recommendations | No specific recommendations. |
|
MCC | 364 |
Dialing code | 1242 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No restrictions for the dynamic route. When using Long Codes, only transactional traffic is allowed. |
Service provisioning | Default route available immediately, dedicated Long Code available on demand. |
Sender availability | Long Code and Dynamic routes available. |
Sender provisioning | Dedicated long code setup can take up to 3 days. |
2way | Available. Long Code. |
2way provisioning | The setup might take up to 3 days. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 426 |
Dialing code | 973 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No special restrictions to note. Sender registration is not needed. Any type of sender is allowed. |
Service provisioning | Immediately available after account and route configuration. |
Sender availability | Alpha and numeric senders supported. Full dynamic connections. |
Sender provisioning | / |
2way | Virtual Long Number. |
2way provisioning | It takes up to a month. |
Country regulations | No specific regulations. |
Country restrictions | Gambling, betting as well as political, religious, and adult content is likely to be blocked by the Bahrain operators. |
Country recommendations | No specific recommendations. |
|
MCC | 470 |
Dialing code | 880 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | International traffic: no restrictions. Local traffic: Promo traffic must be in Bengali language. |
Service provisioning | International 1 day, while for local it takes 3-5 days usually. |
Sender availability | International traffic: alpha senders only on 3 networks: Teletalk, Robi and Banglalink, while on Grameenphone Alpha and numeric senders are allowed. Local traffic: alpha and numeric senders allowed on all networks. Senders need to be registered with the operator. Alpha senders and VLNs are unique in a country (dedicated to a client). |
Sender provisioning | Local senders: The average sender registration process completion time depends solely on network providers and exceeds 24 hours. The client needs to have a local entity and needs to submit authorization letter. |
2way | Virtual Long Number (both for international and local) |
2way provisioning | It takes about 2 weeks. There is a standard registration process for local clients. International clients should terminate traffic on most networks with alpha senders and insert VLNs to be able to receive reply from end user. |
Country regulations | Local regulations: Sending promo message that are not in Bengali language is prohibited. Promo must be sent in Bengali language. |
Country restrictions | Gambling, betting, and adult content is not allowed, as well as some political and election messages. |
Country recommendations | No specific country recommendations. |
|
MCC | 342 |
Dialing code | 1246 |
Number portability | No |
Concatenated message | Standard. |
Service restrictions | No restrictions. |
Service provisioning | Dynamic sender |
Sender availability | Available immediately after the account is set up. |
Sender provisioning | No two-way SMS options currently available. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 257 |
Dialing code | 375 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is required. |
Service provisioning | 3 days to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Alpha |
Sender provisioning | The average sender registration process time depends solely on network providers and exceeds 24 hours. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Traffic is separated into local and international. Only alpha senders are allowed and sender registration is mandatory. Opt ins and opt outs are mandatory. ASTW is 9:00 AM to 9:00 PM every day. |
Country restrictions | Political content is forbidden. |
Country recommendations | Generic alphanumeric senders are forbidden. |
|
MCC | 206 |
Dialing code | 32 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions to sending traffic towards Belgium. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | Virtual Long Numbers and Short Codes. Alphanumeric senders are not allowed. |
Sender provisioning | No sender registration needed. |
2way | Virtual Long Numbers and Short Codes. |
2way provisioning | The setup can take up to 6 weeks. |
Country regulations | No specific country regulations. |
Country restrictions | Regulatory authorities in Belgium block all alphanumeric originator/source address for all networks in Belgium. Alphanumeric senders are manipulated into Short Codes. |
Country recommendations | No specific country recommendations. |
|
MCC | 702 |
Dialing code | 501 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | Immediate availability after account and route configuration is done. |
Sender availability | Mixed. Short Code on Speednet, dynamic senders otherwise. |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 616 |
Dialing code | 229 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restriction apply to sending traffic to Benin. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 350 |
Dialing code | 1441 |
Number portability | Yes |
Concatenated message | Standard |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 402 |
Dialing code | 975 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Sender ID preregistration not required. Senders are dynamic and any acceptable alphanumeric term can be set. |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Subscribers should be provided the choice to unsubscribe to SMS-CB services. Boradcast messages should be only to the intended recipients by geographical area. Any picture or video in any format not permitted for broadcasting. Ensure that the subscriber is not charged for receiving A2P services. Ensure that the content providers bear the cost of broadcasting such service, as approved by the Authority. The Service Providers shall ensure that promotion or advertisement of any product or service: a) Be thoroughly reviewed and broadcasted only to the subscribers of an intended geographical area or target, and b) Be in accordance with the Advertisement policy, Rules on Contents and any other relevant Rules/Regulations of the government. |
Country restrictions | The Service Provider shall not broadcast any messages that: a) Are political and religious in nature. b) Create social disharmony and is detrimental to the peace, stability and well being of the nation. c) Incite religious, ethnic, regional, or communal conflicts. |
Country recommendations | No specific country recommendations. |
|
MCC | 736 |
Dialing code | 591 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | The traffic is separated into local and international. International traffic is a bit more expensive. All traffic will be routed as international, by default. |
Service provisioning | Immediately available once account and rout configuration is set up. |
Sender availability | The availability depends on the network. Shared solutions only. Infobip has dynamic connections in both Viva and Tigo. Entel delivers using Short Codes. |
Sender provisioning | No registration process needed. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | The traffic is separated into local and international. |
Country restrictions | Gambling, political and adul content, as well as MNO promotions of other MNO's are forbidden. |
Country recommendations | If you plan to send local traffic, contact Infobip Support or your Account Manager to assess whether your traffic is actually considered local. |
|
MCC | 218 |
Dialing code | 387 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is a required. The needed documentation depends on traffic origin and network. Before you start sending any content towards Bosnia and Herzegovina for the first time, contact your dedicated Account Manager so they can set up a specific route for you. |
Service provisioning | Setup depends on sender provisioning time (depending on the network). |
Sender availability | Alpha senders only. |
Sender provisioning | It takes about 7 days. |
2way | Short Code |
2way provisioning | It takes one month at least. For more details, contact your dedicated Account Manager. |
Country regulations | No specific regulations. |
Country restrictions | No specific restrictions. |
Country recommendations | No specific recommendations. |
|
MCC | 652 |
Dialing code | 267 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | There's traffic differentiation based on origin and type. Sender registration is required for both local and international traffic origin. Before you start sending any content towards Botswana for the first time, contact your dedicated Account Manager or Infobip Support. |
Service provisioning | Service provisioning is up to 1 week. For networks where registration is required for international-origin traffic, service provisioning should be available within a day. |
Sender availability | Alpha and numeric senders allowed. Generic senders might get blocked |
Sender provisioning | Up to 1 week for traffic of local origin. For internaltion-origin traffic, sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | Political, adult, gambling (sender names or content) is not allowed. |
Country restrictions | Unless a consumer has implicitly requested or agreed otherwise, companies may not engage in any direct marketing towards a consumer on: - Sundays, public holidays contemplated in the Public Holidays Act; - Saturdays before 9 AM and after 1 PM; - All other days between the hours of 8 PM and 8 AM the following day. |
Country recommendations | Before you start sending local-origin traffic to Botswana, register your senders avoid failing traffic. For additional info, reach out to Infobip Support or your dedicated Account Manager. |
|
MCC | 724 |
Dialing code | 55 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | To prevent spam, the route is blocked by default. Contact Infobip Support or your dedicated Account Manager before sending traffic for the first time. |
Service provisioning | Available within 1 day. |
Sender availability | Alphanumeric (consult your dedicated Account Manager), Short Codes (dedicated and shared). |
Sender provisioning | Alpha sender - Up to 3 months. Dedicated Short Code - up to 48h if in stock, otherwise 1-2 months. |
2way | Available. Short Code (shared and dedicated) |
2way provisioning | 1-2 days as two-way needs to be configured by the Account Manager (keyword and forwarding available). |
Country regulations | No messaging with Virtual Long Numbers allowed, messages with bank and MNO names must be authorized by the companies. Political and gambling not allowed. Marketing must have opt-in from end users. DND is available in Brazil, but the end-user must request it. Alowed send time window: Work days - 8 AM - 8 PM Saturday - 8 AM - 2 PM Sundays - No calls allowed |
Country restrictions | Gambling and political content is forbidden. Marketing content must have an opt-out option. |
Country recommendations | When using bank or MNO names, consult Infobip Support or your Account Manager to approve and whitelist the message content. Otherwise, it will get caught in our filters. MO messages should be set with specific keywords, as generic keywords can lead to the wrong customer receiving the message. Opt-out is mandatory in Brazil so it is recommended to set it on every account. |
|
MCC | 284 |
Dialing code | 359 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions when sending traffic towards Bulgaria. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. The process time could depend on the supplier. |
Sender availability | - Alpha - Short Codes - Virtual Long Numbers. Generic sender is allowed. |
Sender provisioning | The average sender registration process time depends solely on network providers and it can take up to 30 days. |
2way | Virtual Long Numbers and Short Codes |
2way provisioning | For SC it can take up to 3 months and for VLN is up to 2 weeks. |
Country regulations | Marketing and transactional traffic are separated. As well as local from international traffic. Promo message must contain the opt-out or unsubscribe option. If the end user unsubscribes from any type of bulk message, it is mandatory to remove them from the recipient list. |
Country restrictions | Gambling traffic info: The Gambling Act 2014 prohibits the direct advertising of gambling including unsolicited electronic messages containing information about gambling. "Direct advertising" is a defined term and means information distributed in any form and with any means whatsoever, which directly invites customers to take part in gambling games. Not allowed: - Creating the impression that by participating in the game the consumers may solve personal or financial problems or achieve well-being. - Inviting citizens to participate in the game with promises of big winnings. Allowed: - Names of the games. - Registered trade mark of the organizer. - Holding of the drawings (for example, lottery results). - Results of the games or winnings paid |
Country recommendations | Marketing traffic must have the opt-out option within each message. The client, when sending messages to their customers/end users should add the opt-out option. |
|
MCC | 613 |
Dialing code | 226 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restriction apply to sending traffic to Burkina Faso. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 642 |
Dialing code | 257 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restriction apply to sending traffic to Burundi. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha sender allowed. Numeric senders might get blocked on some networks. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 625 |
Dialing code | 238 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions apply to sending traffic to Cabo Verde. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | There are no specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 456 |
Dialing code | 855 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific A2P service restrictions. Before you start sending messages towards Cambodia, contact your dedicated Account Manager to to ensure regular processes are finished promptly. |
Service provisioning | Between 1 and 3 working days. |
Sender availability | Alphanumeric. Some networks require registration. For more details, contact your dedicated Account Manager. |
Sender provisioning | It can take up to 10 days. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | Spam, political, religious, and adult content is forbidden. |
Country recommendations | DLR are often unreliable, use providers with adaptive routing. Get opt-in consent from each end user before sending any communication to them, particular for marketing or other non-essential communications. |
|
MCC | 624 |
Dialing code | 237 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | In Cameroon, traffic is segmented based on origin and type, depending on the network. Registration is required for local traffic. For Orange, registration is needed for all traffic. Before you start sending traffic towards Cameroon, please contact Infobip Support or your dedicated Account Manager. |
Service provisioning | Service provisioning is up to 1 week. For networks which don't require businesses to register to send international traffic, service provisioning should be available within a day. |
Sender availability | Alpha sender allowed. Numeric senders are blocked. |
Sender provisioning | Up to 1 week for traffic of local origin. For international origin traffic, sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 302 |
Dialing code | 1 |
Number portability | No |
Concatenated message | Standard and long. Concatenated messages are supported. |
Service restrictions | To send SMS in Canada, you need to set up a dedicated number. |
Service provisioning | The provisioning time will depend on the sender type, between 1 day (for a Long Code) and 2 months (Short Code). |
Sender availability | Long Code, Toll Free Number and Short Code (dedicated options only) |
Sender provisioning | TFN: Up to 5 business days SC: 6-8 weeks LC: 1 -2 business days |
2way | - Long Code - Toll Free Number - Short Code (all dedicated) |
2way provisioning | For Short Code, the setup can take up to 3 days for shared SC and 6-8 weeks for dedicated SC. For VLN, the setup can take anywhere from 1 day up to a week. |
Country regulations | TFNs: Marketing and transactional are allowed, however they are subject to carrier blockage SC: Transactional and marketing allowed, subject to carriers' approval. Shared short codes are not allowed. LC: Transactional and marketing allowed, subject to carriers' approval. Alpha sender names are not supported in Canada, every customer must acquire a dedicated number. |
Country restrictions | These are the content restrictions: Prohibited Campaigns - Loan advertisements with the exception of messages from direct lenders for secured loans - Credit repair - Debt relief - Work from home, “secret shopper”, and similar advertising campaigns - Lead generation campaigns that indicate the sharing of collected information with third parties Prohibited Messaging: - Message content that deceives or threatens consumers is not permitted - Message streams that result in excessive complaints or STOP commands typically indicate an unwanted message campaign and will not be allowed to continue - Phishing - Fraud or scams - Deceptive marketing - Distribution or malware or app downloads from non-secure locations - Loan, debt consolidation, debt relief and student loan programs from any enterprise that is not able to grant loans itself. Affiliate lead generation for these financial programs are prohibited. - Affiliate marketing programs that seek to obtain opt-in subscriber lists - Affiliate lead and/or commission generation. - Gambling traffic. - All traffic related to cannabis is strictly forbidden - Forbidden topics are alcohol, tobacco, firearms and adult content DND is enabled. Opt-out wording is mandatory. Proper opt in and opt out must be in place for terminating promo traffic before being able to submit messages toward Canada. For more information on how to set up the correct opt out, contact your Account Manager. |
Country recommendations | You can send promotional advertisement and other broadcast messages only to subscribers who have specifically opted-in to receive such messages. PTEs and content providers shall also provide a proper methods for subscribers who have opted in to opt out in the future. SMS campaigns should support HELP/STOP messages, and similar messages, in the end user's local language. Do not contact end users on do-not-call or do-not-disturb registries. |
|
MCC | 346 |
Dialing code | 1345 |
Number portability | Yes |
Concatenated message | Standard. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately |
Sender availability | Dynamic sender |
Sender provisioning | Available immediately after the account is set up. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 623 |
Dialing code | 236 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restriction apply to sending traffic to the Central African Republic. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 622 |
Dialing code | 235 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Registration of sender ID is required. Before you start sending traffic towards Chad, contact Infobip Support or your dedicated Account Manager. |
Service provisioning | Depending on the traffic origin and operator, service provisioning might take up to 15 days. |
Sender availability | Sender registration is required, no numeric or generic alpha senders allowed. |
Sender provisioning | The average sender registration process time depends solely on network providers and can take up to 15 days. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 730 |
Dialing code | 56 |
Number portability | Yes |
Concatenated message | Standard. Long message supported over Short Code. |
Service restrictions | There is a local/international traffic separation on some Chilean networks. Note that international traffic is more expensive. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (depending on the client's needs). |
Sender availability | Virtual Long Number and Short Codes. |
Sender provisioning | Short Codes work immediately after route configuration. Virtual Long Numbers take 1 day to configure. |
2way | - Virtual long numbers - Short code Both dedicated and shared options. |
2way provisioning | Virtual Long Number takes 1 day to configuration. Request keyword registration for shared options (it's a must). Short Code provisioning might take up to 2 months. However, it's immediately available over a shared Short Code. |
Country regulations | In Chile, there's a differentiation between local and international traffic. Chile has DND, requested by end user. ASTW: 8:30 AM to 7:30 PM. Messages with MNO names, financial, and other messages that are content sensitive must be carefully reviewed. Political, drug, alcohol content is forbidden. |
Country restrictions | Political, drug, alcohol content is forbidden. |
