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Shared components

Chatbot elements

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Elements are the building blocks of dialogs in Chatbots. Each element performs a specific action or handles a specific interaction within a dialog. Add elements to dialogs by dragging and dropping them from the element panel on the left side of the chatbot editor.

Elements are organized into the following categories:

  • Chatbot sends: Elements for messages sent by the chatbot to the end user
  • Chatbot receives: Elements for receiving input from the end user
  • Chatbot actions: Elements for performing actions within the chatbot flow