Send a message
Send messages through Messenger by Facebook using the Infobip SaaS layer.
Messenger over Answers
Use Answers to create custom chatbots with automated responses to interact with your customers. The following fields are specific to this chat app in Answers:
Messenger over Conversations
Use Conversations to enable customers to switch their chat from a chatbot to a live agent. Live agents can handle requests that a chatbot may not be able to handle.
Messenger over API
You can send Messenger messages using one of the following options:
Messenger API
Use the Messenger API (opens in a new tab) to send messages, get outbound message logs, get delivery reports, receive inbound messages, and receive opt-in/opt-out marketing events.
Conversations API
Use the Conversations API (opens in a new tab) for live agent support and multi-channel workflows.