Country recommendations | If you plan to send local traffic, contact Infobip Support or your Account Manager to confirm that this type of content is considered local. |
|
MCC | 460 |
Dialing code | 86 |
Number portability | Yes |
Concatenated message | Concatenated messages supported. Unicode is a standard format with single message length of up to 70 characters. |
Service restrictions | If you are planning to terminate messages to China for the first time, contact your dedicated Account Manager because a specific set of regulations, especially regarding senders, needs to be met. Signature registration is needed for quality terminations. It's required for using two-way solutions. One numeric sender can have only one signature. The signature can be either English, Chinese, or a combination of both. A signature must be more than two English letters or one Chinese character. |
Service provisioning | 1-3 days to configure the default account setup, more if it's a specific setup, could depend on the supplier. |
Sender availability | All originating senders will be manipulated into a VLN starting with 106. |
Sender provisioning | The average sender registration (signature) process time is usually 1 week. |
2way | LC/VLN |
2way provisioning | It takes between 1 and 3 working days. |
Country regulations | Signature and template whitelisting is required. (Signature serves as a sender name and is usually displayed at the beginning of the message within【】or []). For high quality connections, customers need to provide a service description and content templates to register and whitelist their use case. Also, when sending messages, append a customer signature to each message. Opt-in is required for promotional and marketing messages. Typical opt-out is at the end of message add “回复TD/T退订“, translated in English “reply TD (or T) to unsubscribe”. |
Country restrictions | Marketing/promo traffic regarding real estate, stocks, loans, investment banking, education, immigration, politics, adult supplies, pornography, violence, gambling and other illegal information is strictly prohibited. |
Country recommendations | For reliable termination of SMS, registration is recommended along with signature and templates. To use two-way solutions, registration is a prerequisite. |
|
MCC | 732 |
Dialing code | 57 |
Number portability | Yes |
Concatenated message | Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately |
Sender availability | Short Code (shared or dedicated) |
Sender provisioning | Shared Short Codes are available immediately. 4-8 weeks for a dedicated Short Code. Contact your dedicated Account Manager or Infobip Support for a consultation if you need a dedicated Short Code. |
2way | Shared Short Code. |
2way provisioning | Dedicated Short Code - up to 3 months, depending on the MNOs. Shared Short Code - 2 day to configure. |
Country regulations | To send SMS notifications (transactional, marketing, debt collectors, etc.), you must collect end users opt ins. Debt collectors and marketing content restrictions imposed by CRC (Telecommunications Regulator) from 8:00 AM until 9:00 PM. Opt-ins are required. |
Country restrictions | NLI is not supported. Clients must have opt ins from their end user to send political content. Every political message must contain a Spanish version of „paid political ad“. |
Country recommendations | Short code can be removed by the regulator if they are not being used. |
|
MCC | 654 |
Dialing code | 269 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restriction apply to sending traffic to Comoros. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 629 |
Dialing code | 242 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions apply to sending traffic to Congo. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic alpha sender allowed. Numeric and generics senders might get blocked on some networks. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 548 |
Dialing code | 682 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Since Mitto is the exclusive partner of Vodafone Cook Islands, all accounts would have to terminate through the Mitto connection. |
Service provisioning | 1-3 days for default setup |
Sender availability | Alpha, VLN , SC , dynamic. |
Sender provisioning | Not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Opt in is required for marketing messages. |
Country restrictions | Spam, political, religious or adult content are strictly prohibited. |
Country recommendations | No specific country recommendations. |
|
MCC | 712 |
Dialing code | 506 |
Number portability | Yes |
Concatenated message | Standard. |
Service restrictions | There is local/international traffic separation within the country. International traffic is more expensive. All traffic is considered international, by default. |
Service provisioning | For local traffic, provisioning may take up to 3 days. |
Sender availability | Shared Virtual Long Number (shared and dedicated) |
Sender provisioning | Shared VLN available immediately after the route configuration is done. |
2way | Available for local traffic. Shared and dedicated Virtual Long Numbers. |
2way provisioning | 1-2 days for shared VLN, and up to 1 month for dedicated VLN. |
Country regulations | Traffic is segmented based on origin. If messages are sent from within Costa Rica, they will be considered local. |
Country restrictions | Gambling, political, adult content, and MNO promotions for other MNOs are restricted in Costa Rica. Promotional messages can be sent from 8 AM to 8 PM, Costa Rica time. |
Country recommendations | If you are planning to send local traffic, contact your dedicated Account Manager or Infobip Support to confirm whether this traffic is considered local. |
|
MCC | 612 |
Dialing code | 225 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Segregation by traffic type. If you plan to send both promotional and transactional content, you cannot use the same sender for both. |
Service provisioning | Sender provisioning should be available within 5 days. |
Sender availability | Traffic can be delivered with Alphanumeric senders and Short Codes (the latter is available under certain conditions with provisioning ranging from 3 to 6 months). |
Sender provisioning | Sender provisioning should be available within 5 days. |
2way | Short Code |
2way provisioning | To set up Short Codes, you need to have a local entity established. Procurement can take up to 6 months provisioning time. |
Country regulations | Traffic segregation is implemented on certain networks. Before you start sending any content towards the Ivory Coast for the first time, contact your dedicated Account Manager. |
Country restrictions | Alcohol, tobacco, and religious traffic is forbidden. Termination of gambling traffic is allowed. No DND, no opt outs nor ASTW. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 219 |
Dialing code | 385 |
Number portability | Yes |
Concatenated message | Standard, concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. The timing could also depend on the supplier. |
Sender availability | Alphanumeric, Short Codes, Virtual Long Numbers. Generic sender allowed. |
Sender provisioning | The average sender registration process time depends solely on network providers and it can take up to 14 days. |
2way | Short Code |
2way provisioning | The setup can take up to 30 days. |
Country regulations | No specific regulations. |
Country restrictions | No specific restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 368 |
Dialing code | 53 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is required. |
Service provisioning | Immediate availability with a generic alphanumeric sender. |
Sender availability | Alphanumeric - generic by default, can be registered. |
Sender provisioning | 1-2 weeks to register a new alphanumeric sender. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | Gambling, political and adult content is forbidden. |
Country recommendations | Contact your dedicated Account Manager or Infobip Support for more information about default senders and sender registration. |
|
MCC | 362 |
Dialing code | 599 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | Immediate availability after account and route configuration is done. |
Sender availability | Alpha |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | Gambling, political, adult content and MNO promotions for other MNOs is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 280 |
Dialing code | 357 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code |
Sender provisioning | Sender registration can take up to 3 days. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 230 |
Dialing code | 420 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Short Code Generic sender is allowed. |
Sender provisioning | The average sender registration process time depends solely on network providers and can take up to 1 month. |
2way | Virtual Long Number |
2way provisioning | The setup can take between 2-3 days. |
Country regulations | Promo messages need to have OPT OUT/IN text: "OS" at the beginning meaning "Obchodni Sdeleni" = promo message; "Zrus/cancel" at the end meaning cancel + opt out number (example "OS: promo message STOP na 420xxx). |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 630 |
Dialing code | 243 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | There's traffic differentiation based on origin on certain networks. Sender registration is required for traffic with local origin (for major networks). Before you start sending any content towards Democratic Republic of the Congo for the first time, contact your dedicated Account Manager or Infobip Support. |
Service provisioning | Depending on the traffic origin and operator, service provisioning might take from 1 day, up to 1 week. |
Sender availability | Local traffic registration is required on the major networks. Maximum length is 11 characters with no special characters, numbers are not allowed. |
Sender provisioning | The average sender registration process time depends solely on network providers and can take up to 1 week. |
2way | No two-way services are available for local traffic only and only through Short Code. Other details available upon request. |
2way provisioning | Reach out to your dedicated Account Manager or Infobip Support for more information. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Before you start sending local-origin traffic to the Democratic Republic of the Congo, register you senders to avoid failing traffic. For additional info, contact Infobip Support or your dedicated Account Manager. |
|
MCC | 238 |
Dialing code | 45 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions when sending traffic towards Denmark. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | Alphanumeric, Short Codes, and Virtual Long Numbers. Generic senders are not allowed. |
Sender provisioning | Registration can take up to 2 days. |
2way | Virtual Long Numbers and Short Codes |
2way provisioning | Between 1-2 working days. |
Country regulations | Strict regulation regarding spam and gambling traffic. Opt-in list must be available on Operator's demand, opt-out option must be within the message. |
Country restrictions | General anti spam rules apply. Gambling and betting traffic is allowed with approval from Danish Gambling Authority only. |
Country recommendations | Denmark is a strictly regulated iGaming market, explicit gambling communication, should be supported by local license issued by Danske Spil (danskespil.dk). Before sending any traffic to customers and end users, get opt-in consent from each end user. Opt-in info needs to be available upon request. |
|
MCC | 638 |
Dialing code | 253 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions apply to sending traffic to Djibouti. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha sender allowed. Numeric senders might get blocked. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 366 |
Dialing code | |
Number portability | No |
Concatenated message | Standard. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately |
Sender availability | Dynamic sender |
Sender provisioning | Available immediately after the account is set up. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 370 |
Dialing code | |
Number portability | Yes |
Concatenated message | Concatenated messages supported. |
Service restrictions | Before you start sending messages towards the Dominican Republic, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | 1 day to configure default account setup. More if it's a specific setup (depending on the client's needs). |
Sender availability | Alphanumeric, Virtual Long Numbers and Short Code |
Sender provisioning | |
2way | It may be available. Short Code. |
2way provisioning | Contact your Account Manager or Infobip Support to check the availability for two-way solutions. It might take up to 3 months to provision a Short Code. |
Country regulations | No specific country regulations. |
Country restrictions | Gambling, political and adult content are restricted. |
Country recommendations | No specific country recommendations. |
|
MCC | 740 |
Dialing code | 593 |
Number portability | Yes |
Concatenated message | Concatenated messages supported. |
Service restrictions | There is local/international and promo/transactional traffic separation within the country. Template registration is needed for Claro. Contact your dedicated Account Manager or Infobip Support for more details. All traffic will be considered international, by default. |
Service provisioning | Default setup is available immediately. Additional takes 1-2 weeks depending on the exact configuration and template registration. |
Sender availability | Short Codes (dedicated and shared) |
Sender provisioning | Dedicated Short Codes are requested directly from the operator and there are two types: Gold - easy to remember. Example: 444, 555, etc. Regular - not easy to remember, 1439,5297, etc. |
2way | Available as dedicated Short Code. |
2way provisioning | Usually takes 1-2 months. |
Country regulations | Whitelisting and template registration are needed on Claro for all marketing traffic. Only template registration for transactional traffic. Marketing and promotional traffic Template Registration requires: - Templates (they should comply with the requirements from the MNO): - Identifying name of the company and sender of the messages should be visible over the templates. - Indicate the dynamic variables with following format: {DYNAMIC VARIABLE} - Company name - Estimated monthly traffic volume - Opt-in case described and opt-out case as well. They should have this (is mandatory). - List of phone numbers (only the numbers) of the end users that opted in the campaign - In case the campaign is done with an opt-in method of Keywords, where end users opt in themselves, then the list of phone numbers is not needed Transactional traffic Template Registration requires: - Templates (they should comply with the requirements from the MNO): - Identifying name of the company and sender of the messages should be visible over the templates. - Indicate the dynamic variables with following format: {DYNAMIC VARIABLE} - Company name - Estimated monthly traffic volume Marketing content must have opt-out option. Promotional messages have an ASTW from Monday to Friday 9 AM to 6 PM and Saturday 9 AM to 12 PM (needs aproval by e-mail). Each message can't be sent to an end-user more than once a day. |
Country restrictions | Gambling, political and adult content is restricted. |
Country recommendations | Before sending any traffic, Contact your Account Manager or Infobip Support to assess what category (local/international and transactional/promotional) your content falls into. Make sure you have message templates ready for registration to make that process faster. |
|
MCC | 602 |
Dialing code | 20 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is required with proper documentation. Before you start sending traffic to Egypt, contact your dedicated Account Manager or Infobip Support for them to set up this specific route for you. |
Service provisioning | Depends on sender provisioning time (depending on the network). |
Sender availability | Alpha senders supported with registration. Numeric senders are not supported on all networks in Egypt. |
Sender provisioning | Usually 7-15 days for local SMS traffic (local documents are need). 1-2 days for international SMS traffic. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Egypt MNOs divide traffic into local and international SMS traffic. OTP traffic is not allowed on local connections. Therefore OTP traffic should be routed over international connections. |
Country restrictions | No specific restrictions. |
Country recommendations | Before you send any kind of traffic (local or international) towards and from Egypt, contact Infobip support or your dedicated Account Manager. |
|
MCC | 706 |
Dialing code | 503 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Local/international separation present in Claro, international route is the default. |
Service provisioning | Default route available immediately, specific route adjustments might take up to 2 days. |
Sender availability | Alphanumeric - for international traffic in Claro Dynamic - available in Digicel and Tigo VLN - for local traffic in Claro and all traffic in Movistar |
Sender provisioning | Sender registration for Claro can take up to 2 weeks. |
2way | Available two-way setup: Virtual Long Number. MO or MT initiated. |
2way provisioning | It can take up to 2 months. |
Country regulations | Marketing traffic not allowed for two-way traffic. |
Country restrictions | No specific country restrictions. |
Country recommendations | There are monthly costs for two-way service. For these details, contact your dedicated Account Manager of Infobip Support before you start the provisioning process. |
|
MCC | 627 |
Dialing code | 240 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | There are no specific regulations to A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 657 |
Dialing code | 291 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restriction apply to sending traffic to Eritrea. |
Service provisioning | Service provisioning should be available within a day. Prior sender registration is not needed. |
Sender availability | Dynamic alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 248 |
Dialing code | 372 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions for sending traffic towards Estonia. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | Alphanumeric, Short Codes, Virtual Long Numbers, and Dynamic. Generic senders are not allowed. |
Sender provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
2way | Virtual Long Numbers |
2way provisioning | Between 1-2 days. |
Country regulations | No specific regulations. Opt-in info must be available on operator's demand, opt-out option must be within each message. |
Country restrictions | General anti spam restrictions. |
Country recommendations | Before sending any traffic to customers and end users, get opt-in consent from each end user. Especially when sending marketing content. |
|
MCC | 653 |
Dialing code | 268 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | Sender registration is required. |
Sender availability | Sender registration is required, alpha and numeric senders allowed. |
Sender provisioning | Depending on the operator, service provisioning might take from 10 days, up to 30 days. |
2way | Available, currently for local clients only. Short Codes (MTN only). |
2way provisioning | Provisioning time for MTN can take up to 30 days to complete. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | Political, adult, gambling (sender names or content) is not allowed. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 636 |
Dialing code | 251 |
Number portability | No |
Concatenated message | Standard. |
Service restrictions | No specific service restrictions apply to sending traffic to Ethiopia. |
Service provisioning | Sender registration is needed. Estimated time to provision a new sender is 2 working days. |
Sender availability | Alphanumeric |
Sender provisioning | Up to 2 working days. |
2way | Yes. Short Codes. |
2way provisioning | Yes. |
Country regulations | There's traffic segmentation. To send local traffic, the business has to be registered in the country. |
Country restrictions | Local banking and promotional traffic are forbidden. Promotional messages are not allowed.Local banking traffic is not allowed. SPAM, fraud, etc. is forbidden. |
Country recommendations | |
|
MCC | 750 |
Dialing code | 500 |
Number portability | No |
Concatenated message | Standard. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 288 |
Dialing code | 298 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | / |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 542 |
Dialing code | 679 |
Number portability | No |
Concatenated message | Long SMS is supported. |
Service restrictions | Before you start sending messages towards Fiji, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | 1 day to configure the default account setup, more if it's a specific setup (depending on the client's needs). |
