Use case library

Explore comprehensive use cases showcasing advanced conversational experiences across omnichannel platforms.

Intents
Products
Solutions
Content Subtypes
Industries

Posted onJuly 1, 2025.

TechSales: Technician as a Salesman.

Empower technicians to instantly activate, cross-sell, and upsell services via AI-powered, rich messaging channels like WhatsApp – fully integrated with your OSS/BSS stack.

Tags:
  • Telco.

Posted onMarch 18, 2025.

Number validation.

Validate mobile numbers to optimize message deliverability and ensure cost efficiency.

Tags:
  • Financial Services.
  • Healthcare.
  • Retail.
  • Telco.
  • Transportation & Logistics.

Posted onMarch 18, 2025.

Payment reminders.

Remind customers about upcoming loan or credit card payments.

Tags:
  • Financial Services.
  • Telco.

Posted onMarch 18, 2025.

Collect opt ins.

Build a strong and engaged audience by collecting opt-ins for your marketing communications, ensuring compliance and respecting customer preferences.

Tags:
  • SMS.
  • WhatsApp Business.
  • eCommerce.
  • Financial Services.
  • Healthcare.
  • Retail.
  • Telco.
  • Transportation & Logistics.

Posted onMarch 10, 2025.

Mobile app adoption.

Drive mobile app downloads and engagement with personalized onboarding and proactive support.

Tags:
  • Facebook Messenger.
  • In-app messaging.
  • SMS.
  • Viber for Business.
  • WhatsApp Business.
  • Financial services.
  • Financial Services.
  • Retail.
  • Telco.
  • Transportation & Logistics.

Posted onMarch 10, 2025.

Debt collection.

Recover more debt faster and at a lower cost. Transform your debt collection into a modern, efficient digital process.

Tags:
  • Apple Messages for Business.
  • Email.
  • Facebook Messenger.
  • Instagram Business.
  • MMS.
  • RCS.
  • SMS.
  • Viber for Business.
  • Voice.
  • WhatsApp Business.
  • Telco.

Posted onFebruary 5, 2025.

Upselling flight packages.

Transform ordinary flights into extraordinary experiences with targeted flight package upsells delivered through convenient messaging channels.

Tags:
  • Transportation & Logistics.

Posted onFebruary 5, 2025.

Track browsing behaviour.

Gain valuable insights into customer preferences and online behavior to personalize experiences and optimize marketing campaigns.

Tags:
  • Financial Services.
  • Healthcare.
  • Retail.
  • Telco.
  • Transportation & Logistics.

Posted onFebruary 5, 2025.

Refund and returns.

Allow customer to automatically find solutions for their product troubles and ask for returns.

Tags:
  • Email.
  • Facebook Messenger.
  • Live Chat.
  • RCS.
  • SMS.
  • Telegram.
  • Viber for Business.
  • WhatsApp Business.