Stop and delete

EARLY ACCESS

Stop a journey

To stop an active journey:

In the Infobip web interface (opens in a new tab), go to Automation Studio > Journeys.
Select the three-dots menu next to the journey and select Stop.

When you stop a journey, its status changes to Cancelled. Participants cannot enter the journey anymore.

NOTE

If Allow journeys to complete after journey is stopped is enabled in Scheduling, participants already in the journey complete it before the journey stops. The journey status shows as Finishing during this period.

Delete a journey

If you do not need a journey, you can delete it.

NOTE

You can delete only journeys that are in Draft status.

To delete a journey:

In the Infobip web interface (opens in a new tab), go to Automation Studio > Journeys.
Select the three-dots menu next to the journey and select Delete.

Edit, duplicate, and copy Performance