Getting started
Create an account
To use any Infobip product, you need to sign up for a free account. See Create an Account for more details.
Free trial
Once you create an account, you are automatically enrolled in a free trial until you run out of allocated free credits.
In addition to your generic free trial package, you can unlock a free trial with Conversations to get additional benefits that reflect what is in the Scale paying plan.
Upgrade to paying account
You can decide to finish the free trial and upgrade your account at any time. Use the Pricing button (top right corner) on the Homepage to view available billing options.
Product setup
To use Conversations, configure your environment. Set up a channel and configure your senders (brand representatives) so that customers can reach out to you.
Minimum prerequisites:
Queues and routing are optional functionalities:
You can skip this section if you just need to manage conversation threading.
NOTE
Contact your account manager or our Sales team to get more information about the product utilization.