Create your first AI agent

This quick start guide shows you how to create your first AI agent using a template. This guide shows how agents work through template-based creation and basic testing.

For production deployments, refer to the complete Create and publish an agent workflow with full planning, configuration, and testing guidance.

Follow these steps to create your first agent:

1. Go to AI agents

   On the Infobip web interface (opens in a new tab), go to Automation studio > Agents.

2. Create from template

   1. Select Create agent > Create from template.
   2. Select a template that matches your use case.
   3. Name the agent.
   4. Save the agent.

3. Test the agent

   Test the agent to verify it works as expected before publishing.

   1. Open the agent and select Preview.
   2. Send a test message in the Chat & traces tab.
   3. View the agent's response and processing details.

   For detailed testing guidance, refer to Test your agent.

4. Publish the agent

   Publish the agent to make it available for use with Answers.

5. Integrate with Answers

   Integrate the agent with Answers to use it in your chatbot.

Next steps

For production implementations:

• Plan your implementation: Define architecture and requirements
• Build and configure: Complete creation workflow with all configuration options

Additional resources:

• Write effective prompts: Best practices for agent instructions
• Advanced features: Orchestration, structured output, and more