Logs

Use Logs (opens in a new tab) to get information about the status of individual messages.

You can search Logs by using the following options:

• Message ID
• Email subject
• Sender name
• Destination
• Data payload

You can also use the following filters. These filters are available on the left-hand side of the screen:

• Messages with exact match
• Date range
• Custom date
• Status (delivered, pending, rejected, undeliverable, expired)
• Account
• User
• Channel (inbound and outbound)
• Destination (To)
• Sender (From)
• Communication name
• Country
• Network
• Message ID

After you find the required logs, you can either expand individual logs to see the details or export the logs. To export the logs, click Export at the top right-hand side of the screen.