Essentials
API essentials
IP address safelist

IP address safelist

In case you need to safelist our IPs on your system, check the following list of ranges we use to deliver incoming messages, as well as delivery, seen, deleted reports, and send WhatsApp media messages:

193.105.74.0/24
62.140.31.0/24
83.166.64.0/19
202.22.160.0/20
81.23.248.0/21
185.255.8.0/22
208.93.48.0/22
89.164.98.0/24
149.5.186.0/24
109.117.13.32/27
171.244.0.32/27
151.1.137.208/28
203.223.163.32/28
182.48.75.160/29
203.223.170.88/29
13.87.78.119/32
20.216.25.182/32
20.173.68.171/32
34.166.0.168/32
34.166.49.86/32

For public AWS and Azure clouds, it is recommended to use the official range lists maintained by AWS and Azure for safelisting these ranges:

sFTP IPs

18.195.14.254
18.195.190.36
18.184.61.202
3.127.120.105
13.126.156.192
13.126.201.219
3.228.213.28
3.230.61.145
52.67.199.248
54.233.133.136
185.255.9.9
185.255.11.9

Media streaming IPs

IP addresses to be safelisted for proper usage of Media Streaming Calls feature.

Data centerFreeswitch IP addressNote
AMERICAS LATAM (BR) No static IP address assigned, deployed on AWS
EMEA (EU)193.105.74.4 
EMEA (EU)62.140.31.156 
EMEA (DE)193.105.74.4 
EMEA (DE)62.140.31.104 
EMEA (UK)
 
No static IP address assigned, deployed on Azure
APAC (HK)149.5.186.6 
INDIA (Mumbai)
 
No static IP address assigned, deployed on Azure
APAC (ID)81.23.249.9 
EMEA (SA)202.22.166.6 
EMEA (TR)202.22.169.58 
EMEA (AE)
 
No static IP address assigned, deployed on Azure
AMERICAS NAM (US East Coast)188.255.9.9 
AMERICAS NAM (US West Coast)185.255.11.6 

WebRTC IPs

IP addresses to be safelisted for proper usage of Infobip WebRTC.


AMERICAS LATAM (Brazil)
Public IPPortProtocolCategory
81.23.253.30443WSSSignaling Server
81.23.253.11210000–40000UDPMedia Server
81.23.253.113
81.23.253.153443IPTURN
49152–65220UDP
81.23.253.154443IP
49152–65220UDP
AMERICAS NAM (US East Coast)
Public IPPortProtocolCategory
185.255.9.43443WSSSignaling Server
185.255.9.1710000–40000UDPMedia Server
185.255.9.20
185.255.9.189443IPTURN
49152–65220UDP
185.255.9.190443IP
49152-65220UDP
AMERICAS NAM (US West Coast)
Public IPPortProtocolCategory
185.255.11.120443WSSSignaling Server
185.255.11.19110000–40000UDPMedia Server
185.255.11.192
185.255.11.189443IPTURN
49152-65220UDP
185.255.11.190443IP
49152–65220UDP
APAC (Hong Kong)
Public IPPortProtocolCategory
149.5.186.195443WSSSignaling Server
149.5.186.19310000–40000UDPMedia Server
149.5.186.194
149.5.186.191443IPTURN
49152–65220UDP
149.5.186.192443IP
49152–65220UDP
APAC (Indonesia)
Public IPPortProtocolCategory
81.23.249.32443WSSSignaling Server
81.23.249.6110000–40000UDPMedia Server
81.23.249.62
APAC (Japan)
Public IPPortProtocolCategory
35.78.12.239443WSSSignaling Server
Dynamic IP (AWS)10000–40000UDPMedia Server
APAC (Malaysia)
Public IPPortProtocolCategory
202.22.165.37443WSSSignaling Server
202.22.165.2010000–40000UDPMedia Server
202.22.165.21
APAC (Pakistan)
Public IPPortProtocolCategory
203.223.163.34443WSSSignaling Server
203.223.163.3510000–40000UDPMedia Server
203.223.163.36
203.223.163.37443IPTURN
49152–65220UDP
203.223.163.38443IP
49152–65220UDP
APAC (Singapore)
Public IPPortProtocolCategory
54.179.225.199443WSSSignaling Server
Dynamic IP (AWS)10000–40000UDPMedia Server
18.139.136.105443IPTURN
49152–65220UDP
52.77.52.160443IP
49152–65220UDP
EMEA (Europe)
Public IPPortProtocolCategory
193.105.74.133443WSSSignaling Server
193.105.74.8210000–40000UDPMedia Server
193.105.74.83
62.140.31.133443WSSSignaling Server
62.140.31.15110000–400003UDPMedia Server
62.140.31.15210000–40000UDP
62.140.31.226443IPTURN
49152–65220UDP
62.140.31.227443IP
49152–65220UDP
EMEA (Germany)
Public IPPortProtocolCategory
193.105.74.141443WSSSignaling Server
62.140.31.141
193.105.74.8010000–40000UDPMedia Server
193.105.74.81
62.140.31.135
62.140.31.136
193.105.74.234443IPSTUN
62.140.31.155
193.105.74.182443IPTURN
49152–65220UDP
193.105.74.183443IP
49152–65220UDP
62.140.31.240443IP
49152–65220UDP
62.140.31.241443IP
49152–65220UDP
EMEA (Saudi Arabia)
Public IPPortProtocolCategory
202.22.166.120443WSSSignaling Server
202.22.166.11810000–40000UDPMedia Server
202.22.166.119
EMEA (South Africa)
Public IPPortProtocolCategory
202.22.162.72443WSSSignaling Server
202.22.162.7010000–40000UDPMedia Server
202.22.162.71
202.22.162.68443IPTURN
49152–65220UDP
202.22.162.69443IP
49152–65220UDP
EMEA (Sweden)
Public IPPortProtocolCategory
193.105.74.72443WSSSignaling Server
193.105.74.8410000–40000UDPMedia Server
193.105.74.85
193.105.74.74443IPTURN
49152–65220UDP
193.105.74.75443IP
49152–65220UDP
193.105.74.89443IPSTUN
EMEA (Turkey)
Public IPPortProtocolCategory
202.22.169.120443WSSSignaling Server
202.22.169.12210000–40000UDPMedia Server
202.22.169.123
202.22.169.189443IPTURN
49152–65220UDP
202.22.169.190443IP
49152–65220UDP
EMEA (United Arab Emirates)
Public IPPortProtocolCategory
20.216.37.86443WSSSignaling Server
20.203.78.16410000–40000UDPMedia Server
20.233.121.52
EMEA (United Kingdom)
Public IPPortProtocolCategory
20.117.91.60443WSSSignaling Server
51.132.166.4310000–40000UDPMedia Server
51.132.165.221
INDIA (Mumbai)
Public IPPortProtocolCategory
185.255.8.33443WSSSignaling Server
185.255.8.18010000-40000UDPMedia Server
185.255.8.181
185.255.8.178443IPTURN
49152–65220UDP
185.255.8.179443IP
49152–65220UDP
LATAM (Colombia)
Public IPPortProtocolCategory
81.23.252.30443WSSSignaling Server
81.23.252.13110000–40000UDPMedia Server
81.23.252.132
81.23.252.158443IPTURN
49152–65220UDP
81.23.252.159443IP
49152–65220UDP

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