Feature parity

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The table serves as a guideline for local carriers that support Infobip features.

To be able to use it, the feature has to be supported by both Infobip and the carrier.

Example: File type message - PDF

For a customer to use it, both requirements have to be met:

1. Infobip solution must be one of:

• RCS API v1
• RCS API v2
• Broadcast

2. Carrier must be one of:

• India - Vodafone Idea, Airtel, BSNL, Reliance JIO
• Nigeria - Airtel, MTN
• Poland - Orange
• France - Orange
• Spain - Orange
• All other carriers

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Parity table

Feature	Details	Google platform support for RCS/RBM	Infobip products coverage						Carriers features coverage					All other carriers (feature coverage identical with Google platform coverage)
			RCS API v1	RCS API v2	Broadcast	Moments	Conversations	Answers	Telefonica (ESP)	Vodafone Idea (IND) Airtel (IND) BSNL (IND) Reliance JIO (IND) Airtel (NGA) MTN (NGA)	Orange (POL, FRA)	Orange (ESP)	Claro (ARG, CRI, DOM, SLV, GTM, HND, NIC) Telcel (MEX)
Text message	Text	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
	Suggested reply	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Suggested action	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
File message	File via URL	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	-	✓
	File via upload	✓	-	-	-	-	-	✓	-	✓	✓	✓	-	✓
	PDF	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	-	✓
	JPEG/JPG	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	-	✓
	GIF	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	-	✓
	PNG	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	-	✓
	H263	✓ *	✓	✓	✓	✓	-	-	-	✓	-	✓	-	✓
	M4V	✓ *	✓	✓	✓	✓	-	-	-	✓	-	✓	-	✓ *
	MP4	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	-	✓
	MPEG-4	✓	✓	✓	✓	✓	-	-	-	✓	-	✓	-	✓
	MPEG	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	✓	✓
	WEBM	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	-	✓
	Audio: all file types	-	-	-	-	-	-	-	-	-	-	-	-	-
	Suggested reply	✓	-	✓	✓	✓	-	✓	✓	✓	✓	-	-	✓
	Suggested action	✓	-	✓	✓	✓	-	✓	✓	✓	✓	-	-	✓
Suggested reply	Text	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
Suggested action	Dial number	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	View location	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Share location	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Open a URL	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Create a calendar event	✓	-	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
Rich card	File via URL	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	-	✓
	File via Upload	✓	-	-	-	-	-	✓	-	✓	✓	✓	-	✓
	JPEG/JPG	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	GIF	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	✓	✓
	PNG	✓	✓	✓	✓	✓	-	✓	-	✓	✓	✓	✓	✓
	H263	✓ *	✓	✓	✓	✓	-	-	-	✓	-	-	-	✓ *
	M4V	✓ *	✓	✓	✓	✓	-	-	-	✓	-	-	-	✓ *
	MP4	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	✓	✓
	MPEG-4	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	✓	✓
	MPEG	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	✓	✓
	WEBM	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	✓	✓
	Card orientation	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Card alignment	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	-	✓
	Media height	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Media/card title	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Media/card description	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
	Suggested action in card	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Suggested action below card	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Suggested reply in card	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Suggested reply below card	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
Carousel	File via URL	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	File via Upload	✓	-	-	-	-	-	✓	-	✓	-	✓	-	✓
	JPEG/JPG	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	GIF	✓	✓	✓	✓	✓	-	-	-	✓	✓	-	✓	✓
	PNG	✓	✓	✓	✓	✓	-	✓	-	✓	✓	✓	✓	✓
	H263	✓ *	✓	✓	✓	✓	-	-	-	✓	-	-	-	✓ *
	M4V	✓ *	✓	✓	✓	✓	-	-	-	✓	-	-	-	✓ *
	MP4	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	✓	✓
	MPEG-4	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	✓	✓
	MPEG	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	✓	✓
	WEBM	✓	✓	✓	✓	✓	-	-	-	✓	✓	✓	✓	✓
	Rich card width	✓	✓	✓	✓	✓	-	-	✓	✓	✓	-	✓	✓
	Media height	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Media title	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Media description	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
	Suggested action in card	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Suggested action below card	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Suggested reply in card	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓
	Suggested reply below card	✓	✓	✓	✓	✓	-	✓	✓	✓	✓	✓	✓	✓

*(potential problems with content delivery due to Google issues)

You can also download the entire table in Excel format here (opens in a new tab).

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