Check out how you can use our various solutions in real-life scenarios.


End users can use chatbots across different channels to activate and sign up for accounts or services.

Create surveys with no coding and collect direct customer feedback to improve your product and grow your business.

Use chat apps to authenticate end users and active services.

Combine different Infobip channels to send 2FA to your customers.

Use the Infobip chatbot building platform, Answers, to train your chatbot to offer and retrieve various information to help online customers and end users.

Help customers reserve appointments in the most convenient way whether it is via chatbot or a messaging channel with agent help.

Send interactive message templates to your customers when they create an account on your website.

Show your business` reliability and improve your operations based on customer reviews.

Track your patients' health information via our wireless IoT connectivity without any data loss, and provide exceptional care to your patients.

Record Voice communication with your customers.

Save money on calls while ensuring your message was heard by a real person and not just a machine.

Use the kiosk app to establish a seamless remote consultation without any data connectivity interruptions.

Use Moments to send text, chat apps, or voice messages to customers in the loyalty program customers stored in People.

Send automated reminders to your customers and end users about different topics.

Easily resolve any customer complaint regarding their orders with the help of Shopify integration with Conversations.

Using number masking to set up a scenario where two or more parties can call each other anonymously.

How to set up an efficient sign up and account verification process for your customers.

Provide information about your customers’ loyalty points and discounts to ease their purchase.

Target dormant app users after 7 days of inactivity to re-engage and bring them back to the app.

Raise your customers' trust by informing them instantly about high-priority alerts and important changes using Voice.

Boost engagement and drive sales using promotional content.

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