Sender availability | Alpha, alphanumeric, numeric. |
Sender provisioning | Sender registration is not required but there will be some forbidden senders which you are not allowed to use. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No international/local and promotional/transactional traffic type separation. Opt in is required for marketing messages. |
Country restrictions | Spam, political, religious, and adult content is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 244 |
Dialing code | 358 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | / |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | - Alpha - Virtual Long Number - Short Code |
Sender provisioning | No sender registration needed. |
2way | Available as Virtual Long Numbers and Short Codes. |
2way provisioning | For VLN is takes 2-4 days and up to 3 weeks for SC. |
Country regulations | Opt-in info must be available on operator's demand, opt-out option must be inserted within the message. |
Country restrictions | General anti spam restrictions. |
Country recommendations | Before sending any traffic to customers and end users, get opt-in consent from each end user. Especially when sending marketing content. |
|
MCC | 208 |
Dialing code | 33 |
Number portability | Yes |
Concatenated message | Standard, concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup, more if it's a specific setup (it could also depend on the supplier). |
Sender availability | Dynamic alpha (except on NRJ Mobile), Short Code, and Virtual Long Number. |
Sender provisioning | No sender registration needed. |
2way | Available two-way setup: - Virtual Long Number - Short Code (dedicated/shared) |
2way provisioning | VLN and shared SC can be ready in a day or two. Dedicated SC setup can take up to 4 months (because the number needs to be registered on all networks and special gateway should be created on each network). |
Country regulations | In France, you are not allowed to send marketing traffic: on Sundays, during French holidays, and between 10 PM and 8 AM on other days. Marketing traffic must have an opt-out option within a text message. The opt-out option will be added automatically to all marketing messages, if not already done so by the client. |
Country restrictions | There's a differentiation between promotional, transactional traffic, and ASTW. Adult and Gambling traffic is forbidden. All promo messages must have an opt-out option. All connections allow alpha senders, except NRJ mobile (SC only). |
Country recommendations | No specific country recommendations. |
|
MCC | 340 / 742 |
Dialing code | 594 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 547 |
Dialing code | 689 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Before you start sending messages towards French Polynesia, contact your dedicated Account Manager because of specific regulations. |
Service provisioning | 1-3 days for the default setup. |
Sender availability | Alpha, VLN , SC , dynamic. |
Sender provisioning | Not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Opt ins are required for marketing messages. |
Country restrictions | Spam, political, religious, and adult content is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 628 |
Dialing code | 241 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha sender allowed. Numeric senders might get blocked on some networks. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | There are no specific regulations to A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 607 |
Dialing code | 220 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | There are no specific regulations to A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 282 |
Dialing code | 955 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration not required. Alphanumeric dynamic. |
Service provisioning | 3 days to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Dynamic |
Sender provisioning | Information not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Off net is allowed. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 262 |
Dialing code | 49 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. The timing could also depend on the supplier. |
Sender availability | - Alpha - Short Codes - Virtual Long Numbers - Dynamic |
Sender provisioning | No sender registration needed. |
2way | Available as Virtual Long Number. |
2way provisioning | Provisioning can take up to 2 weeks. |
Country regulations | No specific regulations. |
Country restrictions | Gambling traffic is strictly forbidden in Germany, especially without a local gambling license. No special regulations for promotional traffic. |
Country recommendations | No specific country restrictions. |
|
MCC | 620 |
Dialing code | 233 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | If you are planning to terminate to Ghana networks, contact your dedicated Account Manager to set up a specific route for you. Sender registration is needed for local traffic. |
Service provisioning | 1 day to configure the default account setup + sender registration if needed (local traffic) |
Sender availability | Alpha, Short Code |
Sender provisioning | The average sender registration process completion time depends solely on network providers and can take up to 48h (weekends not included). |
2way | Available 2-way setup: - USSD - Short Code Standard and zero-rated billing for two-way Short Codes. Reverse billing for USSD codes. |
2way provisioning | The official „time to market“ is 7 days after all SCs fees are paid, but usually takes up to 2 months. Not applicable for international traffic. |
Country regulations | The SMS designed to promote, directly or indirectly, goods, services, commercial images of people pursuing a commercial activity or exercising a regulated profession (such as dentists, accountants, lawyers) is forbidden. Unsolicited promotional messages are not allowed. DND is handled on the MNO side. |
Country restrictions | Gambling traffic is allowed. No specific regulations apply to promo messages, but network MTN has a DND service which blocks messages froma a specific shortcode. This is not mandated by regulator, but applied at MNO's discretion. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 266 |
Dialing code | 350 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Longer Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 202 |
Dialing code | 30 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | Dynamic alphanumeric and Virtual Long Numbers |
Sender provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
2way | Virtual Long Numbers and Short Codes |
2way provisioning | The setup can take up to 4 weeks, depending on the provider. |
Country regulations | No specific country regulations. |
Country restrictions | Max. length for numeric senders is 11 digits (numbers longer than that will be cut). Allowed characters in the Sender ID field are: a-z, A-Z, 0-9 . (Full Stop),Space, - (dash). All other characters will be replaced (NULL). |
Country recommendations | No specific country recommendations. |
|
MCC | 290 |
Dialing code | 299 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | / |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 352 |
Dialing code | 1473 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 340 |
Dialing code | 590 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 704 |
Dialing code | 502 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Traffic is segmented based on origin. International traffic is more expensive. Before you start sending any local traffic, contact your dedicated Account Manager or Infobip Support. |
Service provisioning | Immediately after the account and route configuration is done. |
Sender availability | Shared Long Numeric |
Sender provisioning | Shared numbers are immediately available after account and route setup. |
2way | Shared or dedicated Virtual Long Number (local) and Short Code (international). |
2way provisioning | 1-2 days for shared Virtual Long Number and 1-2 months for dedicated Virtual Long Number or Short Code. |
Country regulations | You can send messages from 8 AM to 8 PM local time. |
Country restrictions | Gambling, political, adult content, and MNO promotions for other MNOs is restricted. |
Country recommendations | If you plan to send local traffic (company has headquarters in Guatemala), contact your dedicated Account Manager or Infobip Support ensure your traffic is compliant. |
|
MCC | 234 |
Dialing code | 44 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | Virtual Long Number |
2way provisioning | It can take 2-3 days. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 611 |
Dialing code | 224 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha sender allowed. Numeric senders might get blocked on some networks |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | There are no specific regulations to A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 632 |
Dialing code | 245 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions apply to sending traffic to Guinea-Bissau. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 738 |
Dialing code | 592 |
Number portability | No |
Concatenated message | Standard. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 372 |
Dialing code | 509 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Only generic alphanumeric senders supported without registration towards NATCOM. |
Service provisioning | Available immediately. |
Sender availability | Alphanumeric |
Sender provisioning | Registration is needed to NATCOM, dynamic otherwise. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | Gambling, political and adult content is restricted. |
Country recommendations | Contact Infobip Support or your dedicated Account Manager for more information about sender registration. |
|
MCC | 708 |
Dialing code | 504 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | There is a separation between local and international traffic with a difference in supported sender types - local VLN for local traffic and alphanumeric for international. |
Service provisioning | Available immediately. Additional sender registration might be required for international traffic to Claro. |
Sender availability | International traffic - Alphanumeric Local traffic - VLN |
Sender provisioning | Sender registration for international traffic to Claro might take up to 1 week. |
2way | Available set up: VLN (MO and MT initiated) |
2way provisioning | Two-way provisioning might take up to 2 months. |
Country regulations | No specific country regulations. |
Country restrictions | Gambling, political and adult content is restricted. |
Country recommendations | Contact Infobip Support or your dedicated Account Manager if you plan to send local traffic just to confirm whether it qualifies as local. For international traffic, check whether your sender needs to be registered. Note that there are monthly costs for two-way messaging. Check these details with your Account Manager before starting the provisioning process. |
|
MCC | 454 |
Dialing code | 852 |
Number portability | Yes |
Concatenated message | Standard for GSM, 70 for Unicode, concatenated messages supported. |
Service restrictions | If you are planning to terminate messages to Hong for the first time, get in touch with your Account Manager due to different sender regulations between many networks. |
Service provisioning | 1 - 3 days. |
Sender availability | Senders on most networks will be manipulated into numeric without registration. Alpha is available with registration. |
Sender provisioning | 2 weeks. |
2way | Available as Virtual Long Number. |
2way provisioning | Up to 2 weeks. |
Country regulations | Message template and senders should be provided to your Account Manager to ensure best available solutions are chosen in line with multiple available and per network regulations. There is a Do Not Call (DNC) list in Hong Kong. Your contact number should be included in the main body of the message. The message should also include a phone number (a Hong Kong number if sending to local numbers) allowing the user to unsubscribe. Messages to DND numbers will be sent as best effort service. |
Country restrictions | Chinese symbols are not accepted as part of sender name ID. |
Country recommendations | No specific country recommendations. |
|
MCC | 216 |
Dialing code | 36 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Numeric |
Sender provisioning | No sender registration needed. |
2way | Virtual Long Number |
2way provisioning | The setup can take up to 1 week. |
Country regulations | Alpha sender will be delivered as local numeric sender as per market regulation. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 274 |
Dialing code | 354 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | / |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 404 /405 / 406 |
Dialing code | 91 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Entities must be DLT compliant before you can sendtraffic locally. Gambling and cryptocurrency traffic forbidden. |
Service provisioning | Usually it takes 1 day to set up international route set up. |
Sender availability | For local traffic, ALPHA for transactional traffic, numeric for promo traffic. For international, all senders manipulated into Short Code. |
Sender provisioning | Local sender registration only, covered in the Country regulation. The sender must be registered with the local MNO (DLT provider). Besides the sender, Principal Entity and Content template also need to be registered before you can start sending the traffic. No sender registration needed for international traffic. |
2way | Tool free Short Code. There's an option for a Virtual Long Number to which end users can reply in a two-way communication. |
2way provisioning | It takes between 2-3 weeks. |
Country regulations | Local regulation additional inputs: transactional traffic alpha senders, promo traffic numeric senders. Transactional senders to be separated more strictly to OTP, transactional, service implicit, and service explicit. Delivery reports are provided for promotional traffic. International: No promo messages allowed over international gateway. Local traffic: promo messages are sent with a 6 digit numeric number. Delivery reports are provided for promotional traffic. ASTW for promo is 10 AM and 9 AM. International: No promo messages allowed over the international connections.. |
Country restrictions | Gambling and cryptocurrency traffic is forbidden. |
Country recommendations | Before you apply for the DLT registration, please ensure that your company fits into the parameters of a local entity (local office, local servers for SMS, etc.). For additional info, please contact dedicated Account Manager. |
|
MCC | 510 |
Dialing code | 62 |
Number portability | No |
Concatenated message | Concatenated messages are not guaranteed to be delivered to all networks. The recommendation is to limit message to one singular message. Usually because of the handset limitation. |
Service restrictions | Sender registration is required. Documentation depends on traffic origin and network. Before you start sending messages towards Indonesia, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | Setup depends on sender provisioning time (different on each network). |
Sender availability | Alpha senders only. Sender should be brand-related senders, generic senders are mainly not allowed. |
Sender provisioning | The average sender registration process completion time depends solely on network providers. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Indonesian message traffic is separated into local and international. Local traffic has further separation into OTP and notification. Opt-out and ASTW are not implemented. DND is not enabled. Local promotional messages have specific routing set internally. |
Country restrictions | Gambling, religious, adult, and racial content is prohibited by law. |
Country recommendations | Maximum sender length is 11 characters for all operators. To have optimal routing and to secure delivery to all networks, sender registration is necessary. Used sender should clearly indicate the brand/company to avoid interruption of service. |
Sender Availability DetailsTELKOMSEL XL 3 (PT Hutchison CP Telecommunications) International clients are not required to register senders. Avoid special characters in sender for this network as they might be displayed incorrectly on the handset, although " ", "_" and "-" are supported. Special characters in the message body are fully supported though. INDOSAT OOREDOO |
MCC | 418 |
Dialing code | 964 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is required only on Asiacell (Ooredoo Group), while it is not required on other network providers. There are few specific requirements that need to be fulfilled to register senders. Company HQ must be in Iraq to be considered domestic and there is no specific documentation needed nor are there specific sender name restrictions. International SMS termination towards Iraq does not require sender registrations, they are dynamic. |
Service provisioning | Setup depends on sender provisioning time (depending on the network). |
Sender availability | Alpha senders only. No specific sender name restrictions. |
Sender provisioning | For local SMS traffic on Asiacell Network, usually around 5-7 days. |
2way | No specific regulations for A2P messaging. |
2way provisioning | / |
Country regulations | Generally A2P SMS traffic is divided on local and international only for Asiacell and there is no traffic separation of any kind for other networks. |
Country restrictions | Gambling, betting as well as SPAM, loan traffic, Crypto, Forex and adult content is likely to be blocked by the Iraq operators. No specific restrictions for promo SMS traffic. |
Country recommendations | No specific recommendations. |
|
MCC | 272 |
Dialing code | 353 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions when sending traffic towards Ireland. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | Virtual Long Numbers and Short Codes |
2way provisioning | Up to 8 weeks. |
Country regulations | There is a set country level sender ID manipulation replacing the country prefix 353 with 0. This affects all accounts. All marketing traffic should have opt ins and opt-out option within the message. |
Country restrictions | No special restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 234 |
Dialing code | 44 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | Virtual Long Number |
2way provisioning | The setup can take 2-3 days |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 425 |
Dialing code | 972 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | / |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | Available as Virtual Long Number. |
2way provisioning | It can take up to 1 week. |
Country regulations | Local VLNs are forbidden. Only whitelisted local VLN can be used. |
Country restrictions | Gambling, political, and religious content is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 222 |
Dialing code | 39 |
Number portability | Yes |
Concatenated message | Standard, concatenated messages supported. |
Service restrictions | No specific restrictions for sending traffic towards Italy. |
Service provisioning | 1 day to configure the default account setup, more if it's a specific setup. |
Sender availability | - Alpha - Virtual Long Number Generic senders are not allowed. |
Sender provisioning | Sender registration process time can take up to 7 days. |
2way | Virtual Long Numbers |
2way provisioning | Between 2-3 working days. |
Country regulations | Using generic senders is forbidden. Opt-in is not mandatory. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 338 |
Dialing code | 1658 |
Number portability | Yes |
Concatenated message | Standard. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately after the account is set up. |
2way | Available set up: dedicated Virtual Long Number |
2way provisioning | Two-way provisioning can take up to 2 months. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 440 |
Dialing code | 81 |
Number portability | Yes |
Concatenated message | Long SMS is supported. |
Service restrictions | Before you send any kind of traffic towards Japan, contact Infobip Support or your dedicated Account Manager to set up this specific route for you. |
Service provisioning | 1 day to configure default account setup, more if it's a specific setup (depending on the client's needs) |
Sender availability | Alpha, alphanumeric, numeric. |
Sender provisioning | Sender registration is not required but there will be some forbidden senders on each network which are not allowed to use. |
2way | Available two-way setup: VLN only (numbers can be used via Softbank, NTT Docomo and au(KDDI) |
2way provisioning | 3-4 weeks for order + time for setup on our side and order form should be filled by Account Managers. |
Country regulations | No international/local and promotional/transactional traffic type separation. Client belongs to financial sector, traffic is only allowed between 7:00 AM to 8:00 PM |
