Essentials
› API essentials
› IP address safelist
In case you need to safelist our IPs on your system, check the following list of ranges we use to deliver incoming messages, as well as delivery , seen , deleted reports, and send WhatsApp media messages:
Public cloud IP ranges
For public AWS , Azure , and GCP clouds, use the official range lists for safelisting:
sFTP IPs
You can use and safelist the following sFTP IP addresses to ensure successful connections.
Voice sFTP IPs [#voice-sftp-ips-sftp-ips]
The following IP addresses are used for accessing the Voice sFTP service. Make sure to safelist them in your firewall or security settings to ensure uninterrupted data transfer.
Report export IPs [#report-export-ips-sftp-ips]
The following IP addresses and subnets are used for report export services. To ensure secure and uninterrupted access, safelist these IPs in your firewall or network configuration.
Location IP addresses/Subnets FR 193.105.74.0/24, 62.140.31.0/24 MUNM 20.204.204.24, 20.204.204.98, 185.255.8.13 (whole subnetwork) NY 185.255.9.58 EU 193.105.74.0/24, 62.140.31.0/24 GB1 20.108.54.3 ID1 81.23.249.0/24 SA2 202.22.166.6 TR1 202.22.169.58 AE2 20.233.44.67 PK2 203.223.170.94 SA3 34.166.0.168, 34.166.49.86
Media streaming IPs
IP addresses to be safelisted for proper usage of WebSocket audio streaming feature.
Data center Freeswitch IP address Note AMERICAS LATAM (BR) No static IP address assigned, deployed on AWS EMEA (EU) 193.105.74.4 EMEA (EU) 62.140.31.156 EMEA (DE) 193.105.74.4 EMEA (DE) 62.140.31.104 EMEA (UK) No static IP address assigned, deployed on Azure APAC (HK) 149.5.186.6 INDIA (Mumbai) No static IP address assigned, deployed on Azure APAC (ID) 81.23.249.9 EMEA (SA) 202.22.166.6 EMEA (TR) 202.22.169.58 EMEA (AE) No static IP address assigned, deployed on Azure AMERICAS NAM (US East Coast) 188.255.9.9 AMERICAS NAM (US West Coast) 185.255.11.6
WebRTC IPs
IP addresses to be safelisted for proper usage of Infobip WebRTC .
STUN server IP addresses applicable to all data centers. Public IP Port Protocol Category 62.140.31.155 443 IP STUN 193.105.74.234
AMERICAS LATAM (Brazil) Public IP Port Protocol Category 81.23.253.30 443 WSS Signaling server 81.23.253.112 10000–40000 UDP Media server 81.23.253.113 81.23.253.153 443 IP TURN 49152–65220 UDP 81.23.253.154 443 IP 49152–65220 UDP
AMERICAS NAM (US East Coast) Public IP Port Protocol Category 185.255.9.43 443 WSS Signaling server 185.255.9.17 10000–40000 UDP Media server 185.255.9.20 185.255.9.189 443 IP TURN 49152–65220 UDP 185.255.9.190 443 IP 49152-65220 UDP
AMERICAS NAM (US West Coast) Public IP Port Protocol Category 185.255.11.120 443 WSS Signaling server 185.255.11.191 10000–40000 UDP Media server 185.255.11.192 185.255.11.189 443 IP TURN 49152-65220 UDP 185.255.11.190 443 IP 49152–65220 UDP
APAC (Bangladesh) Public IP Port Protocol Category 103.23.95.205 443 WSS Signaling server 144.48.119.247 10000–40000 UDP Media server 144.48.119.248 185.255.8.179 443 IP TURN 49152–65220 UDP 185.255.8.178 443 IP 49152–65220 UDP
APAC (Hong Kong) Public IP Port Protocol Category 149.5.186.195 443 WSS Signaling server 149.5.186.193 10000–40000 UDP Media server 149.5.186.194 149.5.186.191 443 IP TURN 49152–65220 UDP 149.5.186.192 443 IP 49152–65220 UDP
APAC (Indonesia) Public IP Port Protocol Category 81.23.249.32 443 WSS Signaling server 81.23.249.61 10000–40000 UDP Media server 81.23.249.62 185.255.8.178 443 IP TURN 49152-65220 UDP 185.255.8.179 443 IP 49152-65220 UDP
