Moments
Flows homepage

Flows homepage

All flow campaigns that you create are listed on the All flows page in Moments. You can do the following.

  • View a list of flows.
  • View the following details about a flow.
    • Name of the flow
    • Created by: Who created the flow and when
    • Flow status
    • Launch date
    • Cost: Information about expenses
    • Sent: Information about traffic
  • Search for a flow. Use the search box.
  • Filter the flows to find a specific flow.
  • Create a flow.
  • Duplicate a flow.
  • Delete a flow.
  • Add audience to a flow. Select the three dots next to the flow and select Add audience to flow. Follow the instructions in the Add audience using the flow editor documentation.
  • Stop an active flow. Select the three dots next to the flow and select Stop. For flows that have multiple versions, you can select either Stop selected flow version or Stop all versions of the flow. The flow goes into the Cancelled status.
  • Edit a flow.
  • View the campaign logs in Analyze (opens in a new tab). Select the three dots next to the flow and select See in logs. You can view logs for any flow that has traffic.
  • View the performance of a flow. Select the three dots next to the flow and select View performance. You can view the performance for any flow that was launched (not in the Draft status).
Flows home page

Flow status

A flow can be in one of the following statuses.

StatusDescription
DraftedThe flow has never been launched.
ScheduledThe flow is configured to launch on the Start date.
ActiveThe flow has been launched. Participants can enter and exit the flow based on the flow settings.
FinishedThe flow stopped automatically. Participants cannot enter the flow anymore.
CancelledThe flow was stopped manually after it was launched. Participants cannot enter the flow anymore.
Finishing

The flow has stopped. Existing participants will finish the flow, but no new participants can enter it. The flow goes into the Finished status after all the current participants complete the flow.

To configure this setting, refer to Scheduling > Allow journeys to complete after flow is stopped section.

Filter the flows

Use one or more filters to find a specific flow. The following filters are available.

  • Status: Select one or more flow statuses.
  • Created by: Users who created the flow. Select one or more users.
  • Templates: Select a template to find all the flows that were created from this template.
  • Date. Example: The date the flow was modified.

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