Country restrictions | Gambling traffic is prohibited by law in Japan. No fraud or threat contents are allowed. Promotional messages need user opt-ins. |
Country recommendations | Docomo supports only alpha sender and international numeric senders. Local numeric and short codes will be manipulated by MNO to alpha sender "Reject". KDDI supports only local numeric and alpha senders. SoftBank supports alpha senders and international numeric. Local numeric senders and short codes will be manipulated to a number +44 xxxx xxxx. |
|
MCC | 234 |
Dialing code | 44 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | Virtual Long Number |
2way provisioning | The setup can take 2-3 days. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 416 |
Dialing code | 962 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration required. Needed documentation depends on the traffic origin and network. Before you start sending traffic towards Jordan, contact your dedicated Account Manager or Infobip Support to set up this specific route for you. |
Service provisioning | Depends on sender provisioning time (depending on the network). |
Sender availability | Alpha, alphanumeric with registration. |
Sender provisioning | For local SMS traffic, up to 3 days. For international SMS traffic, up to 2 days (only for Zain Jordan Network). |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | General regulation: A2P SMS traffic is divided into local and international, and transactional and promotional. Allowed Send Time for promotional traffic: 7 AM to 9 PM local time. You can send only one advertising message per day per and brand is allowed for individual end user. Sender for promotional SMS termination needs to have the "ADV" prefix |
Country restrictions | Gambling, betting as well as SPAM, loan traffic, crypto, Forex, and adult content is likely to be blocked by the operators. |
Country recommendations | No specific recommendations. |
|
MCC | 401 |
Dialing code | 7 |
Number portability | Yes |
Concatenated message | Standard |
Service restrictions | Traffic is split based on origination on all networks. T2 and Alter have an additional split on transactional, service, and advertising traffic. |
Service provisioning | Sender registration is required. |
Sender availability | - Alpha - Short Codes - some MNOs (generics) |
Sender provisioning | The average sender registration process completion time depends solely on network providers and exceeds 24 hours. |
2way | Available for local traffic as Short Code. Not available for international traffic. |
2way provisioning | Setup can take around 1 month. Available for local entities only. |
Country regulations | Night time restrictions. Opt-ins are mandatory. ASTW implemented. ASTW from 9:00 AM to 09:00 PM (set on local connections). |
Country restrictions | Sender provisioning. |
Country recommendations | Only registered senders are allowed. Note that there's a separation into local and international traffic. International traffic is forbidden on local connections due to big fines. Get the opt-in consent from each end user before sending any traffic to them, particular for marketing or other non-essential communications. |
|
MCC | 639 |
Dialing code | 254 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | There's traffic differentiation based on origin (local or international). For sending local or international traffic, you need to register and file proper documentation. Note that there are setup and monthly fees for each registered sender. If you send both promotional and transactional content, you cannot use the same sender. Before you start sending traffic towards Kenya, contact Infobip support or your dedicated Account Manager. |
Service provisioning | Depending on the traffic origin and operator, service provisioning might take from 1 day up to 1 week. |
Sender availability | Local traffic registration is required on all networks. Maximum length of 11 characters including special characters, numbers are not allowed. You need an authorization letter. The sender name needs to match the name of the company/person (initials allowed). Otherwise you need a brand/trademark certificate. There are special requirements for political, betting and natural person/private person name senders (notarized ID required). For international traffic, you need a sender ID registration. The authorization letter might be required as well. Operator's registration fees apply. |
Sender provisioning | The average sender registration process time depends solely on network providers and can take up to 1 week. |
2way | Standard, zero rated and premium |
2way provisioning | Local entity is required for the setup of Short Codes. It can take up to 2 weeks provisioning time |
Country regulations | A2P messaging is differentiated based on its origin (local or international). Special rates apply for international traffic. Marketing traffic is allowed between 8:00 AM - 6:00 PM only. Generic sender IDs are forbidden. Gaming and political traffic require additional attention and approvals from operators. Necessary DND register (enables subscribers to opt out form receiving any kind of promotional content) for promotional messages. Necessary "Allowed send time window" which prohibits sending promotional content between 8:00 PM to 6:00 AM. Note that promotional messages have to have an opt out so subscribers can limit receiving promotional content. Because of this, the length of a single SMS is reduced to 150 characters (rather than the default 160). This means additional charges will apply if the dispatched SMS is longer than 150 characters. There's a DND register set up for promotional message types.This DND register enables subscribers to opt out form receiving any kind of promotional content. There is also an "Allowed send time window" which prohibits sending promotional content from 8 PM to 6 AM. For Safaricom, each client will be required to confirm they have validated databases and that subscriber consent has duly been obtained prior to sending targeted promotional messages by submitting either of the following: - Sign up forms with confirmation to receive promo traffic - App with Opt in/out capability - Consent of terms of conditions with clause to receipt of promotional content |
Country restrictions | Gambling traffic is allowed. However, before sending such traffic, you are required to file certain paperwork. Sending promotional messages to subscribers who opted out is forbidden. The form needs to be signed and stamped. |
Country recommendations | Before sending traffic to Kenya, please acquire all the necessary documentation to speed up registrations and waiting times. For additional information, contact Infobip support or your dedicated Account Manager. |
|
MCC | 221 |
Dialing code | 383 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | FTEU Short Code |
2way provisioning | Information not available. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 419 |
Dialing code | 965 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is required for all networks. Generic senders are not allowed. There are few specific requirements that need to be fulfilled in order to register senders. To register sender as local, company HQ must be in Kuwait to be considered domestic. |
Service provisioning | Setup depends on sender provisioning time (depending on the network). Prior to sending traffic towards Kuwait, contact your dedicated Account Manager or Infobip Support. |
Sender availability | Alpha (registered, not dynamic) |
Sender provisioning | Sender registration is mandatory. The average sender registration process time depends solely on network providers. Usually lasts up to 7 days. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | A2P SMS traffic is divided into local and international. (Only companies with HQ in Kuwait are considered as local companies.) Sender registration is mandatory for both local and international traffic. Different senders need to be used for different types of traffic (transactional/promotional). |
Country restrictions | Gambling, betting as well as SPAM, loan traffic, Crypto, Forex, adult and political content is likely to be blocked by the Kuwait operators. No specific restrictions for promo SMS termination. |
Country recommendations | Before you send any traffic towards Kuwait, acquire all the necessary documentation to speed up registration and waiting time. For more details, contact Infobip Support or your dedicated Account Manager. |
|
MCC | 437 |
Dialing code | 996 |
Number portability | No |
Concatenated message | Standard |
Service restrictions | No sender registration is required for international senders. |
Service provisioning | No sender registration is required for international senders. |
Sender availability | Alphanumeric |
Sender provisioning | The average sender registration process time depends solely on network providers and exceeds 24 hours. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Opt ins are mandatory. Messages must comply with the norms of the current legislation of the Kyrgyz Republic. Night time restrictions - SMS which haven't been requested by subscribers from 11:00 PM to 8:00 AM or 10:00 PM to 9:00 AM (this depends on MNO) are forbidden. |
Country restrictions | Night time restrictions. SPAM and fraud is forbidden. Messages degrading human dignity, propagandizing violence, racial and inter-ethnic enmity, violating public security, undermining the foundations of the constitutional order, state security and the security of mankind are forbidden. |
Country recommendations | Traffic is divided into local and international traffic. Registration for local senders is mandatory. Get opt ins in the form of a consent from each user before you send any traffic towards them. |
|
MCC | 457 |
Dialing code | 856 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Before you start sending messages towards Lao People's Democratic Republic, contact your dedicated Account Manager. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (could depend on the supplier). |
Sender availability | Alpha, VLN , SC *Infobip usually uses VLN and Alpha |
Sender provisioning | Not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No international/local traffic separation. Unitel has separation between enterprise/OTT traffic. Opt ins are required for marketing messages. |
Country restrictions | Spam, political, religious, and adult content is strictly forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 247 |
Dialing code | 371 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | / |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | - Alpha - Short Codes - Virtual Long Numbers - Dynamic |
Sender provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
2way | Virtual Long Numbers |
2way provisioning | The setup can take 2-3 days. |
Country regulations | Generic senders are not allowed. Opt-in list must be available on Operator's demand, opt-out option must be within each message. |
Country restrictions | General anti spam rules apply. |
Country recommendations | No specific country recommendations. |
|
MCC | 415 |
Dialing code | 961 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. Local SMS termination is allowed only for local brands (registration is not mandatory, but can be asked for). |
Service provisioning | Immediately for international SMS termination. Can last up to 2 days for local SMS termination. |
Sender availability | Alpha senders allowed. |
Sender provisioning | Immediately, since GWs for all networks are full dynamic. For local senders, proof of local entity can be asked prior using service. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Traffic is divided into local and international. The company must have a local presence in Lebanon to be able to use local SMS connections. |
Country restrictions | No specific restrictions, but sometimes MNOs can request for the opt-out link to be added within promo messages. |
Country recommendations | Gambling, betting as well as SPAM, loan traffic, Crypto, Forex and adult, political or religious content is likely to be blocked by the Lebanese operators. |
|
MCC | 651 |
Dialing code | 266 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic alpha sender allowed. Numeric and generic senders might get blocked. |
Sender provisioning | Sender provisioning should be available within a day |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 618 |
Dialing code | 231 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions to sending traffic to Liberia. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 606 |
Dialing code | 218 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is a required for Al Madar Al Jadid network. You need documentation. Before you start sending any content towards Libya for the first time, contact your dedicated Account Manager so they can set up a specific route for you. |
Service provisioning | Setup depends on sender provisioning time. |
Sender availability | Alpha senders only. Generic & Numeric are not allowed. Numeric are being manipulated to InfoSMS for Libyana network. |
Sender provisioning | The average sender registration process time depends solely on network providers. For Al Madar network it usually lasts up to 5 days. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific regulations. |
Country restrictions | No specific restrictions. |
Country recommendations | No specific recommendations. |
|
MCC | 295 |
Dialing code | 423 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | / |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | / |
Sender provisioning | No sender registration needed. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 246 |
Dialing code | 370 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | / |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | Available as Virtual Long Number. |
2way provisioning | It can take 2-3 days. |
Country regulations | Opt-in list must be available on Operator's demand, opt-out option must be inserted in message text. Generic senders are not allowed. General anti spam rules apply. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 270 |
Dialing code | 352 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpho - Virtual Long Number - Short Code |
Sender provisioning | Sender registration can take up to 2 weeks. |
2way | Virtual Long Number and Short Code |
2way provisioning | The setup can take up to 2 weeks. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 455 |
Dialing code | 853 |
Number portability | Yes |
Concatenated message | Standard for GSM, 70 for Unicode, concatenated messages supported. |
Service restrictions | Before you start sending messages towards Macau contact your dedicated Account Manager because there are different sender regulations between networks. |
Service provisioning | 1 day to configure the default account setup, more if it's a specific setup (depending on the client's needs). |
Sender availability | Alpha, alphanumeric, numeric. |
Sender provisioning | Sender registration is not required. However, note there will be some forbidden senders on each network which you are not allowed to use. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No international/local and promotional/transactional traffic type separation. Opt in is required for marketing messages |
Country restrictions | No spam, political, religious or adult content. |
Country recommendations | No specific country recommendations. |
|
MCC | 646 |
Dialing code | 261 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions apply to sending traffic to Madagascar. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha sender allowed. Numeric senders might get blocked on some networks. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 650 |
Dialing code | 265 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | There's traffic differentiation based on origin. Sender registration is required. Businesses need to provide proper documentation for sending local-origin traffic. Before you start sending any content towards Malawi for the first time, contact your dedicated Account Manager or Infobip Support. |
Service provisioning | Service provisioning forlocal-origin traffic is up to 6 days. Since no prior registration of senders sending international-origin traffic is necessary, service provisioning should be available within a day. |
Sender availability | Alpha sender allowed. Numeric and generic senders will be blocked. |
Sender provisioning | Up to 6 days for traffic of local origin. For traffic of international origin, sender provisioning should be available within a day |
2way | Two-way services are available for local traffic only. Short Code setup available with Standard, Premium and Free to End Users billing models. |
2way provisioning | Estimated provisioning time is 3 months. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | Alcohol, tobacco, religious traffic is not allowed. Gambling traffic is allowed. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 502 |
Dialing code | 60 |
Number portability | Yes |
Concatenated message | Concatenated messages are supported for all networks except DiGi. |
Service restrictions | If you are planning to terminate messages to Malaysia for the first time, get in touch with your Infobip Account Manager so they can set up a specific route. |
Service provisioning | A few days to configure the default account setup, more if it is a specific setup. |
Sender availability | Short Codes |
Sender provisioning | Sender registration process time depends solely on network providers. |
2way | Available as Short Code (dedicated and shared). |
2way provisioning | Short Codes registration process can last up to 2 months (depends on the mobile network operator) with an applicable setup fee and monthly fee. Shared Short Code can be ready in a day or two. |
Country regulations | Malaysia telco regulator (MCMC) has mandated that blocking of SMS that contains a URL and telephone number must be implemented. This is effective on 5 June 2023. The client needs to whitelist the URL and/or Telephone Number for the message to be delivered. A penalty will be imposed if there are any fraud/ complaints from MCMC. Due to Malaysian network regulations, the string "RM0.00" is added at the beginning of the message text to indicate to the end user that the message is free of charge to receive. The length of a single SMS is 153 characters. Flash SMS is not supported. DND is not enabled. Opt-out and ASTW are not mandatory. |
Country restrictions | Spam, phishing, gambling, religious, adult, and racial content is strictly prohibited by law. All traffic must include company name/brand/identity in the SMS content, otherwise the sender faces a penalty imposed by the operator. |
Country recommendations | No specific country recommendations. |
|
MCC | 472 |
Dialing code | 960 |
Number portability | Yes |
Concatenated message | / |
Service restrictions | No specific restrictions. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Sender ID preregistration not required. Senders are dynamic and any acceptable alphanumeric term can be set. |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Get opt-in consent from each end-user before sending any communication to them, particularly for marketing or other non-essential communications. |
Country restrictions | Only communicate during an end-user’s daytime hours unless it is urgent. SMS campaigns should support HELP/STOP messages, and similar messages, in the end-user’s local language. Do not contact end-users on do-not-call or do-not-disturb registries. |
Country recommendations | No specific country recommendations. |
|
MCC | 610 |
Dialing code | 223 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | In Mali, there's traffic is differentiated by origin. To send local traffic, businesses must register. Before you start sending any content towards Mali for the first time, contact your dedicated Account Manager. |
Service provisioning | Service provisioning for traffic of local origin takes up to 1 week. There's no need to register senders if sending traffic international. Service provisioning should be available within a day. |
Sender availability | Alpha sender allowed. Numeric and generic senders will be blocked. |
Sender provisioning | The average sender registration process time depends solely on network providers and exceeds 24 hours. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | Gambling traffic is not allowed. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 278 |
Dialing code | 356 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | |
Sender provisioning | No sender registration needed. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 340 |
Dialing code | 596 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 609 |
Dialing code | 222 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restriction apply for sending traffic to Mauritania. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha sender allowed. Numeric senders might get blocked on some networks. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 617 |
