Create a chatbot

Prerequisites

Infobip account
Answers solution enabled
A supported channel enabled. To enable a channel, view the instructions in the documentation for that channel.
User role of either Answers Designer or Answers Manager

You can create a chatbot in one of the following ways:

Create from a template: Use predesigned chatbots, which contain example content and configuration, as a base to design your chatbot. Using a template saves time.
Start from scratch: Use the chatbot editor to build a chatbot from scratch.
Duplicate an existing chatbot: If you need to create a chatbot that is similar in structure to an existing chatbot, you can duplicate the existing chatbot to create a new one. You can then modify the new chatbot to meet your requirements.
Export an existing chatbot and import it as a new chatbot.

Before you create a chatbot, refer to the Guidelines and best practices section.