Launch AI chatbots on WhatsApp— Drive conversions & retention faster
Reach over 2 billion WhatsApp users with intelligent, AI-powered conversations. Our WhatsApp Business chatbot automates engagement, delivers 24/7 customer support, and drives conversions—all on your customers’ favorite messaging app.
2,000 brands worldwide use WhatsApp Business through Infobip
use case
Easily build & automate WhatsApp customer conversations
customer
How top brands are benefiting from introducing chatbots
Learn about some of the innovative ways our customers are using chatbots built with Answers to drive conversions and enhance their customer service.
Nissan Saudi Arabia: Mastering lead generation with an AI-powered voice game over WhatsApp .
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80%
session engagement rate . -
84%
were first-time participants . -
93%
delivery rate across campaigns .
Unilever: Promoting new products with a conversational WhatsApp chatbot .
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14x
higher product sales . -
290,000
messages exchanged in 7 days .
Uber: Capitalizing on the global expansion of the ride-sharing phenomenon .
-
90%
of global calls anonymized .
Anand Rathi: 40% increase in CTR with WhatsApp Chatbot built by Infobip .
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40%
increase in CTR . -
10%
increase in renewals . -
5%
decrease in call center calls .
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Learn everything about WhatsApp Business and chatbots by Infobip
Next-level engagement with Infobip’s AI messaging suite.
Engaging customers takes more than just great content. You need precise timing, intelligent channel selection, and smart targeting. AI messaging suite delivers all this without compromising privacy.
- Awareness.
- Conversational experience.
Infobip and Oracle partner to transform customer conversations with WhatsApp and SMS integration .
New integration provides streamlined, AI-enhanced omnichannel customer interactions, improving satisfaction and operational efficiency.
- Global.
How to increase retail sales during peak shopping seasons.
Learn how an improved marketing strategy and personalized interactions can increase retail sales when customer demand is at its highest.
- Best Practices.
- Retail.
- Sales.
How to make AI shopping assistants your brand ambassadors.
Learn how AI shopping assistants are transforming the retail landscape, driven by the need for exceptional customer experiences in an era where every interaction matters.
- Blog.
- Best Practices.
- eCommerce.
- Retail.
- Conversational experience.
Quick guide to WhatsApp Business Platform.
Discover all you need to know about WhatsApp Business Platform, from creating an account to building chatbots, marketing strategies and more.