Dialing code | 230 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | In Mauritius, there's traffic is differentiated by origin. Businesses must register and provide proper documentation before they can start sending local traffic. Before you start sending any traffic toward Mauritius, contact your Account Manager or Infobip Support. |
Service provisioning | Depending on the traffic origin and operator, service provisioning might take from 1 day, up to 1 week. |
Sender availability | Local traffic registration is required, numbers are not allowed. Proof of brand ownership or delegation letter is required. |
Sender provisioning | The average sender registration process time depends solely on network providers and can take up to 1 week. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 654 |
Dialing code | 262 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restriction apply to sending traffic to Mayotte. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 334 |
Dialing code | 52 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Short Codes (shared and dedicated) and alphanumeric senders. |
Sender provisioning | Shared SC available immediately, dedicated SC and alphanumeric senders can take 4-6 weeks. |
2way | Shared and dedicated Short Code. |
2way provisioning | Shared SC available immediately, dedicated SC can take 4-6 weeks. |
Country regulations | Promotional content allowed from 8 AM to 6 PM local time. |
Country restrictions | Adult, political, and religious content is forbidden. |
Country recommendations | MNOs only allow deliverability over Short Codes. Two-way campaigns need to have a brief approved by the operators. It is mandatory to collect user opt-ins to receive promotional content. |
|
MCC | 259 |
Dialing code | 373 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration not required. Alphanumeric dynamic. |
Service provisioning | 3 days to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Dynamic |
Sender provisioning | Information not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 212 |
Dialing code | 377 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 428 |
Dialing code | 976 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration not required. Alphanumeric dynamic. |
Service provisioning | 3 days to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Dynamic |
Sender provisioning | / |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 297 |
Dialing code | 382 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code Generic senders are not allowed. |
Sender provisioning | The average sender registration process time depends solely on network providers and it can take up to 5 days. |
2way | Short Code |
2way provisioning | The setup can take up to 1 month. |
Country regulations | ASTW is set for promo traffic as 8:00 AM to 20:00 PM only on working days (during nights and weekends no promo allowed), as per country regulation. There is a regulatory DND database in Montenegro and if the end user registered their number, no promo message will be delivered to their number. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 354 |
Dialing code | 1664 |
Number portability | No |
Concatenated message | Standard |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately after the account is set up. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 604 |
Dialing code | 212 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | There's traffic differentiation based on origin. Sender registration is required. As well as providing proper documentation for sending both traffic for local and international origin. Before you start sending any content towards Morocco for the first time, contact your dedicated Account Manager or Infobip Support. |
Service provisioning | Depending on the traffic origin and operator, service provisioning might take up to 2 weeks. |
Sender availability | Sender registration is required on all networks, maximum length 11 characters with no special characters, numbers and generic senders are not allowed and no spaces. |
Sender provisioning | Depending on the traffic origin, service provisioning might take up to 2 weeks. |
2way | Two-way services are available for local traffic only. Only premium Short Code available on demand. |
2way provisioning | Estimated provisioning time is 4 to 6 months |
Country regulations | No specific regulations for A2P messaging. ASTW is implemented so marketing traffic is allowed only from 10 AM to 8 PM hours every day. (9:00 to 19:00 UTC) |
Country restrictions | No specific restrictions. |
Country recommendations | Before you start sending local-origin traffic to the Morocco, register you senders to avoid failing traffic. For additional info, reach out to Infobip Support or your dedicated Account Managers. |
|
MCC | 643 |
Dialing code | 258 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is required. Before you start sending any content towards Mozambique for the first time, contact your dedicated Account Manager so they can set up a specific route for you. |
Service provisioning | Since sender registration is required and obtaining of sender, service provision depends on the time of sender provisioning. |
Sender availability | Alpha, numeric, Short Code |
Sender provisioning | Alpha - 20 days Numeric - up to 45 days Short Code - up to 45 days |
2way | Short Codes and alpha senders; depends on the network. |
2way provisioning | 3 months |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | Gambling traffic is allowed. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 414 |
Dialing code | 95 |
Number portability | No |
Concatenated message | Long SMS is supported. |
Service restrictions | Before you start sending messages towards Myanmar, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | 1 day to configure the default account setup, more if it's a specific setup (depending on the client's needs). |
Sender availability | Alpha, VLN, and SC. |
Sender provisioning | Between 2 and 15 working days. |
2way | Available as Virtual Long Number. |
2way provisioning | 10 days to order and 3 days to configure. |
Country regulations | No specific country regulations. |
Country restrictions | Gambling, political, tobacco, alcohol, religious, and adult content is forbidden. |
Country recommendations | Due to political instability in Myanmar, sender registration is required for all local and international traffic. |
|
MCC | 649 |
Dialing code | 264 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported |
Service restrictions | Sender registration is required and proper documentation for sending local and international traffic. Delegation letter is required with information about traffic type. Before you start sending any content towards Namibia for the first time, contact your dedicated Account Manager so they can set up a specific route for you. Have in mind that there are setup and monthly fees for each registered sender. |
Service provisioning | Depending on the operator, service provisioning might take up to 3 weeks. |
Sender availability | Alpha and numeric senders allowed. Maximum length 10 characters, no spaces allowed. |
Sender provisioning | The average sender registration process time depends solely on network providers and can take up to 3 weeks. |
2way | Short Code (Standard and Premium) |
2way provisioning | Provisioning time is up to 1 month. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 429 |
Dialing code | 977 |
Number portability | Yes |
Concatenated message | Concatenated messages supported. |
Service restrictions | Sender registration is needed. Alpha sender allowed. |
Service provisioning | Usually it takes 7-15 days to register senders for international traffic. |
Sender availability | - Alpha - Virtual Long Number - Short Code |
Sender provisioning | Usually it takes 7-15 days to register senders for international traffic. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | For marketing or promotional contents, make sure that you have the consent data from the mobile subscriber opting in to receive these contents. Only communicate during an end user's daytime hours unless it is urgent. SMS campaigns should have HELP/STOP messages, in the end user's local language. Do not contact end users on do-not-call or do-not-disturb registries. |
Country restrictions | Messages containing social invites are not allowed. |
Country recommendations | Generic sender "Verify" can be used until the sender registration process is finalized. |
|
MCC | 204 |
Dialing code | 31 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | / |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | - Alpha - Short Codes - Virtual Long Numbers - Dynamic |
Sender provisioning | No sender registration needed. |
2way | Virtual Long Numbers and Short Codes |
2way provisioning | Up to 2 weeks. |
Country regulations | No specific country regulations. |
Country restrictions | No specific restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 546 |
Dialing code | 687 |
Number portability | No |
Concatenated message | Standard |
Service restrictions | Before you start sending messages towards New Caledonia, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | 1-3 days for the default route setup. |
Sender availability | - Alpha - Virtual Long Number |
Sender provisioning | Not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | New Caledonia is a special collectivity of France located in the Southern Pacific. It's not considered part of the EU and hence EU roaming regulations don't apply. Opt ins are required for marketing messages. |
Country restrictions | Spam, political, religious, and adult content is strictly prohibited. |
Country recommendations | No specific country recommendations. |
|
MCC | 530 |
Dialing code | 64 |
Number portability | Yes |
Concatenated message | Standard |
Service restrictions | All sender IDs are overwritten by operators to local Short Codes. |
Service provisioning | Available within 1 working day. |
Sender availability | - Alpha senders - Short Code |
Sender provisioning | Not available. |
2way | Available as shared Short Code and partial dedicated SC (dedicated on Vodafone, Shared on Spark & 2degrees). |
2way provisioning | Between 1 and 5 working days. Your business doesn't need to have a local entity. |
Country regulations | Promo/marketing traffic is strictly regulated with the high penalties and restrictive measures for not following all regulations. More info: https://www.consumerprotection.govt.nz/general-help/consumer-laws/online-safety-laws-and-rules/. Opt-in and Opt-out options are required for promo/marketing messages and two-way communication. Sometimes, even if the client manages to submit a decent proof of Opt-In, the MNO's tend to ask for an immediate block of certain traffic content. Usually, gambling traffic (even from more established online services) tends to be blocked in these situations for the preservation of our connections. |
Country restrictions | Spam, political, religious, and adult content is strictly forbidden. The Gambling Act of 2003 bans online gambling with the exception of some strictly regulated lotteries and sports betting games. The government of New Zealand has not prohibited the use of foreign gambling websites for its citizens and allows players to use them freely. The New Zealand Gambling Act nor any other New Zealand's law makes using overseas gambling websites a crime, but is illegal to advertise these websites and the penalty is $5,000 per offense. |
Country recommendations | Infobip highly recommendeds not to send promo/marketing traffic on New Zealand. Namely, because of the strict regulations and situations where the supplier can lose expensive Short Codes in case of any unwanted traffic appears. |
|
MCC | 710 |
Dialing code | 505 |
Number portability | No |
Concatenated message | Concatenated messages supported. |
Service restrictions | Some networks have a local/international traffic separation. |
Service provisioning | The default route is available immediately, while additional sender registration might take up to 1 week. |
Sender availability | Mostly manipulated to default numeric senders, possibility to use alphanumeric senders for some traffic. |
Sender provisioning | Alphanumeric sender registration for Claro international traffic might take up to 1 week. |
2way | Available set up: VLN, MT and MO initiated |
2way provisioning | It might take up to 2 months. |
Country regulations | No specific country regulations. |
Country restrictions | Gambling, political and adult content is restricted. |
Country recommendations | If you want to use an alphanumeric sender, registration is required. Make sure you've done that before you start sending messages. Note that there are monthly costs for two-way messaging. Check these details with your dedicated Account Manager before starting the provisioning process. |
|
MCC | 614 |
Dialing code | 227 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Prior to sending traffic towards Niger, please contact your dedicated Account Manager. |
Service provisioning | Depending on the traffic origin and operator, service provisioning might take up to 1 week. |
Sender availability | Local traffic registration is required on all the major networks. Alpha and numeric senders allowed. Dynamic alpha allowed for traffic with international origin. Numeric senders might get blocked on some networks. |
Sender provisioning | The average sender registration process time depends solely on network providers and can take up to 1 week. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 621 |
Dialing code | 234 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | There's traffic differentiation based on origin. For sending local or international traffic, you need to register and file proper documentation. If you send both promotional and transactional content, you cannot use the same sender. Before you start sending traffic towards Nigeria, contact Infobip support or your dedicated Account Manager. |
Service provisioning | Depending on the traffic origin, service provisioning might take from 1 day up to 4 weeks. |
Sender availability | Alpha and Short Code. |
Sender provisioning | The average sender registration process time depends solely on network providers and can take up to 4 weeks. |
2way | Available two-way options: Short Codes and USSD. Standard, zero rated and premium |
2way provisioning | To use Short Codes, you need to have a local entity. Provisioning time can take up to 3 months. |
Country regulations | A2P messaging is differentiated based on its origin (local or international). Necessary DND register (enables subscribers to opt out form receiving any kind of promotional content) for promotional messages. For traffic with local origin, sender names have to be connected to the company name, its product, brand or application. If the client can't provide any reference connecting it to the chosen sender, the sender application will be rejected. |
Country restrictions | There are no specific restrictions regarding the type of traffic. However, traffic containing operator names, VLNs, keywords such as "Promo", "Congratulations", "Win", etc. might be affected. We advise you to avoid such words/phrases in messages. |
Country recommendations | Before you start sending traffic towards Nigeria, acquire all necessary documentation to speed up registrations and waiting times. For additional information, contact Infobip support or your dedicated Account Manager. |
|
MCC | 505 |
Dialing code | 672 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Before you start sending messages towards Norfolk Island, contact your dedicated Account Manager because of specific regulations. |
Service provisioning | Between 1 and 3 days for a default setup. |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | Information not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Opt ins are required for marketing messages. |
Country restrictions | Spam, political, religious, and adult content is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 294 |
Dialing code | 389 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | Virtual Long Number and Short Code |
2way provisioning | Up to 10 days for VLN, and up to 3 months for dedicated SC. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 286 |
Dialing code | 597 |
Number portability | Yes |
Concatenated message | Standard 160 characters. Concatenated messages supported. |
Service restrictions | Sender registration is not required. No traffic segregation per any criteria present. |
Service provisioning | Available immediately since GWs for all networks are full dynamic. |
Sender availability | Any type of sender is allowed. Note that for KKTCell any senders are being manipulated to numeric 44*******. |
Sender provisioning | / |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | Gambling, lottery, religious, and adult content is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 242 |
Dialing code | 47 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions when sending traffic towards Norway. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | - Alpha - Short Code - Virtual Long Number |
Sender provisioning | Sender registration process can take up to 3 days. |
2way | Virtual Long Numbers and Short Codes |
2way provisioning | 1-2 working days for VLN and shared SC, and up to 2 weeks for dedicated SC. |
Country regulations | Senders can contain max 11 characters. Strict regulation regarding spam traffic. Opt-out options are mandatory within messages. Especially when sending promotional traffic. Generic senders are not allowed. |
Country restrictions | General anti spam regulation. Links in SMS are examined by Norwegian networks and operators require URL whitelisting due to spam. Gambling traffic is allowed with mandatory opt-in info available at request. In 2010, Norway implemented payment-blocking to stop money transfers between foreign gambling operators and Norwegian customers. Refer to Gambling Laws and Regulations: https://iclg.com/practice-areas/gambling-laws-and-regulations/norway |
Country recommendations | Mobile operators are filtering and blocking traffic which contains URLs. Only URLs that are whitelisted and legit won't be blocked. Before sending any traffic to customers and end users, get opt-in consent from each end user. Opt-in info needs to be available upon request. |
|
MCC | 422 |
Dialing code | 968 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is required on both network providers, Oman Mobile and Ooredoo as well. There are few specific requirements that need to be fulfilled in order to register senders. Authorization letter from client to Infobip. Also, in NOC there should be a description for each sender and Trade license is needed. International GWs towards Oman require sender registrations as well, otherwise unregistered International senders will be replaced to generic sender NOTICE. |
Service provisioning | Setup depends on sender provisioning time (depending on the network). |
Sender availability | Alpha and numeric. Generic senders are not allowed for local SMS termination. |
Sender provisioning | The average sender registration process time depends solely on network providers. Registration of local senders can lasts up to 20 days, while international are usually done in 10 days period. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | A2P SMS traffic is divided into local and international. The company must have local presence (provision of local Trade License needed) to be considered for local SMS termination. |
Country restrictions | No spam, political, religious or adult content. Allowed Send Time Window for promotional traffic: 8:00 AM – 8:00 PM. Monday to Sunday, local timezone. |
Country recommendations | Highly regulated country. Before sending any type of traffic towards Oman for the first time, contact your Account Manager or Infobip Support. |
|
MCC | 410 |
Dialing code | 92 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | For local traffic, sender registration is required. The needed documentation depends on traffic origin and network. Before you start sending messages towards Pakistan, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | Setup depends on sender provisioning time (depending on the network). |
Sender availability | For international traffic, Jazz and Zong networks deliver with Alpha. Ufone and Telenor delivers with numeric. For Telenor, all senders will be manipulated into random 5 or 6-digits Short Code. For Ufone, all senders will be manipulated into 56789 Short Code. For Jazz, there is sender registration. For Zong, no sender registration needed. |
Sender provisioning | The average sender registration process depends solely on network providers. For local SMS termination, it usually takes about 15 days. Note that you must have the documentation to confirm your company's local presence. For international SMS termination (only Jazz Network), it can around 5 days. |
2way | Virtual Long Number, for local companies only. |
2way provisioning | Only available for local companies. It can take up to 10 days. |
Country regulations | No specific regulations. |
