AI Agents
Overview

AI Agents

EARLY ACCESS
IMPORTANT

AI Agents is available as an Early Access feature. To get access or learn more, contact your dedicated account manager or Support.


AI Agents is the intelligent automation layer within AgentOS where autonomous systems perform tasks using large language models (LLMs), tools, and external integrations.

Agents receive input, interpret the request, and execute one or more actions to produce a response: from answering simple queries to running multi-step workflows.

Infobip AgentOS provides a complete platform to create, test, and deploy AI agents that integrate into your communication workflows.

New to AI Agents?
Follow our step-by-step guide to set up your account, learn the fundamentals, and create your first agent.

Looking for specific documentation?
Go directly to AI Agents, Knowledge Agents, Advanced topics, or Quality center.



Explore AI Agents



AgentOS integration


Additional resources

Explore more tools and documentation to help you plan, integrate, and support your AI agents.

Essentials
Browse foundational guides for creating an account, managing users, setting up APIs, and ensuring connectivity in the Essentials hub.

Support center
Browse troubleshooting guides and frequently asked questions in the Support center (opens in a new tab).

Use case library
Explore real-world examples in our Use case library (opens in a new tab) to inspire your implementation.



Ready to get started?

Start your free 60-day trial today and explore Infobip AI agents.

(opens in a new tab)






Need assistance

Explore Infobip Tutorials

Encountering issues

Contact our support

What's new? Check out

Release Notes

Unsure about a term? See

Glossary
Service status

Copyright @ 2006-2026 Infobip ltd.

Service Terms & ConditionsPrivacy policyTerms of use