There are numerous ways you can interact with your IoT devices using your SIMs, which allow you to keep a steady eye on their condition, proper use, and whereabouts. This is important to do so as you can potentially prevent and interrupt any foul play with your devices.
Go to the Things module in the web interface to start interacting with your IoT devices and SIMs. You will land on the Dashboard where you can get a high-level overview of all active level SIMs and their activity.
You can change this by using the location and SIM filtering options in the top right.
Use the SMS functionality to send commands to your devices, such as to come out of sleep mode, or to send custom commands which they have already been set up with.
To send an SMS command, go to Things > SIMs Manager and use the actions toggle for the required SIM card to send an SMS in the popup.
In the entry field, you can send binary code to your IoT devices which all and any commands that they have been set up to action when received. There is a character limit of 160.
In the Dashboard, you can keep track of your active SIMs and IoT devices in which they sit, in the SIM Card Locations section (granted they are in a location with data coverage).
Here you can zoom in and out across the world map to see the live location of your IoT devices. This is updated every 15 minutes so you can always keep track of the geo-location close to real-time. Note that the map will display SIMs in the map according to your selected filters. If you have not selected any filters, all sims will be shown.
Clicking on one of the pins on the map will zoom you in closer to its location.
The system is able to detect which of your active devices are offline when you have Offline Device alerts enabled. When you receive offline device notifications, you can notify a staff member, engineer, or owner of the device which needs a manual reset.
Offline devices are those which are not connected to a network and cannot transmit any data or receive any commands. The only way to resolve this is to have a manual reset performed on the device.