Country restrictions | No specific restrictions. |
Country recommendations | Before you send any kind of traffic towards Pakistan, contact Infobip support or your dedicated Account Manager. |
|
MCC | 552 |
Dialing code | 680 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Before you start sending messages towards Palau, contact your dedicated Account Manager because of specific regulations. |
Service provisioning | Between 1 and 3 days for default setup. |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | Information not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Opt ins are required for marketing messages. |
Country restrictions | Spam, political, religious, and adult content is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 425 |
Dialing code | 970 |
Number portability | No |
Concatenated message | Standard 160 characters. Concatenated messages supported. |
Service restrictions | Sender registration is a required for both networks (Jawwal and Wataniya) on local level. If the sender is a local brand or business, authorization letter may be requested. Traffic is separated only on local and international. |
Service provisioning | The setup depends on sender provisioning time (depending on the network). |
Sender availability | Alpha and numeric senders supported. |
Sender provisioning | The average sender registration process time depends solely on network providers. Usually takes about 2 days. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Generally, A2P SMS traffic is divided into local and international. No traffic separation into promo and transactional. |
Country restrictions | Loan-related, pornography, and cryptocurrency is forbidden. |
Country recommendations | Allowed type of traffic for Jawwal network: - Palestinian Businesses and Brands. - International brands with branches in Palestine. - Will be available for Jawwal Israel and Palestinian Territory. Restricted for Jawwal and Wataniya Mobile - International A2P senderIDs will be rejected by Jawwal Allowed type of traffic for Watanya Mobile (Ooredoo) network: - NEW - 23.12. - Only local traffic now - International A2P senderIDs will be rejected by Ooredoo. - Unrestricted (A2P, OTT, Promotions, ... ) - Will be available for Watanya Israel and Palestinian Territory. |
|
MCC | 714 |
Dialing code | 507 |
Number portability | Yes |
Concatenated message | Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | The default route available immediately while alphanumeric routes might require sender registration and take up to 2 weeks to be provisioned. |
Sender availability | - VLN (default) - Alphanumeric (can be registered) |
Sender provisioning | Alphanumeric sender registration might take up to 2 weeks |
2way | Available set up: Short Code |
2way provisioning | Two-way provisioning takes 8 to 10 weeks. |
Country regulations | No specific country regulations. |
Country restrictions | Gambling, political and adult content is restricted. |
Country recommendations | No specific country recommendations. |
|
MCC | 537 |
Dialing code | 675 |
Number portability | No |
Concatenated message | Standard |
Service restrictions | Before you start sending messages towards PNG, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | Between 1 and 3 days to configure the default setup. |
Sender availability | Dynamic sender. Any sender is allowed. |
Sender provisioning | Information not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Opt ins are required for marketing messages. |
Country restrictions | Spam, political, religious, and adult content is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 744 |
Dialing code | 595 |
Number portability | Yes |
Concatenated message | Standard. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Short Code |
Sender provisioning | Shared Short Code is available immediately, dedicated Short Code can take up to 2 months to provision. |
2way | - Shared Short Codes with keyword registration, if needed. - Dedicated Short Codes. |
2way provisioning | Shared - 1 to 2 days. Request the configuration from your dedicated Account Manager or Infobip Support. Dedicated - up to 2 months. |
Country regulations | DND enabled. Blocklisted keywords "SALIR" over MO. ASTW: MON - FRI: 8 AM - 6 PM, SAT: 9 AM - 3 PM, SUN: Never; Timezone |
Country restrictions | Gambling, adult, political traffic is not allowed. |
Country recommendations | No specific country recommendations. |
|
MCC | 716 |
Dialing code | 51 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Traffic is segmented by origin (local and international). International traffic is more expensive. Before you start sending traffic within Peru, contact your dedicated Account Manager or Infobip Support to set up this specific route for you. |
Service provisioning | Immediate available after account and route configuration. |
Sender availability | Short Code (dedicated or shared) and alphanumeric senders. Non-registered senders will be manipulated into a default Short Code. |
Sender provisioning | For shared, immediately after account and route setup is done. For dedicated, it may take up to 2 months. |
2way | Shared or dedicated Short Code. |
2way provisioning | 1-2 days for shared, up to 3 months for dedicated. |
Country regulations | End-user should opt-in for marketing and promotion traffic. Allowed time for marketing, debt collections, promotions: Monday to Friday from 8 AM to 8 PM. Saturday from 9 AM to 1 PM. |
Country restrictions | Political and promotional traffic from competing MNOs is not allowed. |
Country recommendations | If you plan to send local traffic (company has headquarters in Peru), contact Infobip Support or your Account Manager to make sure your traffic is considered local. |
|
MCC | 515 |
Dialing code | 63 |
Number portability | No |
Concatenated message | Standard, concatenated messages (long SMS) supported. |
Service restrictions | Before you start sending messages towards the Philippines , contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | 1 day to configure the default account setup, more if it's a specific setup (depending on client) |
Sender availability | Alpha, Virtual Long Number, Short Code |
Sender provisioning | Between 3 and 5 working days. |
2way | Available as Short Code (numbers are available for Globe and Smart networks). |
2way provisioning | Normally 7 working days but due to additional procedure with GW, it can take between 10 to 15 working days. |
Country regulations | Long SMS is limited to 3 messages, which amounts to 459 characters. Opt-in and opt-out options required for promo/marketing traffic. |
Country restrictions | Forbidden content: adult, alcohol, drugs, gambling, election, tobacco. Spam and scam messages are strictly forbidden. Any advertisement promoting nudity, profanity, violence, and substance abuse is illegal under Philippine Law. Additionally, operators block all SMS templates with URL Shorteners (short URLs), regardless of the client's industry, to protect subscribers from fraudulent attacks (it is recommended to use full URL format in SMS). |
Country recommendations | For specific sender ID's it should be indicated if its promotional or transactional traffic. Avoid forbidden words related to adult, alcohol, drugs, gambling, election, and tobacco. Sending the same message 6 or more consecutive times to the same destination within an hour will be blocked. |
|
MCC | 260 |
Dialing code | 48 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions for sending traffic towards Poland. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | - Alphanumeric - Dynamic |
Sender provisioning | Registration is required for some connections. |
2way | Virtual Long Numbers |
2way provisioning | 1-2 days |
Country regulations | No specific country regulations. |
Country restrictions | Gambling, betting, and adult content is strictly forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 268 |
Dialing code | 351 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions for sending traffic towards Portugal. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | Alphanumeric, Short Codes, Virtual Long Numbers, and Dynamic. Generic senders are allowed. |
Sender provisioning | No sender registration needed. |
2way | Virtual Long Numbers |
2way provisioning | Up to 7 days. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 330 |
Dialing code | 1787 |
Number portability | Yes |
Concatenated message | Standard |
Service restrictions | Before sending any traffic, you need to to provision a dedicated sender. |
Service provisioning | Depending on the number provisioning processes, it can take between 1 day (TFN) and 4-6 weeks (SC) |
Sender availability | VLN, TFN, partial coverage with SC. |
Sender provisioning | TFN is available in 1-2 days. VLN/10DLC registration is necessary, it can take up to 2 weeks. SC coverage available for US networks that work on the island, provisioning process can take 4-6 weeks. |
2way | Available as dedicated VLN, TFN, SC. |
2way provisioning | TFN is available in 1-2 days. VLN/10DLC registration is necessary, it can take up to 2 weeks. SC coverage available for US networks that work on the island, provisioning process can take 4-6 weeks. |
Country regulations | TFNs: Marketing and transactional are allowed, however they are subject to carrier blockage. SC: Transactional and marketing allowed, subject to carriers' approval. Shared short codes are not allowed. 10DLC: Transactional and marketing allowed, subject to carrier's approval. Alpha sender names are not supported, every customer must acquire a dedicated number. |
Country restrictions | US content restrictions apply. Prohibited Campaigns: - Loan advertisements with the exception of messages from direct lenders for secured loans - Credit repair - Debt relief - Work from home, “secret shopper”, and similar advertising campaigns - Lead generation campaigns that indicate the sharing of collected information with third parties Prohibited Messaging: - Message content that deceives or threatens consumers is not permitted - Message streams that result in excessive complaints or STOP commands typically indicate an unwanted message campaign and will not be allowed to continue - Phishing - Fraud or scams - Deceptive marketing - Distribution or malware or app downloads from non-secure locations - Loan, debt consolidation, debt relief and student loan programs from any enterprise that is not able to grant loans itself. Affiliate lead generation for these financial programs are prohibited. - Affiliate marketing programs that seek to obtain opt-in subscriber lists - Affiliate lead and/or commission generation. - Gambling traffic. - All traffic related to cannabis is strictly forbidden - Forbidden topics are alcohol, tobacco, firearms and adult contents |
Country recommendations | You can send promotional advertisement and other broadcast messages only to subscribers who have specifically opted-in to receive such messages. PTEs and content providers shall also provide a proper methods for subscribers who have opted in to opt out in the future. SMS campaigns should support HELP/STOP messages, and similar messages, in the end user's local language. Do not contact end users on do-not-call or do-not-disturb registries. |
|
MCC | 427 |
Dialing code | 974 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is a required. Documentation is not needed. Before you start sending any content towards Qatar for the first time, contact your dedicated Account Manager or Infobip Support so they can set up a specific route for you. |
Service provisioning | Setup depends on sender provisioning time (depending on the network). |
Sender availability | Alphanumeric, Alpha, Short Code |
Sender provisioning | The average sender registration process time depends solely on network providers. Usually, it can take up to 3 days. |
2way | Short Code |
2way provisioning | 1-2 weeks but it can take longer depending on the MNO. |
Country regulations | General regulation: A2P SMS traffic is divided on transactional and promotional. |
Country restrictions | Gambling, betting, SPAM, loan traffic, Crypto, Forex and adult, political or religious content is likely to be blocked by the Qatari operators. No specific promo regulations. |
Country recommendations | Highly regulated country. For more details, contact Infobip Support or your dedicated Account Manager. |
|
MCC | |
Dialing code | 262 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | Shared Short Code |
2way provisioning | The setup can take up 2-3 days. |
Country regulations | There is send time window (ASTW) for marketing traffic: no traffic on Sundays, public holidays, and between 10:00 and 8:00 AM. All marketing traffic must have the opt out option within messages. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 226 |
Dialing code | 40 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Short Code |
Sender provisioning | Sender registration can take up to 15 days. |
2way | Virtual Long Number and Short Code |
2way provisioning | For VLN, it takes about 2-3 days and for SC, it can take up between 2-4 weeks. |
Country regulations | No specific country regulations. |
Country restrictions | Gambling is fully legal in Romania, but in order to promote bonuses (e.g., "Log in in today to get 10 free spins."), players must have already opted in to receive such messages. Players who opted out cannot receive promotional messages from the online gambling operator. Online operators must restrict access to their gambling platform to minors. |
Country recommendations | No specific country recommendations. |
|
MCC | 250 |
Dialing code | 7 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | There's traffic differentiation based on origin (local and international). For sending local or international traffic, you need to register and file proper documentation. You also need to register templates for local traffic. There is a monthly fee for each registered sender. Before you start sending traffic towards Russia , contact Infobip Support or your dedicated Account Manager. |
Service provisioning | 3 days to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Alpha, generic senders, and VLNs are forbidden. |
Sender provisioning | The average sender registration process time depends solely on network providers. |
2way | Standard, zero rated and premium. Clients can choose between Virtual Long Numbers (VLN) and Short Codes. For VLN, we dedicate number from a pool. If you want a SC, you have to make a special request towards each MNO for SC. VLNs and SCs can only be used to receive messages, MT part will still be delivered using alpha sender. |
2way provisioning | To use Short Codes, you need to have a local entity. Provisioning time can take up to 2 weeks. |
Country regulations | International and local traffic are separated. Local traffic is then separated into transactional, service and promo. International is separated into multisender and international. For more details contact Infobip Support or your dedicated Account Manager. There's specific billing for local traffic so please contact Infobip support or your dedicated Account Manager for more information. Only Alpha senders are allowed. Registration is mandatory. |
Country restrictions | SPAM is forbidden. Messages of offensive or defamatory nature or messages inciting ethnic, racial or religious hatred, political agitation are forbidden. Messages containing information regarding gambling, blackmail, distribution of malicious software are forbidden. Traffic with erotic content, content that might violate public security, undermine the foundations of the constitutional order, state security is forbidden. Opt-in is mandatory. Advertising of alcoholic drinks, tobacco, smoking accessories, weapons, betting, raising funds for shared construction, security and exchange transactions is forbidden. |
Country recommendations | Sending from the list of forbidden senders listed by MNO is prohibited. Sending international traffic from local senders is forbidden. International senders are listed by MNO. Using generic senders is forbidden. |
|
MCC | 635 |
Dialing code | 250 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions for sending traffic to Rwanda. |
Service provisioning | No prior sender registration needed, service provisioning should be available within a day. |
Sender availability | Alphanumeric |
Sender provisioning | Sender provisioning should be available within the day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 356 |
Dialing code | 1869 |
Number portability | Yes |
Concatenated message | Standard |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately after the account is set up. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 385 |
Dialing code | 1758 |
Number portability | Yes |
Concatenated message | Standard |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately after the account is set up. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 308 |
Dialing code | 508 |
Number portability | No |
Concatenated message | Standard |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately after the account is set up. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 360 |
Dialing code | 1784 |
Number portability | Yes |
Concatenated message | Standard |
Service restrictions | No restrictions. |
Service provisioning | Available immediately |
Sender availability | Dynamic |
Sender provisioning | Available immediately after the account is set up. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 222 |
Dialing code | 378 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | No sender registration needed. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 626 |
Dialing code | 239 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions apply to sending traffic to Sao Tome and Principe. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 420 |
Dialing code | 966 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is a required. The needed documentation depends on traffic origin and network. Before you start sending any content towards KSA for the first time, contact your dedicated Account Manager so they can set up a specific route for you. |
Service provisioning | Setup depends on sender provisioning time (depending on the network). |
Sender availability | - Alphanumeric - Alpha |
Sender provisioning | The average sender registration processing time depends solely on network providers. For local senders, it can take up to 30 days. For international senders, up to 15 days. |
2way | No. |
2way provisioning | / |
Country regulations | A2P SMS traffic is divided into local and international and transactional and promotional. For local SMS termination, your company must have a local presence and provide documentation to prove this. |
Country restrictions | Gambling, betting, SPAM, loan traffic, crypto, Forex, and adult content is likely to be blocked by the Saudi Arabian operators. URL shorteners (bit.ly, goo.gl etc) are strictly forbidden. Other URLs in the message content needs to be safelisted beforehand. You can send promotional traffic only between 8 AM and 10 PM local KSA timezone. Companies need to add a suffix -AD to the sender name when sending promotional traffic. |
Country recommendations | Highly regulated country. Before you send any traffic towards Saudi Arabia, acquire all the necessary documentation to speed up registration and waiting time. For more details, contact Infobip Support or your dedicated Account Manager. |
|
MCC | 608 |
Dialing code | 221 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions apply to sending traffic to Senegal. |
Service provisioning | It can take up to 5 days. |
Sender availability | Alpha sender allowed. Numeric senders will be blocked. |
Sender provisioning | It can take up to 5 days. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations. |
Country restrictions | Gambling content is allowed. Alcohol, tobacco, and religious traffic is forbidden. |
Country recommendations | ven though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 220 |
Dialing code | 381 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Short Code |
Sender provisioning | The average sender registration process time depends solely on network providers and can take up to 15 days. |
2way | - Short Code |
2way provisioning | The setup can take up to 1 month. |
Country regulations | According to country regulations each promotional SMS service requires from Enterprises to obtain opt-in database for the purpose. Opt-out is mandatory and is automatically added on message text thus client's should be aware of it considering characters capacity. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 633 |
Dialing code | 248 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | You need to be registered before you can send any kind of traffic. Note that you may not be able to send traffic with generic or numeric sender because some networks have certain restrictions. Before sending any type of traffic towards Seychelles, contact Infobip support or your dedicated Account Manager. |
Service provisioning | Depending on the operator, service provisioning might take up to 10 days. |
