Messaging over API

You can use the Infobip API for Instagram Messaging with one of the following options:

Instagram API

Use the Instagram API to send direct messages, get outbound message logs, and get delivery reports.

To receive delivery reports and click events at your webhook, without adding a webhook URL to every request, create a webhook subscription for Instagram. For the events you can subscribe to, see Available webhook events.

Conversations API

Use the Conversations API to set up real-time conversations with your customers and offer live agent support.