Smarter marketing campaigns powered by Viber

Engage customers with rich, interactive messages that boost click-throughs, sales, and marketing ROI at scale

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Implement flexible and cost-effective messaging throughout the customer journey

Viber Business Messages

Create engaging one-to-one interactions on your customers’ favorite messaging app with images, video, and file sharing for a convenient and memorable experience.

Viber Bots

Deploy chatbots that work for you 24/7 – driving engagement, generating leads, and providing answers to common queries.

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Start meaningful customer conversations with a messaging solution for every use case

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Learn how top brands are using Viber Business Messages to drive sales and improve customer satisfaction

DPD: Improving delivery experiences and cutting costs with Viber and SMS .

20%

reduction in cost .

Metrobank: Enhanced marketing communications and significant cost efficiencies with Viber for Business .

30 – 50%

cost reduction for rich marketing messages .

Primer Group: Boosting sales by 225% using Viber .

225%

increase in sales .

LEAP Summit: Improving attendee experience with Viber and SMS .

50%

decrease in queries . 








	


	

	Easily connect to the Viber Business Messages API




	

	Benefit from the versatility of Viber Business Messages and build rich, cost effective, and scalable messaging solutions.




	
    
	
  • Choice of a basic or fully featured API
  • Rich engagement functions
  • Clear API documentation
  • Developer support




	
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	Learn more about Viber for Business








	

	

	

		

							
					
											
					

						Header image for blog about how to build a Viber bot - showing a chatbot making a travel recommendation
					

					

						Posted onDecember 11, 2025.
						
A guide to Viber chatbots and how to build one.

						

							
Join us for an introduction to Viber chatbots, including key features, what they can be used for, and most importantly – how to build one without needing to be a developer.

						


											

				
							
					
											
					

						Viber Business Calls
					

					

						Posted onApril 18, 2024.
						
Transform your business communication with Viber Business Calls .

						

							
Improve customer satisfaction with Viber Business Calls. Find out how to provide exceptional service and personalized interactions.

						


											

				
							
					
											
					

						
					

					

						Posted onMay 12, 2023.
						
Infobip x Rakuten Viber – working together for seamless customer experiences.

						

							
How is Viber helping to create direct interactions between businesses and customers? And how can businesses build trust along the way? Find out this and more.

						


											

				
							
					
											
					

						
					

					

						Posted onMay 8, 2023.
						
How co-creation through partnerships enables conversational experiences.

						

							
Find out how our partnership with Croatian Telecom and Rakuten Viber enables brands to deliver conversational experiences. 

						


											

				
					

	

	

		

	

		
		
	

		






	

	

	Ready to start using Viber Business Messages?

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