Conversations
Advanced analytics
Alerts

Alerts

Set up alerts to receive an email notification when a KPI value crosses the specified threshold.

You can add alerts only to KPIs and not to other components, such as insights.

To add an alert to a KPI:

  1. Go to the Custom dashboards tab.
  2. Choose the required dashboard.
  3. Hover over the KPI for which you want to add an alert.
  4. Click the bell icon.
  5. Set the following parameters:
    • Choose whether to receive the notification when the KPI value is above or below the threshold.
    • Enter the threshold value.
    Conversations - Set alerts for KPIs
  6. Click Set alert.

You will now receive alerts to the email address associated with your Infobip account.

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