A single intuitive web interface to bring together all customer communication channels to understand their effectiveness. Choose from a range of options that suit your needs: dashboard view, summary metrics or customized reports.
One dashboard to measure performance across all channels
Monitor trends across all channels and respond in real-time with our dashboard. Easy-to-view graphics offer a detailed insight into how each platform is performing in real-time, supported by a range of metrics including distribution status, cost, delivery rates, and more.
Customized reports for insights that add value
Measure omnichannel communication effectiveness with customized reports while avoiding manual data entry, integration, or analysis. Choose from a range of predefined report templates for quick insight. Define report parameters including users, channels and time periods and get the insights you need with just a few clicks.
Effective troubleshooting with communication logs
Resolve issues quickly by searching through communication logs. We track and log every message, so you can drill down for deep-dive insights that help you pinpoint issues for rapid troubleshooting.
Automated report generation
Receive timely information and avoid repetitive tasks by setting up automated reports. Set up recurring reports on specific dates.
Optimize campaign ROI
Track which channels and messages are performing the best to optimize your communication and impact the ROI of your marketing efforts.
Make a positive impact on customer experience
Analyze audience behavior related to time and intensity of communication and adjust communication based on their reaction.
Keep your customers happy
Know critical alert messages delivery status in real-time and react accordingly to avoid customer complaints.
You're in good company
We’d like to thank Infobip for bringing innovations to our communication with our clients. Thanks to this co-operation we were able to make our messages richer, personal, and cost-efficient too. I’d like to stress on the constant development of the front-end part, with lots of improvements and new great features being added regularly. We look forward to the great time and superb possibilities this cooperation will bring to our business in terms of delivering our voice to our audience.
Dmitry Pokydchenko, Marketing Manager
Having been cooperating with Infobip in Ukraine, we decided to sign the association agreement for all countries. Infobip is one of the biggest global messaging companies and factors such as high-quality and quick support, loyalty, and cost-efficiency which helped us to make our choice. We are satisfied with the quality of service they provide.
Nazar Kobryn, Product Manager
Having Infobip as a global messaging provider helped us achieve higher reliability and increase delivery rates. In addition to helping us with one of our pain points, Infobip helped us improve member satisfaction by implementing Viber as a new channel for our users.
Erwann Robin, Product Manager
It has been fantastic working with Infobip on this project. Not only has the technology been easy to implement, the people at Infobip also use Strava. They understand how important Beacon is to our athletes. That extra connection to us and our product really came through in everything the Infobip team did with us.
Ethan Hollinshead, Senior Product Manager
THE INFOBIP ADVANTAGE
- 600+ direct-to-carrier connections
- Connect with the whole world; over 7 billion people and things
- Strong enterprise client base
- 60 offices/6 continents/10 data centers
Our global reach and local presence enable us to react faster, engage more, and have meaningful face to face discussions with our clients. This allows us to create tailor-made solutions in-line with local requirements and based on proven global best-practices.
- Best-in-class delivery rates
- High speed and reliability
- Low latency
- In-house developed platform
Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer. We help our clients to overcome the complexity of consumer communications, increase customer satisfaction and grow their businesses – all in a fast, secure and reliable way.
- Technical expertise
- Solutions consultancy
- Customer success management
- 24/7 local support and network monitoring
We aim to provide a remarkable customer experience by going beyond expectations and delivering consistent, personalized service. We will help you to get up and running in no time, whether it’s assisting with integrations, messaging best practices or solutions consultancy.