False positives prevention

False positives prevention

Sometimes regular users could be affected by Signals. They could perform an unusual volume of OTP requests or be a part of a suspicious country with a suspicious range.

Infobip is constantly monitoring and improving the system to minimize such cases. With proffered thresholds expected false positive rate is under 1%. In case when a false positive happens, clients can unblock any number by using the Trusted MSISDN API.

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