Accelerate your retail business with omnichannel communication
Grow conversions, boost revenue, and drive efficiencies, with an omnichannel retail strategy.
Create the ideal omnichannel retail strategy to drive better results
Add your customers’ favorite channels to your communication stack and start offering better interactions at every touch point.
Add more digital channels across your customer touchpoints
Our platform provides everything you need to deliver an omnichannel retail experience that drives business impact. Whether you’re looking to add a simple SMS service, or personalize at scale across email, WhatsApp, and more, the options are endless.
Automate marketing, support, and sales communications at scale
Drive efficiencies and empower your teams to focus on only the complex, high-value areas of customer experience. Automate key areas of your customer service and engagement using:
- AI chatbots
- Cloud contact center
- Marketing automation
- Customer data platform
Unify customer data and craft smarter campaigns
Our customer data platform unifies information from your POS, ERP, CRM, loyalty programs, website visits, mobile app visits, and more. Gain a clear view of your customers for smarter, personalized, higher-conversion campaigns.
Unify your communications and increase customer satisfaction
Send hyper personalized, event-triggered campaigns that improve conversion rates and drive sales.
Provide real-time service, with smart chatbots and live agents, through a digital contact center.
Establish a better connection with shoppers, with personalized messages based on their past behavior.
Orchestrate and automate your real-time notifications, tracking updates, and all types of reminders.
Build your ideal retail API integration
A flexible and comprehensive API that enables you to build your perfect retail solution.
Iterate as you grow, add more channels, and support more customers.
Integrate and grow with the right apps
With our wide range of integration options, you can build a retail solution on top of your existing systems.Check exchange
Enrich and simplfy your Omnichannel retail experiences
Our full-stack cloud communications platform helps retail brands make personal connections with their customers and offer better conversational journeys.
Cloud contact center solution
Chatbot building platform
Customer data platform
Omnichannel customer engagement solution
Harness over 15 years of experience with the world’s most connected platform
With industry-leading expertise, you can deliver superb customer experience through our global network.
450 billion+ interactions per year
Achieve the highest delivery rates and scale your messages as you grow on our secure platform.
9,700+ direct operator connections
And 800+ direct operator connections to facilitate reliable messaging and use cases anywhere in the world.
40+ data centers
Our worldwide data centers help you keep operations running smoothly and efficiently.
Highest standards of compliance
Send compliant messages anywhere in the world and in line with local regulations.
75+ offices on 6 continents
Global experience and local presence provides best-in-class service and solutions.
Always-on support and network monitoring available with expert service.
Sandy Hits Networks, But SMS Resists
Sandy wreaked havoc on the U.S. East Coast and the Caribbean and caused significant damage to mobile networks in those regions.
Offsetting the Costs of Running a Mobile Network
The average mobile user will continue to want more for less and there are ways for operators to offset losses and monetise network capacities.
Operators need not fear auto-cannibalisation
By accomodating more A2P SMS traffic, MNOs could see a significant increase in revenues.