People Operations Business Partner

At Infobip we dream big. Last year, over half of the world’s population interacted with businesses through the Infobip platform. It didn’t happen by chance: through 50+ offices on 6 continents, we are truly committed to helping our 200 000 enterprise clients reach and engage mobile users. Join us in driving the continuous success of Infobip.

Why is this role important at Infobip?

Our international and multicultural People Operations team is a champion of Infobip culture and our goal is to attract, recruit and develop the very best talents in their field and ensure they’re highly engaged, satisfied and constantly challenged. BP is an individual contributor role with direct reporting line towards People Operations Manager. A person in this role has designated stakeholders he/she is supporting in all HR related matters while on the other hand POP Business Partners are leading projects that should boost organizational efficiency and solve challenges that are set as a priority in their designated area of the organization.

Your main responsibilities will be:

• Project management and leadership on identified POP initiatives on the level of the team (identification, leadership, organization and results delivery on the milestones and project goals in line with defined deadlines)

• Project implementation on the level of the team and monitoring efficiency of newly defined processes

• Reporting efficiency through timely and accurate update of main stakeholders 

• Focusing on employee retention, turnover of identified top performers in their region, segment or product area and efficiency in offboarding low performers from the organization

• Top talent acquisition and managing employee engagement initiatives for dedicated departments

• Effective implementation of performance management programs

• Employee satisfaction for dedicated departments

More about you:

• You have at least 5 years of experience in human resources working with performance management, employee engagement, learning & development, recruitment, and other HR processes. You are a master of your work.
• Your excellent interpersonal skills enable you to form effective working relationships with people at all levels.
• You have excellent organizational skills.
• You have flexibility and willingness to challenge organizational culture when necessary.
• You are a proficient user of both written and spoken English.
• You are a person with integrity.
• You are easily approachable.

Why you should consider this opportunity:

Learn as you grow – Starting from an onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
Opportunity Knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
Never a dull moment – We work with powerful companies with great impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries on a dailybasis.
Great environment – Wonderful team spirit, creativity and persistence are the drivers of our company. 
Pay & Perks – Competitive salary, health and pension benefits, travel allowances, expatriate compensation packages for your business trips, a team taking care of all the equipment you need, team buildings and other organised activities, kitchen stocked with the usual suspects… Talk about a balanced lifestyle!