Allow sellers and their customers to talk to each other on your platform via anonymous and secure calls.
Send a notification to your customers as a reminder when their policy is about to expire.
Continue driver registration with WhatsApp messages and complete it via our cloud contact center.
Use WhatsApp message templates to send verification codes to your customers.
Provide info about tickets, refunds, etc. to your customers, via chatbot or with the help of an agent
Provide information about your customers’ loyalty points and discounts to ease their purchase.
Automate your food ordering process
Build a flow to welcome your end users who just installed the mobile application.
Build a flow to engage with the app users based on the items they looked at while browsing your catalog.
Increase your VIP customers' satisfaction by announcing discounts and providing promo codes early on.
Raise your customers' trust by informing them instantly about high-priority alerts and important changes using Voice.
Promote your mobile app and offer flexible payment terms using images and web links through RCS.
Use Media Message Templates to send return shipping labels to your customers.
Inform your customers that their order is on the way and schedule delivery details while protecting your customers’ privacy.
Upgrade to RCS Business Messaging to boost engagement and drive sales using promotional content.
Use an IoT seamless distribution process to help various restaurants/merchants globally which deliver groceries to get these to their customers in a timely manner.
Send relevant information to your customers regarding their orders.
Learn how 2-way flows and RCS help you send order confirmation automated messages.
Use Media Message Templates to send order delivery confirmation to your customers.
Build a flow to welcome your new loyalty club members and encourage new purchases.
Collect your safety cameras biometrics from ridesharing vehicles using our IoT connectivity. Engage with your end users via the Infobip CPaaS platform.
Control energy resources and create a smarter distribution while keeping track of users' consumption.
Help your customers get support via the channel that suits them the most
Send scheduled notifications to reach and win back your dormant mobile app users.
Track visitors` behavior and reach out to help them make decisions about your products or services.
Create special moments on special days to let customers know you are thinking of them all year round.
Greet and quickly engage new customers with welcome messages and special offers.
This custom-built communication solution will motivate shoppers to complete their online purchases.
Invite your customers to download your mobile application.
Use Media Message Templates to send videos to your customers.
Add an extra layer of security that requires users to use both their online password and their mobile phone to verify their identity to access a service or a web app.
Use API to notify your customers where their package or item has been delivered by sharing the delivery location.
Increase the conversion rate of targeted promo campaigns combining Viber with SMS as failover channel.
Increase the conversion rate of targeted promo campaigns.
Increase customer interactions and achieve a significant growth in meeting requests using Viber.
Listen to your customers' feedback to improve your products.
Enable end users to check the delivery status of their order.
Use media message templates to send e-receipts over WhatsApp after a customer makes a purchase.
Use WhatsApp media message templates to send invoices as documents in a WhatsApp message.
Use WhatsApp media message templates to send a boarding pass in a WhatsApp message.
Use media message templates to send e-tickets in a WhatsApp message immediately following a purchase.
Increase security and customer delight. Include Voice in everyday ecommerce business communication.
Let customers know they can chat with your agents on WhatsApp as soon as they become available.
Make the onboarding process easier for your customers by using educational video messages.
The Appointment Reminder enables you to send your customers a reminder of their scheduled appointment.
Connect eScooter to the cloud via cellular modem and exchange key information.
Connect and control your fleet using the Infobip SIM/eSIM cards and management system.
Build a bigger viewership for your On Demand event using two communication channels.
Use push notifications to inform your clients in real time about any changes to their account balance.
Use geo-targeting to share special offers and re-engage your loyal customers passing by your stores.
Use Push notifications to provide exceptional travel experience and increase loyalty to your brand.
Easy and effective way to alert the mobile app users when the news is published on your website.
Ensure your customers are using the latest mobile app version, enjoying its full potential.
Use interactive notifications for 2FA to confirm sensitive operations.
Direct your customers to the most skilled agent for the given topic and quickly resolve their requests and issues.
Leverage digital channels to increase physical sales - use push notifications to prompt a visit.
Forward calls to several agents and never miss another call from your customers.
Save your customers’ time and inform them when their new card is ready for pickup.
Keep your customers up to date with any changes to their account balance.
Send boarding passes to your passengers through their mobile phones.
Learn to help your customers use their benefits and offload your customer support simultaneously.
Use WhatsApp to provide the best travel experience by sending relevant information to your passengers.
Enable your customer to request a call over web or mobile app by using Click-to-Call API.
Build strong relationships with your end users by sending Welcome messages at the right time using the right channel.
Improve the way how your customers participate in your loyalty program.
Use automated Flows to deliver useful content to your end users.
Target your end users with personalized offers by starting a 2-way communication to engage and convert them.
Create surveys with no coding and collect direct customer feedback to improve your product and grow your business.
Eliminate hold times and hang-ups by controlling the load on your call center when sending out special offers.
Provide important information to your end users 24/7 by creating a simple codeless chatbot.
Appointment Reminders helps you speed up the process of communication with your end users.
Make sure that each piece of your content reaches the intended audience.
Promote your products or services by sending direct messages to existing or potential customers.