Sender availability | Alpha senders allowed, but have to be pre-registered. Numeric senders might not be available on some networks. |
Sender provisioning | The average sender registration process time depends solely on network providers and can take up to 10 days. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 619 |
Dialing code | 232 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions apply to sending traffic to Sierra Leone. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha sender allowed. Numeric senders might get blocked on some networks. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 525 |
Dialing code | 65 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Before you start sending messages towards Singapore, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | Between 1 and 3 days. |
Sender availability | Default sender available for networks where registration is required (StarHub, Singtel). - Alpha - Numeric - Short Code There are different setups and monthly fees depending on the operator, sender type (alphanumeric, numeric). Purpose and description should be provided for every required sender ID which should be used in the exact form in which they are approved since they are case sensitive. |
Sender provisioning | The average sender registration process time depends solely on network providers and is usually finished within 3 working days. |
2way | Available as Virtual Long Number. |
2way provisioning | Between 7 and 10 working days. |
Country regulations | The Infocomm Media Development Authority (“IMDA”) Singapore has announced an implementation of the Full SMS Sender ID Registration (“Full SSIR Regime”) starting from 31 January 2023. All organisations wishing to send SMS messages to Singapore must register their Sender IDs directly with the Singapore SMS Sender ID Registry (“SSIR”). With effect from 31 January 2023, only Sender IDs that have been registered with SSIR are allowed in Singapore. All SMS carrying non-registered Sender IDs will be marked as “Likely-SCAM” as a default for a transition period of 6 months. Thereafter, messages with non-registered Sender IDs will be blocked and not delivered to end users. For more information, see: https://www.sgnic.sg/faq/sms-sender-id-registry# |
Country restrictions | Unsolicited SMS or calls from unknown sources that are related to loans, financial assistance, adult content or online gambling/betting are prohibited. |
Country recommendations | No specific country recommendations. |
|
MCC | 362 |
Dialing code | 1721 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 231 |
Dialing code | 421 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Short Code - Virtual Long Numbers - Dynamic Generic sender is allowed. |
Sender provisioning | The average sender registration process time depends solely on network providers and it can take up to 30 days. |
2way | Virtual Long Numbers |
2way provisioning | The setup can take up to 2 weeks. |
Country regulations | Messages must contain opt out options. |
Country restrictions | Gambling traffic is allowed only if end users are subscribed. |
Country recommendations | No specific country recommendations. |
|
MCC | 293 |
Dialing code | 386 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No restrictions for sending traffic towards Slovenia. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | Alpha, Short Codes, and Virtual Long Numbers. |
Sender provisioning | The average sender registration process time depends solely on network providers and it can take up to 7 days. |
2way | Virtual Long Numbers |
2way provisioning | The setup can take up to 3 weeks. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 540 |
Dialing code | 677 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Before you start sending messages towards Solomon Islands, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | Between 1 and 3 days for the default setup. |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | Information not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Opt ins are required for marketing messages. |
Country restrictions | Spam, political, religious, and adult content is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 637 |
Dialing code | 252 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions apply to sending traffic to Somalia. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha sender allowed. Numeric senders might get blocked on some networks. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 722 |
Dialing code | 27 |
Number portability | Yes |
Concatenated message | Yes |
Service restrictions | If you are planning to terminate messages to South Africa for the first time, get in touch with your Account Manager because a specific route setup is required. |
Service provisioning | 1 day to configure the default account setup, more if it's a specific setup (depending on the client's needs). |
Sender availability | Virtual Long Numbers are used to deliver SMS to all networks in South Africa. Alpha senders available on demand (subject to registration) only to MTN. |
Sender provisioning | The average sender registration process completion time depends solely on network providers and exceeds 24 hours |
2way | Virtual Long Number and USSD |
2way provisioning | Up to 2 months. |
Country regulations | There are several restrictions that need to be taken into consideration when dispatching traffic to South Africa. Rules for opting in and opting out are particularly important: Opt-in In terms of WASPA (https://waspa.org.za/), obligatory opt-in is required before consumers/end users receive marketing communications and must always be able to manage their opt-in status. Opt-out In terms of Consumer Protection act in South Africa an opt-out message must be included in all marketing communications (i.e., ""reply with STOP to 12345""). " The cost of the response needs to be made clear to the recipient. |
Country restrictions | Since South Africa is highly regulated market. - Time restriction (ASTW is implemented), - Sender ID restrictions - local numbers are used, - Opt-in and opt-out, - DND list (this list is checked for marketing messages before sending). ASTW is implemented and it is not allowed to send in this time frame: - At the consumer’s home on Sundays or public holidays; - On Saturdays before 9:00 AM and after 1:00 PM; - On Mondays to Fridays before 8:00 AM and after 8:00 PM. Do not contact list is implemented in South Africa. It allows the end users to register their phone number on the regulator DND list on a weekly basis to block receiving direct marketing messages. |
Country recommendations | OTP traffic is allowed, regardless of the traffic type (promotional vs. transactional). Promotional gambling traffic is forbidden. |
|
MCC | 450 |
Dialing code | 82 |
Number portability | Yes |
Concatenated message | Different types of traffic (local and international) has their own settings. Check with your dedicated Account Manager. |
Service restrictions | Before you start sending messages towards South Korea, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | 1 day to configure the default account setup, more if it's a specific setup (depending on the client's needs) |
Sender availability | Virtual Long Number |
Sender provisioning | Up to 7 days. |
2way | Available VLN for local clients only. Special setup is applied. Contact your dedicated Account Manager. |
2way provisioning | 2 weeks. The business needs to have a local entity. |
Country regulations | There's separation into local and international traffic. Also, there's a split into SMS and LMS (long messages). Separate commercials are applied. No DND, no opt out, no ASTW. |
Country restrictions | Only numeric senders are allowed. Spam traffic is strictly forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | |
Dialing code | 995 34 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration not required. Alphanumeric dynamic. |
Service provisioning | 3 days to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Dynamic |
Sender provisioning | / |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 214 |
Dialing code | 34 |
Number portability | Yes |
Concatenated message | Standard, concatenated messages supported. |
Service restrictions | No specific service restrictions for sending traffic towards Spain. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Dynamic alpha, Short Codes, Long Numeric. Generic senders are allowed. |
Sender provisioning | No sender registration needed. |
2way | Virtual Long Number |
2way provisioning | Up to 7 days. |
Country regulations | No specific country regulations. |
Country restrictions | Premium Short Code restriction. Only Short Codes using the following format are allowed: 205XXX, 215XXX, 207XXX, 217XXX. For other formats, Infobip cannot guarantee delivery. |
Country recommendations | No specific country recommendations. |
|
MCC | 413 |
Dialing code | 94 |
Number portability | No |
Concatenated message | Standard |
Service restrictions | Sender registration is required for domestic and international traffic. Documentation depends on the network. For more details, contact Infobip Support or your dedicated Account Manager |
Service provisioning | Setup depends on sender provisioning time (depending on the network). |
Sender availability | International traffic is delivered with Alpha 6 character sender, Domestic can be terminated with Alpha or Numeric sender. |
Sender provisioning | The average sender registration takes one week. |
2way | Available for domestic traffic with Virtual Long Number. |
2way provisioning | Local entity can send two-way communication. It depends on the MNO how fast they will provide all needed information. |
Country regulations | Promotional traffic allowed only for domestic traffic. To be considered domestic, the client must have all infrastructure in Sri Lanka and data cannot leave the country. DND is not active, opt-out option is mandatory for promo domestic traffic, and it must be inserted in message template with VLN or link for opt-out. Allowed sender time window is set from 8-20 for local promotional traffic. International promotional traffic is not allowed. |
Country restrictions | To be considered as a local entity all servers should be in Sri Lanka, no data should leave the country and it has to be pre-approved by MNO. |
Country recommendations | Before you start sending traffic to Sri Lanka, be sure to get the necessary documentation to speed up the registrations process. For additional info, contact your dedicated Account Manager. Note that opt outs are mandatory with VLN or link in message template for domestic promo traffic. |
|
MCC | 634 |
Dialing code | 249 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions apply to sending traffic to Sudan. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 746 |
Dialing code | 597 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 240 |
Dialing code | 46 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions for sending traffic towards Sweden. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | - Alpha - Virtual Long Numbers - Short Codes |
Sender provisioning | Sender registration is mandatory. The sender registration process can take up to 3 days. |
2way | Virtual Long Numbers and Short Codes. |
2way provisioning | For Short Code, it can take up to 2-3 weeks and for VLN 1-2 working days. |
Country regulations | Sender names can be max. 11 characters long. Strict regulations regarding spam traffic. Opt-opt options are mandatory when sending promotional traffic. Generic senders are not allowed. |
Country restrictions | General anti spam regulation. Links within SMS are examined by Swedish networks. Gambling traffic is allowed with mandatory opt-in info available upon request. |
Country recommendations | Before sending any traffic to customers and end users, get opt-in consent from each end user. |
|
MCC | 228 |
Dialing code | 41 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions for sending traffic towards Switzerland. |
Service provisioning | Sender provisioning should be available within a day, more if it's a specific setup. |
Sender availability | - Alpha - Short Codes - Virtual Long Numbers - Dynamic |
Sender provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
2way | Virtual Long Numbers |
2way provisioning | Up to 7 days. |
Country regulations | No specific regulations. |
Country restrictions | No specific restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 466 |
Dialing code | 886 |
Number portability | Yes |
Concatenated message | Standard for English characters. If Chinese character is used, maximum per message is 65 characters. Concatenated message is supported. |
Service restrictions | Before you start sending messages towards Taiwan, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | 1 day to configure the default account setup, more if it's a specific setup (depending on the client's needs) |
Sender availability | Virtual Long Number |
Sender provisioning | For more information contact your dedicated Account Manager. |
2way | Available as Virtual Long Number (dedicated and shared). |
2way provisioning | / |
Country regulations | Generic sender (e.g. InfoSMS, GlobalSMS) is not allowed. Short URL content will be blocked by most of the suppliers/operators. To ensure better delivery quality, please contact your dedicated Account Manager for content whitelisting. |
Country restrictions | Messages that contain or imply gambling, sexual, dating, political, criminal, spamming, or derogatory content are forbidden. |
Country recommendations | Message will be overwritten and manipulated into shared/dedicated VLN at operator side. |
|
MCC | 436 |
Dialing code | 992 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration not required. Alphanumeric dynamic. |
Service provisioning | 3 days to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Dynamic |
Sender provisioning | / |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 640 |
Dialing code | 255 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | In Tanzania, there is traffic differentiation based on origin. Registration and supply of proper documentation is required for both sending traffic with local or international origin. Before you start sending any content towards Tanzania for the first time, contact your dedicated Account Manager or Infobip Support. |
Service provisioning | Depending on the traffic origin and operator, service provisioning might take from 1 day, up to 1 week. |
Sender availability | Alpha sender allowed. Numeric and generic senders will be blocked. |
Sender provisioning | Depending on the traffic origin, service provisioning might take from 1 day, up to 1 week. |
2way | Two-way services are available for local traffic only. Available two-way setup: - Short Codes (available with Standard, Premium, and Free to End Users billing models). - USSD |
2way provisioning | Average setup for two-way service is 60 days. |
Country regulations | Traffic is strictly separated into local (if a company has local offices in Tanzania) and international. Special rates apply for international traffic. To register a sender, you have to provide us with an authorization letter appointing Infobip to register the sender. The letter must be signed and stamped. All numeric senders are forbidden (except Short Code). Generic alpha senders are strictly forbidden and will not be registered. The sender name must be connected with company or product name. |
Country restrictions | Gambling traffic restrictions: online gambling is legal in Tanzania as long as it is not deemed as spam. Opt ins and opt outs are mandatory. Political traffic restrictions: political campaigns are highly regulated. You are not allowed to register any name related to political party as your sender name. No specific restrictions to promo messages apply. |
Country recommendations | Prior to sending traffic towards Tanzania, please acquire all necessary documentation to speed up registrations and shorten waiting times. For additional info, contact Infobip Support or your dedicated Account Manager. |
|
MCC | 520 |
Dialing code | 66 |
Number portability | Yes |
Concatenated message | Standard (70 for unicode Thai). Concatenated messages supported - 3 SMS (201 Thai character, 459 English characters). |
Service restrictions | No specific service restrictions. |
Service provisioning | Immediate availability after the account and route configuration is set up. |
Sender availability | Alpha and numeric senders supported. Sender registration needed for AIS connection. TM connection supports dynamic senders. |
Sender provisioning | Sender registration process usually done within 2 working days. |
2way | Available. VLN and SC through AIS. VLN is already tested and we have working numbers. |
2way provisioning | It can take up to 30 days. |
Country regulations | DND exists. Opt out is on the MNO side, implemented in a way that each subscriber has option to opt out of receiving promo traffic by calling a short number and selecting this option. |
Country restrictions | Only horse racing , greyhound racing, and the Vietnam Lottery (lottery is state controlled) are legal forms of betting. Illegal betting can result in heavy fines and long prison sentences. Also, online gambling is prohibited and government blocks access to foreign gambling sites, however, players still resort to VPNs to reach those sites and place bets in foreign online casinos. |
Country recommendations | For larger traffic campaigns, we recommended you contact your dedicated Account Manager to secure optimal TPS and quality. As Thailand has DND registry, OTP traffic senders need to be internally approved. |
** DTAC required sender registration on numeric sender, AIS will need registration on both alpha and numeric and there's no need to register sender for Truemove. |
MCC | 615 |
Dialing code | 228 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restriction apply to sending traffic to Togo. |
Service provisioning | Since no prior registration of senders is necessary, service provisioning should be available within a day. |
Sender availability | Dynamic Alpha or numeric senders allowed. |
Sender provisioning | Sender provisioning should be available within a day. |
2way | No two-way SMS options currently available. |
2way provisioning | No two-way SMS options currently available. |
Country regulations | No specific regulations for A2P messaging. |
Country restrictions | No specific restrictions. |
Country recommendations | Even though there are no specific restrictions, note that person-to-person (P2P) traffic is prohibited and will be blocked, as well as traffic with illegal, adult, religious, and political content. |
|
MCC | 539 |
Dialing code | 679 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Before you start sending messages towards Tonga, contact your dedicated Account Manager because of specific regulations. |
Service provisioning | Between 1 and 3 days for the default setup. |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | Information not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Opt ins are required for marketing messages. |
Country restrictions | Spam, political, religious, and adult content is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 374 |
Dialing code | 1868 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic to Digicel, VLN to bmobile. |
Sender provisioning | A dedicated VLN can be obtained for bmobile, it can take up to 3 days. |
2way | Might be available in the set up of Virtual Long Number. |
2way provisioning | It can take up to 2 months. |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | Contact Infobip Support or your Account Manager if you want to get a two-way number for Trinidad & Tobago. |
|
MCC | 605 |
Dialing code | 216 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | The only restriction is that to send local traffic, your business must be a registered sender. International traffic GWs are fully dynamic. |
Service provisioning | 1 day to configure the default account setup, more if it's a specific setup, could also depend on the supplier. |
Sender availability | For local traffic registered alpha-numeric senders (alphas) are allowed. International traffic is fully dynamic. |
Sender provisioning | The average sender registration process time depends solely on network providers. Currently it is under 3 days (local SMS termination). |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | A2P SMS traffic is divided into local and international. Sender registration is mandatory only for local traffic. (Generic senders are not allowed, traffic with cryptocurrency, SPAM is not allowed) Sender registration for international traffic is not needed. There isn't a separation of transactional and promotional traffic. |
Country restrictions | Gambling and adult traffic is forbidden. There are no specific rules and regulations for promotional SMS traffic. |
Country recommendations | No specific recommendations. |
|
MCC | 286 |
Dialing code | 90 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is a required. Documentation is needed. Before you start sending any traffic towards Turkey for the first time, contact your dedicated Account Manager or Infobip Support so they can set up a specific route for you. |
