Mobile App Messaging

 

 

 

No matter the industry you are in, having a mobile app makes your products and services available right in your customer’s pocket. The mobile application is a direct channel to your customers helping you to engage and inform, improve the shopping experience, and build loyalty.

With the Infobip Mobile App Messaging solution you can:

  • Communicate directly with your mobile application audience
  • Track your audience behavior
  • Analyze mobile app trends

To activate the channel, contact your Account manager or reach out to us.

DO YOU HAVE AN INFOBIP ACCOUNT?

To use Infobip platform, you need credentials. If you already have an Infobip account, log in to our web interface. Otherwise, create an account.

Features

Communicate directly with your mobile application audience.

Mobile Push Notifications

Notifications that are triggered on Android and iOS devices. Give a voice to your mobile application to deliver meaningful and relevant information to end customer when the customer is not in the mobile app.

 

In-App Notifications

Reach your mobile app audience with the highest click-through rate to accompany their mobile app user experience. In-app notifications are shown on the device screen when a mobile app is opened. That way your customers won’t miss valuable information.

 

Inbox

Save incoming messages to inbox, so that your customers can always navigate back to the content that they received earlier.

 

Track your audience behavior.

Unified Customer Profile

Easy way to track your audience by knowing which customer is present on which device and available across any other channels.  

 

Customer Preferences 

Enrich your customer profile with additional preferences that specify your customer preferences and needs. Simply set up subscriptions which are shared across devices of a single customer.

 

Customer Behavior Events

Get insights into how your audience interactswith your mobile app, gather more information on trends and automate communication with your end users.  

 

Analyze mobile app trends.

Engagement Analytics Dashboard 

Keep an eye on how your communication strategy influences your mobile app audience activity. Track your churn ratio of new installs and uninstalls.  

 

Communication Details 

Track the impact of each communication you send to your customers and its conversion. Use these details to adjust your processes and reach your goals faster.  

 

Detailed Reporting

All customer conversations are recorded and available for audit and troubleshooting. Search conversations in real time and even export them at any time.

Try our DEMO application!

Go to the Infobip Mobile Apps functionality without any development effort with our Demo application.