Create a chatbot
Prerequisites
- Infobip account
- Answers solution enabled
- A supported channel enabled. To enable a channel, view the instructions in the documentation for that channel.
- User role of either Answers Designer or Answers Manager
Create a Chatbot
You can create a chatbot in one of the following ways:
- Create from a template: Use predesigned chatbots, which contain example content and configuration, as a base to design your chatbot. Using a template saves time.
- Start from scratch: Use the Answers canvas to build a chatbot from scratch. For examples, refer to the following sections:
- Duplicate an existing chatbot: If you need to create a chatbot that is similar in structure to an existing chatbot, you can duplicate the existing chatbot to create a new one. You can then modify the new chatbot to meet your requirements.
- Export an existing chatbot and import it as a new chatbot.
Before you create a chatbot, refer to the Guidelines and best practices section.