Service provisioning | Setup depends on sender provisioning time (depending on the network). Usually takes up to 5 days. |
Sender availability | Numeric (VLN provided by Infobip) only. |
Sender provisioning | The average sender registration process time depends solely on network providers. |
2way | Virtual Long Number |
2way provisioning | It usually takes 1-2 days. |
Country regulations | Only direct brand owners can terminate traffic towards Turkey. Reselling is forbidden in Turkey. Local dedicated VLN must be used for termination. Promotional traffic is allowed only for local companies (opt ins must be provided through specific portal on the Turkish Telecommunication Regulator side). |
Country restrictions | Gambling, lottery and erotic content is forbidden by Turkish law. Opt-in is required for each end user (does not apply to transactional traffic) and opt-out option is required for all messages. Transactional messages must not include promotional expressions. Marketing messages must include a word describing the content, at the beginning of each message (like "PROMO") and exact or abbreviated Client's name/trade mark within message's text or sender name. No birthday, anniversary or similar personal messages without previously obtained opt-in. |
Country recommendations | Promo traffic cannot be sent towards Turkey from international clients, only from local. Local customers must use specific portal provided by the Turkish regulator to provide consents from end users. |
|
MCC | 438 |
Dialing code | 993 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration not required. Alphanumeric dynamic. |
Service provisioning | 3 days to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | Dynamic |
Sender provisioning | / |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | Note that there's only one network in the country. |
|
MCC | 376 |
Dialing code | 1649 |
Number portability | No |
Concatenated message | Standard |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Dynamic |
Sender provisioning | Available immediately after the account is set up. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 553 |
Dialing code | 688 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Before you start sending messages towards Tuvalu, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | Between 1 and 3 days for a default setup. |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | Information not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Opt ins are required for marketing messages. |
Country restrictions | Spam, political, religious, and adult content is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 641 |
Dialing code | 256 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | There's traffic differentiation based on origin (local or international). For sending local traffic, you need to register and file proper documentation. There are setup and monthly fees for each registered sender. Before you start sending any traffic towards Uganda, contact Infobip support or your dedicated Account Manager. |
Service provisioning | Depending on traffic origin and operator, service provisioning might take from 1 day to up to 2 weeks. |
Sender availability | Local traffic registration is required on all the major networks. The maximum length 11 characters, no space or special characters. You need an authorization letter stating that the company is authorized to send traffic. The letter must be signed and stamped. Each message sent must include a recognized accurate identifier. This must enable the recipient to identify who sent the message. Additionally, within the message, you must include information how can the recipient contact the sender. If an organization is sending these messages, include the name of the organization. Operator's registration fees apply. |
Sender provisioning | The average sender registration process time depends solely on network providers and can take up to 2 weeks. |
2way | Two-way services are available for local traffic only and only using Short Code. Available two-way setup: standard and zero rated. |
2way provisioning | To use Short Codes, you need to have a local entity. Provisioning time can take up to 3 months. |
Country regulations | Each message must have the unsubscribe option or opt-out option. Use the keyword "STOP" for recipients to unsubscribe. |
Country restrictions | Any content that is objectionable on the grounds of public interest, public morality, public order, public security or national harmony are prohibited. These include sexual content, acts of violence, ethnic, racial or religious hatred, unreasonable invasion of privacy, inducing dangerous practices or harmful substance or debases, degrades or demeans in any form. |
Country recommendations | Before you start sending traffic towards Uganda, acquire all necessary documentation to speed up registrations and waiting times. For additional information, contact Infobip support or your dedicated Account Manager. |
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MCC | 255 |
Dialing code | 380 |
Number portability | Yes |
Concatenated message | Yes |
Service restrictions | If you are planning to terminate to Ukrainian networks, please get in touch with your Account manager to do set a specific route. Special registration setup needed for international traffic. |
Service provisioning | 1 day to configure the default account setup, more if it's a specific setup (depending on the client's needs) |
Sender availability | - Alpha sender - Virtual Long Number (ordering through your Account Manager) |
Sender provisioning | - Alpha sender (the average sender registration process completion time depends solely on network providers and exceeds 24 hours by default) - Virtual Long Number (immediate, for larger orders up to 6 weeks) |
2way | Available 2-way setup: - requested VLN with a monthly fee |
2way provisioning | VLN: Immediate. For orders larger than 5 numbers, it can take up to 6 weeks |
Country regulations | For registration of brand names, the operator may ask for documents that can prove the right to use the name of trademark/brand, including the company registration documents. Local sender names are allowed only for residents. |
Country restrictions | Gambling, alcohol, adult content, violence. |
Country recommendations | We recommend using the registered sender IDs to ensure throughput and reliability, handset delivery reports and brand recognition. |
|
MCC | 424 |
Dialing code | 971 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Sender registration is required. The needed documentation depends on traffic original and network. Before you start sending messages towards United Arab Emirates , contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | Setup depends on sender provisioning time (depending on the network). |
Sender availability | - Short Codes - Alphanumeric |
Sender provisioning | The average sender registration processing time depends solely on network providers. For transactional senders (local and international), it can take up to 15 days. For promotional senders there is a specific process of registration and end users consent provisioning directly over MNO portals. |
2way | Short Code |
2way provisioning | For dedicated Short Code it can take around 1-2 weeks. For shared Short Code, 1 day. |
Country regulations | A2P SMS traffic is divided into local and international and on transactional and promotional. |
Country restrictions | Crpytocurrency traffic is not allowed. Notifications are considered as transactional traffic. Opt-out is automatically added, as part of message content, within every promotional message. E.g., to stop, send "b AD-Brand:" to 7726. You can send promotional traffic only between 7 AM and 9 PM local time. Promotional sender name must start with prefix AD- (example – AD-Brand). All local enterprise clients need to add opt-ins from end users on operator's DND base. |
Country recommendations | Highly regulated country. Before sending any traffic towards UAE, acquire all necessary documentation to speed up the registration and waiting time. For more details, contact Infobip Support or your dedicated Account Manager. |
|
MCC | 234 |
Dialing code | 44 |
Number portability | Yes |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No specific restrictions. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (it could depend on the supplier). |
Sender availability | - Alpha - Virtual Long Number - Short Code Sender registration is mandatory. Generic senders are not allowed. It is possible to request dynamic senders. |
Sender provisioning | Sender registration can take 2-3 days. |
2way | Virtual Long Number and Short Code |
2way provisioning | The setup for VLN is 2-3 days and for SC is about 1 month. |
Country regulations | Alpha senders can range from 4-11 in character length (4 is minimum). Shorter senders will be rejected, as well as alpha senders with more than 11 characters. Marketing traffic must be opted in and needs to contain an opt-out capability (STOP to VLNs or unsubscribe URL). |
Country restrictions | Gambling is legal and well regulated. All forms of online gambling are licensed by the Gambling Commission and therefore can be legally provided in the country under a license from the Commission. The Commission's site has details of both licensed operators and applicants. Link to check if company has operating license in UK - https://beta.gamblingcommission.gov.uk/public-register/businesses |
Country recommendations | No specific country recommendations. |
|
MCC | 310 - 316 |
Dialing code | 1 |
Number portability | Yes |
Concatenated message | Standard and long-concatenated messages are supported. |
Service restrictions | A dedicated sender is necessary to send SMS in USA. |
Service provisioning | 1-3 days business days targeted for any sender. |
Sender availability | - 10 Digit Long Code - Toll-Free Number - Short Code Only dedicated options are available in the US. Shared senders are disallowed. |
Sender provisioning | 10DLC: 7-10 business days for an internal compliance review, secondary DCA review, and approval. TFN: TFN verification can take up to 30 business days. SC: 2-4 weeks |
2way | 10DLC, TFN, SC |
2way provisioning | All senders in the USA are provisioned for 2-way as part of the service and sender provisioning. |
Country regulations | Marketing and transactional messages are allowed on all senders, subject to compliance review and carrier approval. All senders in the US require opt-in. DND is enabled. |
Country restrictions | Prohibited Content - SPAM - Fraudulent or misleading messages - Depictions or endorsement of violence - Inappropriate content - Profanity or hate speech - Endorsement of illegal drugs (including Cannabis/CBD/Marijuana) - Loan advertisements for payday loans or non-direct lenders - Debt relief programs - Credit repair programs - Work and Investment opportunities such as job alerts from third-party recruiting firms or risk investment opportunities - Lead generation or sharing of collected information with third parties - Distribution or malware or app downloads from non-secure locations Prohibited Practices - Phishing - Fraud or scams - Deceptive marketing - Sharing, selling, or renting consent - Snowshoe Sending - Filter Evasion - Dynamic Routing - URL Cycling - Number Cycling |
Country recommendations | You can send messages only to subscribers who have specifically opted-in to receive such messages. Message senders shall also provide proper methods for subscribers who have opted in to opt out in the future. SMS campaigns must support HELP/STOP messages, and similar messages, in the end user's local language. Do not contact end users on do-not-call or do-not-disturb registries. It is recommended not to send promotional traffic during quiet hours (before 8 a.m. and after 9 p.m. in recipients local time). |
For additional information regarding US Messaging and Content requirements, click here. |
MCC | 748 |
Dialing code | 598 |
Number portability | No |
Concatenated message | Standard or long. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Shared Short Code |
Sender provisioning | Available as soon as the account is set up |
2way | Yes. Shared Short Code. |
2way provisioning | 1 day for shared. No dedicated Short Codes available at the moment. |
Country regulations | ASTW: MON - FRI: 8 AM to 8 PM. |
Country restrictions | Gambling, adult, and political traffic is not allowed. |
Country recommendations | No specific recommendations. |
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MCC | 541 |
Dialing code | 678 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | Before you start sending messages towards Vanuatu, contact your dedicated Account Manager to set up this specific route for you. |
Service provisioning | 1-3 days for the default account setup. |
Sender availability | - Alpha - Virtual Long Number - Short Code - Dynamic |
Sender provisioning | Information not available. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | Opt ins are required for marketing messages. |
Country restrictions | Spam, political, religious, and adult content is forbidden. |
Country recommendations | No specific country recommendations. |
|
MCC | 734 |
Dialing code | 58 |
Number portability | No |
Concatenated message | Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | Digitel - alphanumeric only. Numeric senders will be replaced by a generic alphanumeric sender. Movistar - shared Short Codes only. |
Sender provisioning | If needed, registration of alphanumeric sender might take up to 1 week. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | Gambling, political and adult content is restricted. |
Country recommendations | No specific country recommendations. |
|
MCC | 452 |
Dialing code | 84 |
Number portability | Yes |
Concatenated message | Standard |
Service restrictions | Sender ID registration is required by all operators for local and international brands, for all traffic types. Registration demands more time and documentation than usual. |
Service provisioning | 1 day to configure the default account setup. More if it's a specific setup (could depend on the supplier). |
Sender availability | Alpha (numeric IDs are not supported) |
Sender provisioning | Between 7 and 17 days. |
2way | Available as Short Code. |
2way provisioning | Local entity not required. The client needs to register the keyword and MT SMS to reply the MO SMS. The monthly fee per keyword is 50.000 VND (it is allowed to have more than one keyword on the Short Code). The keyword must be exclusive and it’s also case-sensitive. It must be at least 3 characters long (optimum length - 5 characters). Both letters and digits are supported in keywords. The average registration time for the new keyword is 1-3 days (5 days to set up). |
Country regulations | ASTW for promo traffic, traffic can't be sent in the evening. It is required to have DND DB enabled for promo traffic. For promo/marketing traffic get in touch with your Account Manager to adequately set up your account for your specific requirements. Opt-in consent from each end user is recommended before sending any communication particularly for marketing or other non-essential communications (if a user subscribes/registers to the client's website/app this is already included). Opt-out required for promo traffic. More info: - https://english.mic.gov.vn/Pages/VanBan/VanBanQuyPhamPhapLuat.aspx?LVB=103 - http://english.vnta.gov.vn/Trang/default.aspx |
Country restrictions | Gambling, gaming, sex, politics, tobacco, alcohol, and beer content is forbidden. |
Country recommendations | We suggest you get in touch with your Account Manager to adequately set up your account for your specific requirements. Finance sector clients need to provide the financial license from State Bank. E-commerce clients need to have stamp of MOIT on website. Generic senders are not allowed and they will be blocked by the operator. |
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MCC | 348 |
Dialing code | 1284 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | No restrictions. |
Service provisioning | Available immediately. |
Sender availability | VLN, dynamic in most networks. |
Sender provisioning | Up to 2 days for the VLN. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No specific country regulations. |
Country restrictions | No specific country restrictions. |
Country recommendations | No specific country recommendations. |
|
MCC | 421 |
Dialing code | 967 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | For Yemen Mobile, only registered alpha senders allowed. Other networks have no restrictions. |
Service provisioning | 1 day to configure the default account setup, more if it's a specific setup, could depend on the supplier. |
Sender availability | Alpha and numeric senders supported. Full dynamic connections, except for Yemen Mobile network (registered Alpha). |
Sender provisioning | Only for Yemen Mobile: The average sender registration process time depends solely on network provider. Usually takes up to 5 days. |
2way | No two-way SMS options currently available. |
2way provisioning | / |
Country regulations | No separation into local and international traffic in place. No separation on transactional and promotional traffic in place. Sender registration is needed only towards Yemen Mobile network. There is no sender registration needed for other networks. No specific regulations for promotional traffic. |
Country restrictions | Gambling, betting as well as SPAM, loan traffic, Crypto, Forex, adult and political content is likely to be blocked by the Yemen operators. |
Country recommendations | No specific recommendations. |
|
MCC | 645 |
Dialing code | 260 |
Number portability | No |
Concatenated message | Concatenated messages supported. |
Service restrictions | No specific restriction apply to sending traffic to Zambia. |
Service provisioning | Depending on the operator, service provisioning might take up to more than 1 day. |
Sender availability | Alpha, Short Code |
Sender provisioning | The average sender registration process completion time depends solely on network providers and exceeds 24 hours. |
2way | Two-way SMS via Short Code (standard billing available). USSD via Short Code (reverse billing available). |
2way provisioning | Proof of local company presence required. |
Country regulations | No specific regulations. Only transactional traffic allowed. |
Country restrictions | Gambinling traffic is not allowed. |
Country recommendations | Prior to sending to Zambia, acquire all necessary documentation to speed up registrations and waiting times. For additional info, contact Infobip Support or your dedicated Account Manager. |
|
MCC | 648 |
Dialing code | 263 |
Number portability | No |
Concatenated message | Standard. Concatenated messages supported. |
Service restrictions | There's traffic differentiation based on origin (local or international). You need to be registered before you can send local traffic. The same rule does not apply for international traffic. Note that you may not be able to send traffic with a generic or numeric sender because some networks have certain restrictions. Before you send any type of traffic towards Zimbabwe, contact Infobip support or your dedicated Account Manager. |
Service provisioning | Depending on the traffic origin and operator, service provisioning might take from 10 days to up to 30 days. Traffic with international origin does not have to be pre-registered but to assure that your traffic is delivered delivered, do not use generic and numeric senders. |
Sender availability | Local traffic registration is required on all networks, maximum length 11 characters with special characters. |
Sender provisioning | The average sender registration process time depends solely on network providers and can take up to 30 days. |
2way | Available 2-way setup: Short Codes. The two-way option is available via Short Code only and only on Econet. |
2way provisioning | Provisioning time for Econet can take up to 6 months to complete. |
Country regulations | A2P messaging is differentiated based on its origin (local or international).Special rates apply for international traffic. |
Country restrictions | Political, adult, and gambling content is forbidden. |
Country recommendations | Before you start sending any traffic to Zimbabwe, register your senders to avoid failing traffic. Do not use generic or numeric senders because some networks have certain restrictions. For additional information, contact Infobip support or your dedicated Account Manager. |
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Dialing/Country codes
Visit this page to find the needed dialing/country codes.
Note
This is general information about market and service provisioning specifics for the most frequently requested countries, and this does not represent the entire Infobip coverage.
In case you are seeking coverage and pricing information configured for your account, contact your Account Manager.