Aggregators (RBM)

Aggregators web interface enables you to set up your account in order to send traffic through RBM API.

To start sending traffic, you have to register Brands, Senders, and Test devices, for which you can follow instructions below.

After Infobip provided you with login information for Aggregators web interface, you should follow these steps:

1. Brand registration
2. Sender registration
3. Test device registration
4. Sender launch
5. Send traffic

Brand registration

On the landing page of Aggregators web interface, click on the Create brand button, input your company name, and Save it.

Sender registration

1. Select your Brand from the list.

2. Click Register sender.

   

3. Fill out the form with requested information. Once saved, the form cannot be modified.

For field specific requirements and restriction, check Sender specification. (link to Sender specification page)

Once you save the form, Sender is marked as Draft. Meaning that it is created successfully and it is ready for testing. If the sender's status is not marked as Draft neither after 5 minutes, contact (opens in a new tab) Infobip support.

Test device registration

1. Select Brand → Sender → Test devices tab.

2. Enter your phone number, and click Add test device. You can add multiple phone number which will participate on testing of this sender. Mobile phone must be Android with enabled RCS conversations.

   

3. Confirm the invitation you received on your mobile phone. (Can take up to couple of min for verification text.)

4. Once the sender is Ready, click Submit for launch.

Sender launch

In order to launch and use Sender, you must fill out the questionnaire and submit it for approval. Information asked in questionnaire ensures normal and fair communication towards the end users. Sender approval is done by carriers. It can be approved, or declined with an explanation.

Information needed for questionnaire:

1. Brand contact - full name, email, and website.
2. Point of contact - on Aggregator side. Somebody who should be contacted by the carrier to clarify any information.
3. Sender experience - explanation of how the opt in is provided.
4. Sender preview - how carrier can access the sender, or video should be provided for opt-out mechanism.

Submit starts the process of Sender being submitted for launch. The review is sent to the carrier.

For aggregator, the approval process ends here, while the carrier must approve the sender.

Send traffic

After your Sender has been approved by the carrier, you are now able to send traffic via RBM API. Setup details are shared with you during onboarding process.