Getting started
Create an account
To use any Infobip product, you need to sign up (opens in a new tab) for a free account. See Create an account for more details.
Free trial
Once you create an account, you are automatically enrolled in a free trial until you run out of allocated free credits.
In addition to your generic free trial package, you can unlock a free trial with Conversations to get additional benefits that reflect what is in the Scale paying plan (opens in a new tab).
Upgrade to paying account
You can decide to finish the free trial and upgrade your account (opens in a new tab) at any time. Use the Pricing button (top right corner) on the Homepage to view available billing options.
Product setup
To use Conversations, configure your environment. Set up a channel and configure your senders (brand representatives) so that customers can reach out to you.
Minimum prerequisites:
Queues and routing are optional functionalities:
You can skip this section if you just need to manage conversation threading.
Contact your account manager or our Sales team (opens in a new tab) to get more information about the product utilization.