Artificial Intelligence Chatbots

An artificial intelligence (opens in a new tab) (AI) chatbot uses machine learning and natural language processing (NLP) to simulate human-like conversations. AI chatbots can understand the context and intent of the end user's query and respond accordingly.

When an AI bot interacts with more end users, you can use analytics to understand their queries and improve the chatbot accordingly. Example: You can identify end user messages for which the chatbot was unable to recognize the correct intent.

AI chatbots are also known as intent-driven chatbots.

Language

AI chatbots support all languages in which words are separated by a space. So, you can use most of the languages that are supported by Answers to build an AI chatbot.

You cannot use languages in which words are not separated by a space. Example: Chinese, Japanese, Thai, and Lao.