Power Seamless Customer Conversations on WhatsApp
Deliver secure, 24/7 customer interactions and create personalized experiences on the world’s most popular messaging app—with Infobip as your trusted WhatsApp Business Platform provider.
Send your first WhatsApp campaign with Infobip in minutes
2,000 brands worldwide use WhatsApp Business Platform through Infobip
Reach 2 Billion Users on Their Preferred Channel
Delight your customers with dynamic WhatsApp messaging features to elevate your interactions
WhatsApp for every touchpoint
Explore how WhatsApp is powering engagement, support, and conversions across the customer journey
Pay as you go: WhatsApp pricing calculator
Interactions on the WhatsApp Business Platform are charged per message.
A conversation is a 24-hour message thread with your customer and is charged when your message is delivered.
Conversations are divided into four or five categories depending on the use case – Utility, Marketing, Authentication, Authentication-international and Free-form messages.
Substantial discounts available for messaging volume > 1 million
You can use WhatsApp through
Estimated prices
UTILITY
0€
Authentication
0€
MARKETING
0€
FREE FORM
0€
International Authentication
0€
International Authentication
0€
International Authentication
0€
International Authentication
0€
International Authentication
0€
International Authentication
0€
International Authentication
0€
International Authentication
0€
International Authentication
0€
Total
0€
Success stories that speak for themselves
See how businesses across industries are winning with WhatsApp
Unilever: Promoting new products with a conversational WhatsApp chatbot
-
14x
higher product sales -
290,000
messages exchanged in 7 days
Nivea: Celebrating diversity and reaching new customers with innovative engagement
-
207%
of reach target achieved -
250,396
organic reach
AXA Partners: Automating roadside assistance with WhatsApp
-
20%
cases opened through WhatsApp -
94%
CSAT rate
Anand Rathi: 40% increase in CTR with WhatsApp Chatbot built by Infobip
-
40%
increase in CTR -
10%
increase in renewals -
5%
decrease in call center calls
Segari: 90% reduction in response time with fast and contextualized support
-
90%
faster response rates -
87%
positive feedback
Bajaj Auto: Increased conversions and click-through rates with WhatsApp and RCS
-
2x
increase in conversion -
8%
surge in click-through rates -
133%
rise in engagement
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