APAC (Japan) Public IP Port Protocol Category 35.78.12.239 443 WSS Signaling server 52.199.136.159 10000–40000 UDP Media Server 3.114.141.109 193.105.74.182 443 IP TURN 49152–65220 UDP 193.105.74.183 443 IP 49152–65220 UDP
APAC (Malaysia) Public IP Port Protocol Category 202.22.165.37 443 WSS Signaling server 202.22.165.20 10000–40000 UDP Media server 202.22.165.21 185.255.8.178 443 IP TURN 49152-65220 UDP 185.255.8.179 443 IP 49152-65220 UDP
APAC (Pakistan) Public IP Port Protocol Category 203.223.163.34 443 WSS Signaling server 203.223.163.35 10000–40000 UDP Media server 203.223.163.36 203.223.163.37 443 IP TURN 49152–65220 UDP 203.223.163.38 443 IP 49152–65220 UDP
APAC (Singapore) Public IP Port Protocol Category 54.179.225.199 443 WSS Signaling server 13.251.226.180 10000–40000 UDP Media server 52.221.46.58 18.139.136.105 443 IP TURN 49152–65220 UDP 52.77.52.160 443 IP 49152–65220 UDP
EMEA (Europe) Public IP Port Protocol Category 193.105.74.133 443 WSS Signaling server 193.105.74.82 10000–40000 UDP Media server 193.105.74.83 62.140.31.133 443 WSS Signaling server 62.140.31.151 10000–40000 UDP Media server 62.140.31.152 62.140.31.226 443 IP TURN 49152–65220 UDP 62.140.31.227 443 IP 49152–65220 UDP
EMEA (Germany) Public IP Port Protocol Category 193.105.74.141 443 WSS Signaling server 62.140.31.141 193.105.74.80 10000–40000 UDP Media server 193.105.74.81 62.140.31.135 62.140.31.136 193.105.74.182 443 IP TURN 49152–65220 UDP 193.105.74.183 443 IP 49152–65220 UDP 62.140.31.240 443 IP 49152–65220 UDP 62.140.31.241 443 IP 49152–65220 UDP
EMEA (Saudi Arabia) Public IP Port Protocol Category 202.22.166.120 443 WSS Signaling server 202.22.166.118 10000–40000 UDP Media server 202.22.166.119 193.105.74.182 443 IP TURN 49152–65220 UDP 193.105.74.183 443 IP 49152–65220 UDP
EMEA (Saudi Arabia, Google Cloud) Public IP Port Protocol Category 34.166.155.211 443 WSS Signaling server 34.166.105.32 10000-40000 UDP Media server 34.166.75.6 193.105.74.182 443 IP TURN 49152-65220 UDP 193.105.74.183 443 IP 49152-65220 UDP
EMEA (South Africa) Public IP Port Protocol Category 202.22.162.72 443 WSS Signaling server 202.22.162.70 10000–40000 UDP Media server 202.22.162.71 202.22.162.68 443 IP TURN 49152–65220 UDP 202.22.162.69 443 IP 49152–65220 UDP
EMEA (Sweden) Public IP Port Protocol Category 193.105.74.141 443 WSS Signaling server 193.105.74.84 10000–40000 UDP Media server 193.105.74.85 193.105.74.74 443 IP TURN 49152–65220 UDP 193.105.74.75 443 IP 49152–65220 UDP 193.105.74.182 443 IP 49152–65220 UDP 193.105.74.183 443 IP 49152–65220 UDP
EMEA (Turkey) Public IP Port Protocol Category 202.22.169.120 443 WSS Signaling server 202.22.169.122 10000–40000 UDP Media server 202.22.169.123 202.22.169.189 443 IP TURN 49152–65220 UDP 202.22.169.190 443 IP 49152–65220 UDP
EMEA (United Arab Emirates) Public IP Port Protocol Category 20.216.37.86 443 WSS Signaling server 20.203.78.164 10000–40000 UDP Media server 20.233.121.52 193.105.74.182 443 IP TURN 49152-65220 UDP 193.105.74.183 443 IP 49152-65220 UDP
EMEA (United Kingdom) Public IP Port Protocol Category 20.117.91.60 443 WSS Signaling server 51.132.166.43 10000–40000 UDP Media server 51.132.165.221 193.105.74.183 443 IP TURN 49152-65220 UDP 193.105.74.182 443 IP 49152-65220 UDP
INDIA (Mumbai) Public IP Port Protocol Category 185.255.8.33 443 WSS Signaling server 185.255.8.180 10000-40000 UDP Media server 185.255.8.181 185.255.8.178 443 IP TURN 49152–65220 UDP 185.255.8.179 443 IP 49152–65220 UDP
LATAM (Colombia) Public IP Port Protocol Category 81.23.252.30 443 WSS Signaling server 81.23.252.131 10000–40000 UDP Media server 81.23.252.132 81.23.252.158 443 IP TURN 49152–65220 UDP 81.23.252.159 443 IP 49152–65220 UDP