Detailed report

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A detailed report provides you with information about sent or received messages.

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Create a detailed report

To create a detailed report, follow these steps:

1. In the web interface (opens in a new tab), go to Analyze > Reports.

2. In the Report type section, select Detailed, and then Create Report.

3. In the Detailed Report Content > Channels and Services section, select the channels that you want to track.

   • By default, all channels are selected.
   • To track a specific channel, clear the channels that you do not need.
   • To quickly update your selection, use None and All.

4. In the Recurrence and date range section, set the following:

   • Whether the report is one-time or recurring
   • The date range for the report

5. In the Filters section, set the following:

   • Whether to generate the report By send time or By done time
   • The message status (Delivered, Pending, Rejected, Undeliverable, Expired)
   • To see more options, select View additional filters

6. In the Options section, set the following:

   • File format: Select .xlsx or .csv
   • Unique reports: Choose whether you want separate reports by account, sender, user, or title.
   • Columns: Choose whether the report contains all columns or only the columns that you select.
   • Direct link: Choose whether you want to generate a shareable link to the report. Anyone with the link can download the report. The link is valid until the report status changes to Expired.
     IMPORTANT

     The Direct link option is not enabled by default and is available only on request.

   • Recipients: Enter the recipients to whom you want to send the report.

7. Select Create report.

   

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View or download a report

After the report is generated, download the report or view it in the web interface.

For more information, see Download or view report data from the web interface.

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