Enterprise Presales Engineer

At Infobip we dream big. Last year, over half of the world’s population interacted with businesses through the Infobip platform. It didn’t happen by chance: through 50+ offices on 6 continents, we are truly committed to helping our 200 000 enterprise clients reach and engage mobile users. Join us in driving the continuous success of Infobip by creating products that our customers love.

As an Enteprise Presales Engineer, you will provide support to clients and to our team as the part of the sales process by designing and delivering solutions, proof of concept demonstrations, and consulting sales team on technical aspects of the opportunities. Acting as a Technical Lead you will ensure smooth integration between clients and Infobip by successfully coordinating all technical teams involved (both internal and external).

Job Responsibilities:

• Designing solutions for clients' needs and ensuring that all projects are delivered on time, within scope and within budget.
• Developing project scopes and objectives, involving and coordinating with all relevant stakeholders while ensuring technical feasibility.
• Acting as an engineering resource by providing product education, technical assistance, and after-sales support to clients.
• Providing support to our sales team and presenting solutions with them.
• Identifying new and innovative use cases for Infobip’s products and solutions.
• Understanding clients' business in depth and knowing exactly which of our products can help them evolve their business.

More about you:

• Your previous experience (ideally 3 - 5 years) either in system integration/development/ pre-sales or similar roles developed your expertise and now you’re looking for a high-growth challenge in a global IT company
• You have a strong engineering background and passion for IT and technology.
• You have the ability to translate complex business requirements into workable technical solutions
• You take a proactive and creative approach to attend to clients’ needs (even if they may not be aware of those needs).
• You are able to present products and ideas with ease, confidence and persistence.
• You speak fluently with clients, partners and colleagues alike, and have a great command of English.
• You prefer a collaborative, fast-paced, entrepreneurial environment.

Why our employees choose us and stay?

• Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. You can look forward to working with the likes of Viber, Zendesk, O2 and… Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
• Opportunity Knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
• Learn as you grow – Starting from the onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
• Connect globally – Work with people from different countries, participate in the biggest IT and Telecom events, join us in our Summer Connect conference in Croatia. We put the “global” in globalisation.
• Pay & Perks – Competitive salary, travel allowance, a team taking care of all the equipment you need, team buildings and other organised activities... Talk about a balanced lifestyle!