Manage and configure your WhatsApp connection in Apps > WhatsApp. Configuration options continue to undergo development. Keep an eye on this space for more configurable options coming soon.
Open the Senders tab to see your list of senders. If you have not set up any additional senders since setup, you will only see the Infobip sandbox text sender, and your own sender which you provided during setup.
If you need to set up additional senders, you can do so by using the Request Sender option. This will allow you to provide your email address so that a sales representative can get in contact to start the procedure.
You have several options to configure your sender account: view templates, edit configuration, edit sender information.
This simply displays your message templates which you have submitted, along with their statuses (approved, pending, rejected). Approved templates are live and available for usage. Use the search, expand, and export options as required here.
Enable the forwarding of incoming messages to agents in the Conversations module and/or to chatbots in the Answers module. If this option is disabled, you will only be able to access incoming messages via Logs.
Edit your forwarding URL if required to change traffic routing if you are sending and receiving messages over API.
Edit Sender Information
Quickly modify your company information as and when required. This includes bio, contact information, and profile image.