CTRLK
CTRLK
Try for free
View All Products
Overview
Get started with Automation Studio
Journeys
Chatbots
Integrations
Journey integrations
Chatbot integrations
Overview
Customer Profiles
Inbox
External contact center solutions
Other integrations
Administration

Shared components

Analyze
Broadcast
Campaign tags
Catalogs
Expression Language
Forms
Knowledge Base
Landing Pages
MessagesEarly access
URL Shortening

Chatbot integrations

|

View as Markdown

Chatbot integrations let you connect Chatbots with external APIs and services to retrieve data, perform actions, and personalize conversations.

Customer Profiles

Retrieve and update end user data from Customer Profiles to personalize chatbot conversations.

Inbox

Transfer conversations from the chatbot to a human agent in Inbox when intervention is needed.

External contact center solutions

Integrate Chatbots with third-party CCaaS or CRM solutions using the Inbox API.

Other integrations

Connect Chatbots with external platforms and internal tools available in the Infobip marketplace.






← Journey integrationsCustomer Profiles →

Need assistance

Explore Infobip Tutorials

Encountering issues

Contact our support

What's new? Check out

Release Notes

Unsure about a term? See

Glossary
Service status

Copyright @ 2006-2026 Infobip ltd.

Service Terms & ConditionsPrivacy policyTerms of use